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Software Update 2.40.38 (2025 Q1)

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  • ? Offline
    A Former User @babychai
    last edited by 10 Apr 2025, 09:51

    @babychai In custom sports mode I would not like at all to have performance back every time, because as it is a custom mode I expect it to stay as I set it up. But in standard mode it is weird.

    B 1 Reply Last reply 10 Apr 2025, 10:01 Reply Quote 1
    • B Offline
      babychai Silver Members @Guest
      last edited by 10 Apr 2025, 10:01

      @Ghost Yup, i understand your point. now my Custom sports mode and Standard Mode still going back to battery Custom mode. so i believe this version is a bug there. Previously i always successfully change to Performance mode become default.

      Suunto Vertical Black Ruby (S/S)
      S̶u̶u̶n̶t̶o̶ ̶V̶e̶r̶t̶i̶c̶a̶l̶ ̶A̶l̶l̶ ̶B̶l̶a̶c̶k̶
      Suunto 9 Peak All Black
      Suunto Spartan Trainer Wrist HR (Black)

      ? Ł 2 Replies Last reply 10 Apr 2025, 10:07 Reply Quote 1
      • ? Offline
        A Former User @babychai
        last edited by 10 Apr 2025, 10:07

        @babychai For my Vertical, this changed about two firmware versions ago. From my perspective, it’s not a bug—I actually liked the change. I configure it the way I want, and when I go somewhere that needs more precise GPS, I switch to Performance, knowing my custom settings will return for the next run. Time will tell if it’s a bug or an intentional move.

        1 Reply Last reply Reply Quote 0
        • M Offline
          misu763 Bronze Member
          last edited by 10 Apr 2025, 12:45

          Talking about battery: I discharged (completely)my S9PP Tuesday evening in order to recalibrate battery after the last two updates. Now is 95% with HR 24 and sleep monitoring on. No activities in these two days. It seems to be improved…let’s see how this goes for the future!

          Fun fact: the watch went over during a running sessions. Screen stayed freeze at 2% and no way to refresh it clicking the buttons. Once in charge it went back recording the activity (never stopped even if the gps track record went missed).

          S9PP Ti Slate

          1 Reply Last reply Reply Quote 0
          • T Offline
            The_77 Silver Members
            last edited by The_77 4 Oct 2025, 14:58 10 Apr 2025, 14:53

            I have somewhat of an irony of a bug to report, that the Loop Pace S+ app doesn’t work with the track running sports mode. I’ll try it again but it refuses to work, even when toggled off and on again.

            Oh and the mode doesn’t give an estimated VO2 max either.

            Suunto Spartan Trainer Wrist HR / 9PP Refurb

            1 Reply Last reply Reply Quote 0
            • Ł Online
              Łukasz Szmigiel @babychai
              last edited by 10 Apr 2025, 16:35

              @babychai yup, seems like a bug. I’ve just noticed in one of my sports modes that it defaults to custom, even despite it being identical to performance.

              S9PP 2.40.44

              1 Reply Last reply Reply Quote 0
              • T Do not disturb
                thanasis Bronze Member
                last edited by 11 Apr 2025, 09:21

                Today I had my vertical in battery saving and at a random occurrence it rebooted itself … after reboot it was set in non battery saving state.
                Logs sent

                1 Reply Last reply Reply Quote 0
                • T Offline
                  timecode
                  last edited by timecode 13 Apr 2025, 06:27

                  Well. It is happening again.

                  a69d9def-eb85-4c04-8100-81ddce1a88ad-image.jpeg

                  About 2,5 hours are missing. I woke up at 3:55 and pressed a button to check the time. Watch shows the correct duration, app doesn’t.

                  HRV is also wrong: app shows 29, watch shows 32 as last night’s HRV.

                  M F 2 Replies Last reply 13 Apr 2025, 14:56 Reply Quote 2
                  • D Offline
                    dzembronja @pavel.samokha
                    last edited by 13 Apr 2025, 14:13

                    @pavel.samokha Hello, is this an update error? That it is impossible to set the battery mode to Performance, but there is a User mode, and changing the pressure does not affect the pressure change arrow and the same error is present

                    1 Reply Last reply Reply Quote 0
                    • M Offline
                      misu763 Bronze Member @timecode
                      last edited by 13 Apr 2025, 14:56

                      @timecode
                      Uh…thanks to your message I know that the same behavior is happening here as well…sleep time is right in the watch and wrong in the app…going to check it again tomorrow just in case the system needs a day to be aligned between devices.

                      S9PP Ti Slate

                      T 1 Reply Last reply 13 Apr 2025, 18:42 Reply Quote 1
                      • T Offline
                        timecode @misu763
                        last edited by 13 Apr 2025, 18:42

                        @misu763 there is a workaround to turn on “do not disturb” or turn off “bluetooth” on the phone before going to bed and vice versa when waking up, but this is so annoying to be honest. The strange thing is that it happens once in a week or so. I don’t understand this.

                        1 Reply Last reply Reply Quote 0
                        • J Offline
                          Jussi Vaihia
                          last edited by 14 Apr 2025, 08:56

                          Update went smooth. No issues on Race. Sleep tracking and HRV has worked flawlessly.

                          1 Reply Last reply Reply Quote 0
                          • A Offline
                            Artus Diver @Ars Vitae
                            last edited by 14 Apr 2025, 13:02

                            @Ars-Vitae said in Software Update 2.40.38 (2025 Q1):

                            @Artus-Diver You’re right that the update did not resolve a problem. But to be fair the results have improved a bit. The pool’s lengths are now counted better. I’ve been following this problem for two years now, and I admit it’s getting better but still, if you do a strange move in the water the watch could be wrong in counting. Also keep in mind that this particular update was not intended to improve style recognition. Maybe it’ll come with the next updates, I hope so…

                            Yes, for me, the pool length counting improved only after sending the watch to the service in Prague.

                            I think that Suunto Service performed a hardware reset and after that it is better (…) I previously performed two factory resets and nothing.

                            The speed of the service deserves praise (4 days).

                            The swimming style recognition algorithm has also been changed. My friends have the same feeling.

                            I swim repetitively and on the previous algorithm it recognized styles more easily. The current one is very wrong.

                            In my opinion, the best solution would be to implement the “swimming style learning” algorithm from Suunto Ambit 3 PEAK and everyone would be happy.

                            Suunto Viper
                            Suunto HelO2
                            Suunto Ambit 3 PEAK
                            Suunto 9 Baro Titanium
                            Suunto Vertical

                            1 Reply Last reply Reply Quote 5
                            • K Offline
                              kackburt @kackburt
                              last edited by 14 Apr 2025, 13:06

                              @kackburt said in Software Update 2.40.38 (2025 Q1):

                              @kackburt

                              Another night past and today opening the app/widget triggered the storing of the sleep tracking again. I guess I’ll just continue opening the app/widget after waking up in the morning for the time being…
                              Sidenote: HR tracking during the night always works.

                              After few days of opening the sleep app manually in the morning, sleep tracking is back to normal for me on the Race S.

                              1 Reply Last reply Reply Quote 0
                              • T Online
                                Tieutieu Platinum Member
                                last edited by Tieutieu 14 Apr 2025, 19:22

                                Did I missed it in previous updates ?? For me altitude profile during an exercice starts now from the start of exercice and then displays the last hour of profile. If I’m not wrong : the altitude profile used to display the last hour even at the beginning of exercice. That was pretty annoying for exemple if there was a lot of altitude difference before the starting point. That’s a good point !

                                [edit : well I’ve tried again and I don’t reproduce…😧 ]

                                IMG_5186.jpeg

                                Suunto’s devices at home :
                                Vertical titanium solar
                                Suunto Race S
                                S9pp titanium sand
                                Suunto Wing
                                S9B titanium Ambassador edition, A3P, X6

                                1 Reply Last reply Reply Quote 2
                                • F Offline
                                  flo7z Silver Members @timecode
                                  last edited by 15 Apr 2025, 06:31

                                  @timecode
                                  Same here with S9PP

                                  Florian Z.
                                  Suunto 9 Peak Pro
                                  Suunto Wings
                                  Suunto D4
                                  Suunto Ambit 3 Peak

                                  1 Reply Last reply Reply Quote 0
                                  • S Offline
                                    seanvk
                                    last edited by 15 Apr 2025, 18:33

                                    I updated my Suunto Race two days ago. And it has not tracked sleep for two nights in a row.

                                    Disappointing. I suppose today I will soft-reset it and test again tonight.

                                    Suunto Race Titanium
                                    Suunto Vertical Titanium
                                    Suunto 9 Peak Pro Forest Green
                                    Suunto 9 Peak Moss Gray

                                    T S 2 Replies Last reply 16 Apr 2025, 07:16 Reply Quote 0
                                    • N Offline
                                      nhojb
                                      last edited by 15 Apr 2025, 18:54

                                      Pool swim metrics are still quite unreliable in this update unfortunately.

                                      I’ve done 6 swims since installing the update. They all get my stroke correct (breast), but the distance - and thus pace etc - is pretty hit and miss. I had one 1400m swim where the watch was dead on, I’ve had a few where it has missed the first 10 or so lengths, then picked up and got the rest more or less correct. This is annoying, but I can kinda live with that. But then today I did 1200m and the watch only recorded 240m (see attached screenshot). Also attached is one 1200m session where it missed the first 10 lengths or so.

                                      The last reliable firmware for pool swimming (before the new algorithm) was 2.39.20. So might have to revert back to that.

                                      It would be really appreciated if you could fix the swim tracking 😕

                                      Screenshot_20250412-105208.png Screenshot_20250412-105307.png Screenshot_20250415-175043.png Screenshot_20250415-175103.png

                                      A 1 Reply Last reply 17 Apr 2025, 08:29 Reply Quote 2
                                      • T Offline
                                        TuomasK @seanvk
                                        last edited by 16 Apr 2025, 07:16

                                        @seanvk I had the same. I went back to the previous version and then re-installed the new version. After that it has worked. Seems that there can happen errors during the installing process.

                                        C 1 Reply Last reply 16 Apr 2025, 16:00 Reply Quote 1
                                        • C Offline
                                          ChrisA Platinum Member @TuomasK
                                          last edited by 16 Apr 2025, 16:00

                                          @TuomasK what’s always weird is that it seems to work for some users and for others it won’t. I got a free month of Whoop and since I could use my son’s whoop (he cancelled his subscription) I thought I could let it run „against“ the Race during the easter holidays and for me sleep on the Suunto Race works pretty well with the the new Firmware

                                          IMG_6178.jpeg IMG_6181.jpeg

                                          E 1 Reply Last reply 16 Apr 2025, 16:11 Reply Quote 0
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