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Sleep data not fully synchronized

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  • T Offline
    timecode @Gunnar
    last edited by 7 Mar 2025, 09:29

    @Gunnar today it synchronized all data from yesterday’s night, but the night before is still incomplete. Weird.

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    • R Offline
      runomatic Silver Members
      last edited by 7 Mar 2025, 10:35

      My workaround for this issue: I activate airplane mode on my phone before I go to sleep and only deactivate it after the sleep report has been displayed. I haven’t had a problem since then.

      https://runomatic.de
      SUUNTO VERTICAL Titanium Solar Black (2.40.38)
      SUUNTO WING Black
      SUUNTO App (iOS)

      S T 2 Replies Last reply 7 Mar 2025, 11:29 Reply Quote 0
      • S Online
        Stefano M64 Silver Members @runomatic
        last edited by 7 Mar 2025, 11:29

        @runomatic
        airplane mode from “Control panel” or from “Settings”?

        Suunto Vector . Vector HR . Core . Race & Race S

        R 1 Reply Last reply 7 Mar 2025, 11:41 Reply Quote 0
        • R Offline
          runomatic Silver Members @Stefano M64
          last edited by 7 Mar 2025, 11:41

          @Stefano-M64 said in Sleep data not fully synchronized:

          @runomatic
          airplane mode from “Control panel” or from “Settings”?

          Airplane Mode on my iPhone.

          https://runomatic.de
          SUUNTO VERTICAL Titanium Solar Black (2.40.38)
          SUUNTO WING Black
          SUUNTO App (iOS)

          S 1 Reply Last reply 7 Mar 2025, 16:55 Reply Quote 0
          • S Online
            Stefano M64 Silver Members @runomatic
            last edited by 7 Mar 2025, 16:55

            @runomatic said in Sleep data not fully synchronized:

            Airplane Mode on my iPhone.

            oh sorry, you wrote that. I’ll give a try.
            Wouldn’t be enough to turn BT off?

            Suunto Vector . Vector HR . Core . Race & Race S

            R T 2 Replies Last reply 7 Mar 2025, 18:20 Reply Quote 0
            • R Offline
              runomatic Silver Members @Stefano M64
              last edited by 7 Mar 2025, 18:20

              @Stefano-M64 Don‘t know.
              There‘s no need for my iPhone while sleeping, so i do this quick‘n‘dirty way. 😉

              https://runomatic.de
              SUUNTO VERTICAL Titanium Solar Black (2.40.38)
              SUUNTO WING Black
              SUUNTO App (iOS)

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              • T Offline
                timecode @runomatic
                last edited by timecode 3 Jul 2025, 19:15 7 Mar 2025, 19:15

                @runomatic Well, I guess there should be a list of workarounds included in the package when buying a watch. But seriously, I would rather appreciate if such unexplainable issues wouldn’t occur 🙂

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                • T Offline
                  timecode
                  last edited by 8 Mar 2025, 08:04

                  Today the missing data appeared in Suunto App. Weird.

                  G 1 Reply Last reply 8 Mar 2025, 09:55 Reply Quote 1
                  • G Offline
                    Gunnar @timecode
                    last edited by Gunnar 3 Aug 2025, 09:55 8 Mar 2025, 09:55

                    @timecode Just for the records: mine is still missing. And today again the first hours are missing. But life is going on without that data displayed, enjoying wonderful weather in sunny Luxembourg. 🙂

                    T 1 Reply Last reply 8 Mar 2025, 18:42 Reply Quote 1
                    • T Offline
                      timecode @Gunnar
                      last edited by 8 Mar 2025, 18:42

                      @Gunnar Yeah, there are bigger problems in life, certainly. Cheers to that 🙂 P.s. I am enjoying mostly rain and wind on Madeira 😄

                      1 Reply Last reply Reply Quote 1
                      • B Offline
                        Brad_Olwin Moderator @timecode
                        last edited by 9 Mar 2025, 16:45

                        @timecode This happens to me occasionally and occurs if I move around a lot in bed or get up for the toilet. It usually but not always corrects.

                        Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                        T G 2 Replies Last reply 9 Mar 2025, 19:20 Reply Quote 2
                        • R Offline
                          rooldaa Silver Members
                          last edited by 9 Mar 2025, 18:26

                          I have this problem since September on and off. I’ve noticed that it happens only when I have more than one watch connected to the app.

                          My workaround is to reinstall the app. Then all the weird data will be fixed including previous nights (in case you have more than one).

                          Suunto Spartan Ultra, Suunto 7 Ti, Suunto Vertical Ti Solar

                          1 Reply Last reply Reply Quote 0
                          • T Offline
                            timecode @Brad_Olwin
                            last edited by 9 Mar 2025, 19:20

                            @Brad_Olwin exactly, it happened when I got up during the night for a few minutes. For me, it corrected itself after two days and didn’t happen since 🙂

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                            • G Offline
                              Gunnar @Brad_Olwin
                              last edited by 11 Mar 2025, 12:23

                              @Brad_Olwin I can confirm that. I was up for the toilet and the app is not showing the first hours of the sleep. It seems that the app is interpreting the sleep data differently than the watch?

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                              • S Online
                                Sergei Ladeishchikov Bronze Member
                                last edited by 11 Mar 2025, 13:20

                                I confirm, I have the same thing if I woke up and got up during sleep, or turned off the alarm on the clock and continued sleeping.

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                                • T Offline
                                  timecode
                                  last edited by 12 Mar 2025, 13:01

                                  It happened again, but this time it still isn’t visible after two days. Something is off 🙂

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                                  • T Offline
                                    timecode @Stefano M64
                                    last edited by timecode 16 Mar 2025, 06:38

                                    @Stefano-M64 @runomatic Figured out, as a workaround, it’s enough to disable Bluetooth. No need to enable Airplane Mode. I created an automation via Shortcuts on iOS to turn it off an on automatically, and it worked 🙂

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                                    • G Gunnar referenced this topic on 27 Mar 2025, 06:33
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