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    Software Update 2.40.38 (2025 Q1)

    Scheduled Pinned Locked Moved Watches
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    • GhostG Offline
      Ghost @babychai
      last edited by

      @babychai For my Vertical, this changed about two firmware versions ago. From my perspective, it’s not a bug—I actually liked the change. I configure it the way I want, and when I go somewhere that needs more precise GPS, I switch to Performance, knowing my custom settings will return for the next run. Time will tell if it’s a bug or an intentional move.

      🔺 Vertical Titanium Solar

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      • M Offline
        misu763 Bronze Member
        last edited by

        Talking about battery: I discharged (completely)my S9PP Tuesday evening in order to recalibrate battery after the last two updates. Now is 95% with HR 24 and sleep monitoring on. No activities in these two days. It seems to be improved…let’s see how this goes for the future!

        Fun fact: the watch went over during a running sessions. Screen stayed freeze at 2% and no way to refresh it clicking the buttons. Once in charge it went back recording the activity (never stopped even if the gps track record went missed).

        S9PP Ti Slate

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        • T Offline
          The_77 Silver Members
          last edited by The_77

          I have somewhat of an irony of a bug to report, that the Loop Pace S+ app doesn’t work with the track running sports mode. I’ll try it again but it refuses to work, even when toggled off and on again.

          Oh and the mode doesn’t give an estimated VO2 max either.

          Suunto Spartan Trainer Wrist HR / 9PP Refurb

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          • Łukasz SzmigielŁ Offline
            Łukasz Szmigiel @babychai
            last edited by

            @babychai yup, seems like a bug. I’ve just noticed in one of my sports modes that it defaults to custom, even despite it being identical to performance.

            S9PP 2.40.38

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            • thanasisT Do not disturb
              thanasis Bronze Member
              last edited by

              Today I had my vertical in battery saving and at a random occurrence it rebooted itself … after reboot it was set in non battery saving state.
              Logs sent

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              • timecodeT Offline
                timecode
                last edited by timecode

                Well. It is happening again.

                a69d9def-eb85-4c04-8100-81ddce1a88ad-image.jpeg

                About 2,5 hours are missing. I woke up at 3:55 and pressed a button to check the time. Watch shows the correct duration, app doesn’t.

                HRV is also wrong: app shows 29, watch shows 32 as last night’s HRV.

                M flo7zF 2 Replies Last reply Reply Quote 2
                • D Offline
                  dzembronja @pavel.samokha
                  last edited by

                  @pavel.samokha Hello, is this an update error? That it is impossible to set the battery mode to Performance, but there is a User mode, and changing the pressure does not affect the pressure change arrow and the same error is present

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                  • M Offline
                    misu763 Bronze Member @timecode
                    last edited by

                    @timecode
                    Uh…thanks to your message I know that the same behavior is happening here as well…sleep time is right in the watch and wrong in the app…going to check it again tomorrow just in case the system needs a day to be aligned between devices.

                    S9PP Ti Slate

                    timecodeT 1 Reply Last reply Reply Quote 1
                    • timecodeT Offline
                      timecode @misu763
                      last edited by

                      @misu763 there is a workaround to turn on “do not disturb” or turn off “bluetooth” on the phone before going to bed and vice versa when waking up, but this is so annoying to be honest. The strange thing is that it happens once in a week or so. I don’t understand this.

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                      • Jussi VaihiaJ Offline
                        Jussi Vaihia
                        last edited by

                        Update went smooth. No issues on Race. Sleep tracking and HRV has worked flawlessly.

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                        • A Offline
                          Artus Diver @Ars Vitae
                          last edited by

                          @Ars-Vitae said in Software Update 2.40.38 (2025 Q1):

                          @Artus-Diver You’re right that the update did not resolve a problem. But to be fair the results have improved a bit. The pool’s lengths are now counted better. I’ve been following this problem for two years now, and I admit it’s getting better but still, if you do a strange move in the water the watch could be wrong in counting. Also keep in mind that this particular update was not intended to improve style recognition. Maybe it’ll come with the next updates, I hope so…

                          Yes, for me, the pool length counting improved only after sending the watch to the service in Prague.

                          I think that Suunto Service performed a hardware reset and after that it is better (…) I previously performed two factory resets and nothing.

                          The speed of the service deserves praise (4 days).

                          The swimming style recognition algorithm has also been changed. My friends have the same feeling.

                          I swim repetitively and on the previous algorithm it recognized styles more easily. The current one is very wrong.

                          In my opinion, the best solution would be to implement the “swimming style learning” algorithm from Suunto Ambit 3 PEAK and everyone would be happy.

                          Suunto Viper
                          Suunto HelO2
                          Suunto Ambit 3 PEAK
                          Suunto 9 Baro Titanium
                          Suunto Vertical

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                          • K Offline
                            kackburt @kackburt
                            last edited by

                            @kackburt said in Software Update 2.40.38 (2025 Q1):

                            @kackburt

                            Another night past and today opening the app/widget triggered the storing of the sleep tracking again. I guess I’ll just continue opening the app/widget after waking up in the morning for the time being…
                            Sidenote: HR tracking during the night always works.

                            After few days of opening the sleep app manually in the morning, sleep tracking is back to normal for me on the Race S.

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                            • TieutieuT Offline
                              Tieutieu Platinum Member
                              last edited by Tieutieu

                              Did I missed it in previous updates ?? For me altitude profile during an exercice starts now from the start of exercice and then displays the last hour of profile. If I’m not wrong : the altitude profile used to display the last hour even at the beginning of exercice. That was pretty annoying for exemple if there was a lot of altitude difference before the starting point. That’s a good point !

                              [edit : well I’ve tried again and I don’t reproduce…😧 ]

                              IMG_5186.jpeg

                              Suunto’s devices at home :
                              Vertical titanium solar
                              Suunto Race S
                              S9pp titanium sand
                              Suunto Wing
                              S9B titanium Ambassador edition, A3P, X6

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                              • flo7zF Offline
                                flo7z Silver Members @timecode
                                last edited by

                                @timecode
                                Same here with S9PP

                                Florian Z.
                                Suunto 9 Peak Pro
                                Suunto Wings
                                Suunto D4
                                Suunto Ambit 3 Peak

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                                • seanvkS Offline
                                  seanvk
                                  last edited by

                                  I updated my Suunto Race two days ago. And it has not tracked sleep for two nights in a row.

                                  Disappointing. I suppose today I will soft-reset it and test again tonight.

                                  Suunto Race Titanium
                                  Suunto Vertical Titanium
                                  Suunto 9 Peak Pro Forest Green
                                  Suunto 9 Peak Moss Gray

                                  T seanvkS 2 Replies Last reply Reply Quote 0
                                  • nhojbN Offline
                                    nhojb
                                    last edited by

                                    Pool swim metrics are still quite unreliable in this update unfortunately.

                                    I’ve done 6 swims since installing the update. They all get my stroke correct (breast), but the distance - and thus pace etc - is pretty hit and miss. I had one 1400m swim where the watch was dead on, I’ve had a few where it has missed the first 10 or so lengths, then picked up and got the rest more or less correct. This is annoying, but I can kinda live with that. But then today I did 1200m and the watch only recorded 240m (see attached screenshot). Also attached is one 1200m session where it missed the first 10 lengths or so.

                                    The last reliable firmware for pool swimming (before the new algorithm) was 2.39.20. So might have to revert back to that.

                                    It would be really appreciated if you could fix the swim tracking 😕

                                    Screenshot_20250412-105208.png Screenshot_20250412-105307.png Screenshot_20250415-175043.png Screenshot_20250415-175103.png

                                    A 1 Reply Last reply Reply Quote 2
                                    • T Offline
                                      TuomasK @seanvk
                                      last edited by

                                      @seanvk I had the same. I went back to the previous version and then re-installed the new version. After that it has worked. Seems that there can happen errors during the installing process.

                                      ChrisAC 1 Reply Last reply Reply Quote 1
                                      • ChrisAC Offline
                                        ChrisA Platinum Member @TuomasK
                                        last edited by

                                        @TuomasK what’s always weird is that it seems to work for some users and for others it won’t. I got a free month of Whoop and since I could use my son’s whoop (he cancelled his subscription) I thought I could let it run „against“ the Race during the easter holidays and for me sleep on the Suunto Race works pretty well with the the new Firmware

                                        IMG_6178.jpeg IMG_6181.jpeg

                                        EzioAuditoreE 1 Reply Last reply Reply Quote 0
                                        • EzioAuditoreE Offline
                                          EzioAuditore Gold Members @ChrisA
                                          last edited by

                                          @ChrisA For me now it is on pair with Oura and damn accurate to how I sleep and wake up. The only inconsistency I have is in the app sometimes. I.e: sleep in the training zone says I slept 5:12h and the sleep widget 6:04 🙂

                                          Suunto watches: Ocean (Sand), Race (Titanium Charcoal), Vertical (Titanium Solar Sand), 9 Baro (Ambassador Edition), Spartan Ultra (Copper Edition), Ambit 2, S6
                                          Suunto Wing

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                                          • seanvkS Offline
                                            seanvk @seanvk
                                            last edited by seanvk

                                            @seanvk Just as an update. The soft reset restored the sleep tracking.

                                            Suunto Race Titanium
                                            Suunto Vertical Titanium
                                            Suunto 9 Peak Pro Forest Green
                                            Suunto 9 Peak Moss Gray

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