Software Update 2.40.38 (2025 Q1)

Highlands

@Egika said in Software Update 2.40.38 (2025 Q1):

@Highlands check again after a few battery cycles.
Q1: https://forum.suunto.com/topic/9960/more-faq?_=1743146594200

Thank you very much.
Love the Vertical - it’s an insanely awesome device.

safari

@Egika said in Software Update 2.40.38 (2025 Q1):

Possibly a bug on my Vertical: when I disable Wi-Fi under the Wireless Network Automatic menu, the setting doesn’t stick. When I return to the menu, it’s enabled again. If you don’t mind letting me know whether I’m alone with this issue, I’d appreciate it. Not a big deal, by the way — thanks to the developers for their work.

I have the same situation. But since it is always on, there is no problem. It turns off in airplane mode anyway.
video here https://streamable.com/mmqi3i
language turkish

fedequei

Hi everyone,

I have a Suunto Vertical, and since updating to the latest version, I’ve noticed a decline in sleep tracking accuracy. To try and fix this, I unpaired the watch from the Suunto app and then paired it again, but the issue persists.

Additionally, I’ve noticed that on the new watch faces, especially the Athletics one, the data doesn’t update correctly. For example, my energy level stays at 70%, but when I check the menu, it has already dropped to 65%. The only way to sync the data is by performing a reset (holding the button for 12 seconds), but as you can imagine, it’s not practical to do multiple resets per day.

On top of that, I’m also experiencing the Wi-Fi networks bug: the setting doesn’t stay on “On.” Even if I manually switch it on, it remains off.

Has anyone else experienced these issues? Is it possibile to go back to the previous firmware?

Jan Suchánek

For me, the sleep detection is broke since this update on Race. Was fine before. Now if went to toilet 1hour before alarm, the sleep ends at this time even if i quickly fall asleep again (with airplane mode). Today opposite problem. Went to bed before 10pm and sleep detected from 00:00…

2b2bff

@timecode ok, I get that. So the text below the 54 is referring to that 46 or so that is marked in the graph? If so, it made much more sense if last night’s value was above the graph. As it currently is presented it gives the impression that the text is referring to last nights value.

To expand on that topic, it seems like the watch measurement isn’t synchronised with the Suunto App calculations. I have gone through a few Race S because I couldn’t make up my mind whether to keep it or not. So my Suunto App has a longer period of sleep data and the watch told me to have at least 14 days until it can present my normal range of HRV. In the Suunto App however there was a normal range present. Currently it is 48-54, what is different from the watch.
If you have multiple watches, shouldn’t be that synchronised across them?

safari

@Jan-Suchánek said in Software Update 2.40.38 (2025 Q1):

For me, the sleep detection is broke since this update on Race. Was fine before. Now if went to toilet 1hour before alarm, the sleep ends at this time even if i quickly fall asleep again (with airplane mode). Today opposite problem. Went to bed before 10pm and sleep detected from 00:00…

I have this problem too

Frederick Rochette

@runomatic
Was the case before this update but now even after reset that doesn’t work at all…

runomatic

@Frederick-Rochette said in Software Update 2.40.38 (2025 Q1):

@runomatic
Was the case before this update but now even after reset that doesn’t work at all…

I suspect the problem is caused by the app rather than the watch.

Frederick Rochette

@runomatic
Yes but before the watch update that works well.

Asgeir

@pavel-samokha
I have a Suunto 9 Peak Pro with the new update. Alpine Skiing (Downhill) mode yesterday recorded the activity but average speed, max speed and all information just showed zero during the activity. Prior to the update it has worked fine this winter. I didn´t really do any dubugging on this like restarting the activity once I noticed just let it run through and when pressing the split time button I noticed it gave data. In the end all the data was there.

Edouard

@fedequei i revert back to previous firmware without any troubles. Just becareful to remove newer watchfaces because it is not supposed to be installed on older firmwares.

thanasis

battery wise i do observe elevated consumption with the new watch faces btw,

let’s see . 10% per day at the moment

flo7z

for the S9PP, I have to say it works very well after this update !
except for the GPS mode that’s always set as custom (but does not seem to be an issue since it uses he Performence settings I believe), I like the Navigation setting thats keeps the last setting, unlike before.
And the sleep tracker data that don’t match in the app but are fine in the watch.
The new swim face is nicer too.
the battery life is excellent.

Ars Vitae

This problem seems to have started with the previous update. Why can’t I turn on only “24/7 wrist HR” without turning off sleep tracking at the same time? Now I am forced to either turn off both at once or turn on both at once which takes more time. Previously, this could be done separately and leave, for example, sleep tracking which still did not bother and did not consume more power. Does anyone have an idea why I am forced to set the time every time I turn on sleep tracking?

Jan Suchánek

I realized, that I don’t have clock/time at the top of the display while doing strength activity. Don’t know if it was there before, but should be according to preview in SA. While running or walking, the time is there. Suunto Race.

surfboomerang

@thanasis I can not confirm this with my Vertical. 2% per day (no 24/7 HR and sleep)
I’m using the new athlete watch face

Tieutieu

@surfboomerang Same for me : no particular battery drain on both my SRs and SV, also using new watchfaces

timecode

No battery drain on Vertical. Same battery drain on S9PP (20% per day), the update didn’t help, unfortunately.

thanasis

@surfboomerang said in Software Update 2.40.38 (2025 Q1):

@thanasis I can not confirm this with my Vertical. 2% per day (no 24/7 HR and sleep)
I’m using the new athlete watch face

And cannot understand why though . Suddenly the battery is terrible

Ars Vitae

@Ars-Vitae said in Software Update 2.40.38 (2025 Q1):

This problem seems to have started with the previous update. Why can’t I turn on only “24/7 wrist HR” without turning off sleep tracking at the same time? Now I am forced to either turn off both at once or turn on both at once which takes more time. Previously, this could be done separately and leave, for example, sleep tracking which still did not bother and did not consume more power. Does anyone have an idea why I am forced to set the time every time I turn on sleep tracking?

An update:
My problem boils down to the question: can I somehow leave the sleep tracking settings untouched and only manage my 24/7 wrist HR? It was possible and very easy to do before this update. Please tell me that’s a simple bug and will be fixed.