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Software Update 2.40.38 (2025 Q1)

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  • H Offline
    Highlands @Egika
    last edited by 28 Mar 2025, 07:31

    @Egika said in Software Update 2.40.38 (2025 Q1):

    @Highlands check again after a few battery cycles.
    Q1: https://forum.suunto.com/topic/9960/more-faq?_=1743146594200

    Thank you very much.
    Love the Vertical - it’s an insanely awesome device.

    1 Reply Last reply Reply Quote 1
    • S Offline
      safari @Egika
      last edited by 28 Mar 2025, 07:43

      @Egika said in Software Update 2.40.38 (2025 Q1):

      Possibly a bug on my Vertical: when I disable Wi-Fi under the Wireless Network Automatic menu, the setting doesn’t stick. When I return to the menu, it’s enabled again. If you don’t mind letting me know whether I’m alone with this issue, I’d appreciate it. Not a big deal, by the way — thanks to the developers for their work.

      I have the same situation. But since it is always on, there is no problem. It turns off in airplane mode anyway.
      video here https://streamable.com/mmqi3i
      language turkish

      history:
      suunto vertical solar titanium
      suunto 9 baro
      suunto ambit 3
      suunto ambit 2
      Suunto Smart Heart Rate Belt

      suunto App: apple iphone 13

      1 Reply Last reply Reply Quote 0
      • F Offline
        fedequei
        last edited by 28 Mar 2025, 07:55

        Hi everyone,

        I have a Suunto Vertical, and since updating to the latest version, I’ve noticed a decline in sleep tracking accuracy. To try and fix this, I unpaired the watch from the Suunto app and then paired it again, but the issue persists.

        Additionally, I’ve noticed that on the new watch faces, especially the Athletics one, the data doesn’t update correctly. For example, my energy level stays at 70%, but when I check the menu, it has already dropped to 65%. The only way to sync the data is by performing a reset (holding the button for 12 seconds), but as you can imagine, it’s not practical to do multiple resets per day.

        On top of that, I’m also experiencing the Wi-Fi networks bug: the setting doesn’t stay on “On.” Even if I manually switch it on, it remains off.

        Has anyone else experienced these issues? Is it possibile to go back to the previous firmware?

        E 1 Reply Last reply 28 Mar 2025, 13:05 Reply Quote 0
        • J Offline
          Jan Suchánek
          last edited by 28 Mar 2025, 08:24

          For me, the sleep detection is broke since this update on Race. Was fine before. Now if went to toilet 1hour before alarm, the sleep ends at this time even if i quickly fall asleep again (with airplane mode). Today opposite problem. Went to bed before 10pm and sleep detected from 00:00…

          S 1 Reply Last reply 28 Mar 2025, 08:38 Reply Quote 1
          • 2 Online
            2b2bff @timecode
            last edited by 28 Mar 2025, 08:25

            @timecode ok, I get that. So the text below the 54 is referring to that 46 or so that is marked in the graph? If so, it made much more sense if last night’s value was above the graph. As it currently is presented it gives the impression that the text is referring to last nights value.

            To expand on that topic, it seems like the watch measurement isn’t synchronised with the Suunto App calculations. I have gone through a few Race S because I couldn’t make up my mind whether to keep it or not. So my Suunto App has a longer period of sleep data and the watch told me to have at least 14 days until it can present my normal range of HRV. In the Suunto App however there was a normal range present. Currently it is 48-54, what is different from the watch.
            If you have multiple watches, shouldn’t be that synchronised across them?

            Suunto Race S

            1 Reply Last reply Reply Quote 0
            • S Offline
              safari @Jan Suchánek
              last edited by 28 Mar 2025, 08:38

              @Jan-Suchánek said in Software Update 2.40.38 (2025 Q1):

              For me, the sleep detection is broke since this update on Race. Was fine before. Now if went to toilet 1hour before alarm, the sleep ends at this time even if i quickly fall asleep again (with airplane mode). Today opposite problem. Went to bed before 10pm and sleep detected from 00:00…

              I have this problem too

              history:
              suunto vertical solar titanium
              suunto 9 baro
              suunto ambit 3
              suunto ambit 2
              Suunto Smart Heart Rate Belt

              suunto App: apple iphone 13

              1 Reply Last reply Reply Quote 1
              • F Offline
                Frederick Rochette Bronze Member @runomatic
                last edited by 28 Mar 2025, 08:58

                @runomatic
                Was the case before this update but now even after reset that doesn’t work at all…

                R 1 Reply Last reply 28 Mar 2025, 09:37 Reply Quote 0
                • R Offline
                  runomatic Silver Members @Frederick Rochette
                  last edited by 28 Mar 2025, 09:37

                  @Frederick-Rochette said in Software Update 2.40.38 (2025 Q1):

                  @runomatic
                  Was the case before this update but now even after reset that doesn’t work at all…

                  I suspect the problem is caused by the app rather than the watch.

                  https://runomatic.de
                  SUUNTO VERTICAL Titanium Solar Black (2.43.8)
                  SUUNTO WING Black
                  SUUNTO App (iOS)

                  F 1 Reply Last reply 28 Mar 2025, 10:28 Reply Quote 1
                  • F Offline
                    Frederick Rochette Bronze Member @runomatic
                    last edited by 28 Mar 2025, 10:28

                    @runomatic
                    Yes but before the watch update that works well.

                    1 Reply Last reply Reply Quote 0
                    • A Offline
                      Asgeir @pavel.samokha
                      last edited by 28 Mar 2025, 12:33

                      @pavel-samokha
                      I have a Suunto 9 Peak Pro with the new update. Alpine Skiing (Downhill) mode yesterday recorded the activity but average speed, max speed and all information just showed zero during the activity. Prior to the update it has worked fine this winter. I didn´t really do any dubugging on this like restarting the activity once I noticed just let it run through and when pressing the split time button I noticed it gave data. In the end all the data was there.

                      P 1 Reply Last reply 22 Apr 2025, 13:28 Reply Quote 0
                      • E Offline
                        Edouard @fedequei
                        last edited by 28 Mar 2025, 13:05

                        @fedequei i revert back to previous firmware without any troubles. Just becareful to remove newer watchfaces because it is not supposed to be installed on older firmwares.

                        1 Reply Last reply Reply Quote 0
                        • T Offline
                          thanasis Bronze Member
                          last edited by 28 Mar 2025, 14:36

                          battery wise i do observe elevated consumption with the new watch faces btw,

                          let’s see . 10% per day at the moment

                          S 1 Reply Last reply 28 Mar 2025, 18:47 Reply Quote 2
                          • F Offline
                            flo7z Silver Members
                            last edited by flo7z 4 Mar 2025, 14:45 28 Mar 2025, 17:29

                            for the S9PP, I have to say it works very well after this update !
                            except for the GPS mode that’s always set as custom (but does not seem to be an issue since it uses he Performence settings I believe), I like the Navigation setting thats keeps the last setting, unlike before.
                            And the sleep tracker data that don’t match in the app but are fine in the watch.
                            The new swim face is nicer too.
                            the battery life is excellent.

                            Florian Z.
                            Suunto 9 Peak Pro
                            Suunto Wings
                            Suunto D4
                            Suunto Ambit 3 Peak

                            1 Reply Last reply Reply Quote 0
                            • A Offline
                              Ars Vitae Bronze Member
                              last edited by 28 Mar 2025, 18:07

                              This problem seems to have started with the previous update. Why can’t I turn on only “24/7 wrist HR” without turning off sleep tracking at the same time? Now I am forced to either turn off both at once or turn on both at once which takes more time. Previously, this could be done separately and leave, for example, sleep tracking which still did not bother and did not consume more power. Does anyone have an idea why I am forced to set the time every time I turn on sleep tracking?

                              A 1 Reply Last reply 29 Mar 2025, 02:07 Reply Quote 0
                              • J Offline
                                Jan Suchánek
                                last edited by 28 Mar 2025, 18:18

                                I realized, that I don’t have clock/time at the top of the display while doing strength activity. Don’t know if it was there before, but should be according to preview in SA. While running or walking, the time is there. Suunto Race.

                                1 Reply Last reply Reply Quote 0
                                • S Offline
                                  surfboomerang @thanasis
                                  last edited by surfboomerang 28 Mar 2025, 18:47

                                  @thanasis I can not confirm this with my Vertical. 2% per day (no 24/7 HR and sleep)
                                  I’m using the new athlete watch face

                                  Suunto Vertical Titanium Solar
                                  OnePlus Nord 4

                                  T T 2 Replies Last reply 28 Mar 2025, 19:04 Reply Quote 0
                                  • T Online
                                    Tieutieu Platinum Member @surfboomerang
                                    last edited by 28 Mar 2025, 19:04

                                    @surfboomerang Same for me : no particular battery drain on both my SRs and SV, also using new watchfaces

                                    Suunto’s devices at home :
                                    Vertical titanium solar
                                    Suunto Race S
                                    S9pp titanium sand
                                    Suunto Wing
                                    S9B titanium Ambassador edition, A3P, X6

                                    1 Reply Last reply Reply Quote 0
                                    • T Offline
                                      timecode
                                      last edited by 28 Mar 2025, 20:43

                                      No battery drain on Vertical. Same battery drain on S9PP (20% per day), the update didn’t help, unfortunately.

                                      1 Reply Last reply Reply Quote 0
                                      • T Offline
                                        thanasis Bronze Member @surfboomerang
                                        last edited by 28 Mar 2025, 21:01

                                        @surfboomerang said in Software Update 2.40.38 (2025 Q1):

                                        @thanasis I can not confirm this with my Vertical. 2% per day (no 24/7 HR and sleep)
                                        I’m using the new athlete watch face

                                        And cannot understand why though . Suddenly the battery is terrible

                                        M G 2 Replies Last reply 29 Mar 2025, 07:03 Reply Quote 0
                                        • A Offline
                                          Ars Vitae Bronze Member @Ars Vitae
                                          last edited by 29 Mar 2025, 02:07

                                          @Ars-Vitae said in Software Update 2.40.38 (2025 Q1):

                                          This problem seems to have started with the previous update. Why can’t I turn on only “24/7 wrist HR” without turning off sleep tracking at the same time? Now I am forced to either turn off both at once or turn on both at once which takes more time. Previously, this could be done separately and leave, for example, sleep tracking which still did not bother and did not consume more power. Does anyone have an idea why I am forced to set the time every time I turn on sleep tracking?

                                          An update:
                                          My problem boils down to the question: can I somehow leave the sleep tracking settings untouched and only manage my 24/7 wrist HR? It was possible and very easy to do before this update. Please tell me that’s a simple bug and will be fixed.

                                          1 Reply Last reply Reply Quote 0
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