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    Software Update 2.40.38 (2025 Q1)

    Scheduled Pinned Locked Moved Watches
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    • D Offline
      dzembronja @pavel.samokha
      last edited by

      @pavel.samokha Hello, is this an update error? That it is impossible to set the battery mode to Performance, but there is a User mode, and changing the pressure does not affect the pressure change arrow and the same error is present

      1 Reply Last reply Reply Quote 0
      • M Offline
        misu763 Bronze Member @timecode
        last edited by

        @timecode
        Uh…thanks to your message I know that the same behavior is happening here as well…sleep time is right in the watch and wrong in the app…going to check it again tomorrow just in case the system needs a day to be aligned between devices.

        S9PP Ti Slate

        timecodeT 1 Reply Last reply Reply Quote 1
        • timecodeT Offline
          timecode @misu763
          last edited by

          @misu763 there is a workaround to turn on “do not disturb” or turn off “bluetooth” on the phone before going to bed and vice versa when waking up, but this is so annoying to be honest. The strange thing is that it happens once in a week or so. I don’t understand this.

          1 Reply Last reply Reply Quote 0
          • Jussi VaihiaJ Offline
            Jussi Vaihia
            last edited by

            Update went smooth. No issues on Race. Sleep tracking and HRV has worked flawlessly.

            1 Reply Last reply Reply Quote 0
            • A Offline
              Artus Diver @Ars Vitae
              last edited by

              @Ars-Vitae said in Software Update 2.40.38 (2025 Q1):

              @Artus-Diver You’re right that the update did not resolve a problem. But to be fair the results have improved a bit. The pool’s lengths are now counted better. I’ve been following this problem for two years now, and I admit it’s getting better but still, if you do a strange move in the water the watch could be wrong in counting. Also keep in mind that this particular update was not intended to improve style recognition. Maybe it’ll come with the next updates, I hope so…

              Yes, for me, the pool length counting improved only after sending the watch to the service in Prague.

              I think that Suunto Service performed a hardware reset and after that it is better (…) I previously performed two factory resets and nothing.

              The speed of the service deserves praise (4 days).

              The swimming style recognition algorithm has also been changed. My friends have the same feeling.

              I swim repetitively and on the previous algorithm it recognized styles more easily. The current one is very wrong.

              In my opinion, the best solution would be to implement the “swimming style learning” algorithm from Suunto Ambit 3 PEAK and everyone would be happy.

              Suunto Viper
              Suunto HelO2
              Suunto Ambit 3 PEAK
              Suunto 9 Baro Titanium
              Suunto Vertical

              1 Reply Last reply Reply Quote 5
              • K Offline
                kackburt @kackburt
                last edited by

                @kackburt said in Software Update 2.40.38 (2025 Q1):

                @kackburt

                Another night past and today opening the app/widget triggered the storing of the sleep tracking again. I guess I’ll just continue opening the app/widget after waking up in the morning for the time being…
                Sidenote: HR tracking during the night always works.

                After few days of opening the sleep app manually in the morning, sleep tracking is back to normal for me on the Race S.

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                • TieutieuT Offline
                  Tieutieu Platinum Member
                  last edited by Tieutieu

                  Did I missed it in previous updates ?? For me altitude profile during an exercice starts now from the start of exercice and then displays the last hour of profile. If I’m not wrong : the altitude profile used to display the last hour even at the beginning of exercice. That was pretty annoying for exemple if there was a lot of altitude difference before the starting point. That’s a good point !

                  [edit : well I’ve tried again and I don’t reproduce…😧 ]

                  IMG_5186.jpeg

                  Suunto’s devices at home :
                  Vertical titanium solar
                  Suunto Race S
                  S9pp titanium sand
                  Suunto Wing
                  S9B titanium Ambassador edition, A3P, X6

                  1 Reply Last reply Reply Quote 2
                  • flo7zF Offline
                    flo7z Silver Members @timecode
                    last edited by

                    @timecode
                    Same here with S9PP

                    Florian Z.
                    Suunto 9 Peak Pro
                    Suunto Wings
                    Suunto D4
                    Suunto Ambit 3 Peak

                    1 Reply Last reply Reply Quote 0
                    • seanvkS Offline
                      seanvk
                      last edited by

                      I updated my Suunto Race two days ago. And it has not tracked sleep for two nights in a row.

                      Disappointing. I suppose today I will soft-reset it and test again tonight.

                      Suunto Race Titanium
                      Suunto Vertical Titanium
                      Suunto 9 Peak Pro Forest Green
                      Suunto 9 Peak Moss Gray

                      T seanvkS 2 Replies Last reply Reply Quote 0
                      • nhojbN Offline
                        nhojb
                        last edited by

                        Pool swim metrics are still quite unreliable in this update unfortunately.

                        I’ve done 6 swims since installing the update. They all get my stroke correct (breast), but the distance - and thus pace etc - is pretty hit and miss. I had one 1400m swim where the watch was dead on, I’ve had a few where it has missed the first 10 or so lengths, then picked up and got the rest more or less correct. This is annoying, but I can kinda live with that. But then today I did 1200m and the watch only recorded 240m (see attached screenshot). Also attached is one 1200m session where it missed the first 10 lengths or so.

                        The last reliable firmware for pool swimming (before the new algorithm) was 2.39.20. So might have to revert back to that.

                        It would be really appreciated if you could fix the swim tracking 😕

                        Screenshot_20250412-105208.png Screenshot_20250412-105307.png Screenshot_20250415-175043.png Screenshot_20250415-175103.png

                        A 1 Reply Last reply Reply Quote 2
                        • T Offline
                          TuomasK @seanvk
                          last edited by

                          @seanvk I had the same. I went back to the previous version and then re-installed the new version. After that it has worked. Seems that there can happen errors during the installing process.

                          ChrisAC 1 Reply Last reply Reply Quote 1
                          • ChrisAC Offline
                            ChrisA Platinum Member @TuomasK
                            last edited by

                            @TuomasK what’s always weird is that it seems to work for some users and for others it won’t. I got a free month of Whoop and since I could use my son’s whoop (he cancelled his subscription) I thought I could let it run „against“ the Race during the easter holidays and for me sleep on the Suunto Race works pretty well with the the new Firmware

                            IMG_6178.jpeg IMG_6181.jpeg

                            EzioAuditoreE 1 Reply Last reply Reply Quote 0
                            • EzioAuditoreE Offline
                              EzioAuditore Gold Members @ChrisA
                              last edited by

                              @ChrisA For me now it is on pair with Oura and damn accurate to how I sleep and wake up. The only inconsistency I have is in the app sometimes. I.e: sleep in the training zone says I slept 5:12h and the sleep widget 6:04 🙂

                              Suunto watches: Ocean (Sand), Race (Titanium Charcoal), Vertical (Titanium Solar Sand), 9 Baro (Ambassador Edition), Spartan Ultra (Copper Edition), Ambit 2, S6
                              Suunto Wing

                              1 Reply Last reply Reply Quote 2
                              • seanvkS Offline
                                seanvk @seanvk
                                last edited by seanvk

                                @seanvk Just as an update. The soft reset restored the sleep tracking.

                                Suunto Race Titanium
                                Suunto Vertical Titanium
                                Suunto 9 Peak Pro Forest Green
                                Suunto 9 Peak Moss Gray

                                1 Reply Last reply Reply Quote 1
                                • A Offline
                                  Artus Diver @nhojb
                                  last edited by

                                  @nhojb said in Software Update 2.40.38 (2025 Q1):

                                  Pool swim metrics are still quite unreliable in this update unfortunately.

                                  I’ve done 6 swims since installing the update. They all get my stroke correct (breast), but the distance - and thus pace etc - is pretty hit and miss. I had one 1400m swim where the watch was dead on, I’ve had a few where it has missed the first 10 or so lengths, then picked up and got the rest more or less correct. This is annoying, but I can kinda live with that. But then today I did 1200m and the watch only recorded 240m (see attached screenshot). Also attached is one 1200m session where it missed the first 10 lengths or so.

                                  The last reliable firmware for pool swimming (before the new algorithm) was 2.39.20. So might have to revert back to that.

                                  It would be really appreciated if you could fix the swim tracking 😕

                                  I had a similar experience to yours.
                                  I did two factory resets and nothing!
                                  After sending it to the service center, tests and configurations were performed.
                                  The watch started counting lengths.
                                  Unfortunately, the recognition of swimming styles is still not correct.

                                  Perhaps you also need to send your watch in for service?

                                  Suunto Viper
                                  Suunto HelO2
                                  Suunto Ambit 3 PEAK
                                  Suunto 9 Baro Titanium
                                  Suunto Vertical

                                  1 Reply Last reply Reply Quote 0
                                  • S Offline
                                    Sascha Domres Bronze Member @pavel.samokha
                                    last edited by

                                    @pavel.samokha hi, any time frame when the Ocean follows up with the update?

                                    isaziI 1 Reply Last reply Reply Quote 0
                                    • isaziI Offline
                                      isazi Moderator @Sascha Domres
                                      last edited by

                                      @Sascha-Domres testing for the Ocean is still going on

                                      Watch: Suunto Vertical Ti

                                      Blog: isazi's home

                                      1 Reply Last reply Reply Quote 3
                                      • Jordi CJ Online
                                        Jordi C
                                        last edited by

                                        For the last week or so I have been experiencing problems with my SR syncing.

                                        Every morning it gets stuck syncing activities and I have to restart the phone to get it to sync properly.

                                        After restarting I notice that many times the watch stopped syncing automatically the previous afternoon or noon.

                                        1 Reply Last reply Reply Quote 1
                                        • J Offline
                                          Jaakers
                                          last edited by Jaakers

                                          me too. I just post this in the race s sub part of the forum.
                                          restarting the phone solves it intermediate?

                                          edit: restarting the phone solves it.
                                          have send logs to suunto

                                          1 Reply Last reply Reply Quote 0
                                          • A Offline
                                            andry_ua @pavel.samokha
                                            last edited by

                                            @pavel.samokha said in Software Update 2.40.38 (2025 Q1):

                                            WiFi connection stability improved

                                            “great” fix - i understand what do you mean “connection stability” - on suunto vertical WiFi doesn’t ON - it always OFF. Suunto App for iOS - can’t activate WiFi on watch. After contacting with your support - one recommend - downgrade firmware. Fix this issue, please!

                                            pavel.samokhaP 1 Reply Last reply Reply Quote 0
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