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    💤😴 sleep tracking doesn't work

    Scheduled Pinned Locked Moved Suunto Race
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    • laufbursche7L Offline
      laufbursche7
      last edited by

      Hello runners,
      sleep recordings have not worked for 3 days. The latest update has been on since the release and I have also restarted the watch.
      Do others have this problem too?

      1000057459.png

      BrunoHB ElmiuelE 2 Replies Last reply Reply Quote 2
      • BrunoHB Offline
        BrunoH Gold Members @laufbursche7
        last edited by

        @laufbursche7 no problems with my Vertical. On contrary, I am getting very believable sleep durations now that I started wearing the watch on the underside of my wrist for the night. It’s a bit bulky and takes time getting used to, but I’ve never had this good results.

        Compasses: M-311, A-10, SK-7
        Diving: Finnlight Navy 90, Vyper
        Sports: Metron, S7, S9B and Vertical

        1 Reply Last reply Reply Quote 0
        • M Offline
          mando
          last edited by

          I have the same problem since Friday on a Race S with the new firmware… No more sleep tracking or HRV! There is an HR recorded for the whole days.

          On Friday also I started an activity and there was no HR. restarted the watch and then HR recorded… Since then HR has recorded in activites ok.

          laufbursche7L 1 Reply Last reply Reply Quote 1
          • laufbursche7L Offline
            laufbursche7 @mando
            last edited by

            @mando Okay, then I’m not the only one.
            HR during activities works wonderfully for me. Just got back from a run.
            Only the sleep tracking doesn’t work.

            1 Reply Last reply Reply Quote 1
            • sartoricS Offline
              sartoric Moderator
              last edited by

              did you try a soft reset ?

              SVTS - 2.40.38
              SSSWHR BARO Amber - 2.8.32
              Samsung A5 2016 - Android 7.0
              Samsung A33 2022 - Android 14 - One UI 6.1
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              quattrojamesQ 1 Reply Last reply Reply Quote 0
              • quattrojamesQ Offline
                quattrojames @sartoric
                last edited by

                @sartoric said in 💤😴 sleep tracking doesn't work:

                did you try a soft reset ?

                This is what worked for me when I had this issue.

                Suunto Race
                Pixel 6 pro

                laufbursche7L 1 Reply Last reply Reply Quote 0
                • laufbursche7L Offline
                  laufbursche7 @quattrojames
                  last edited by

                  @quattrojames said in 💤😴 sleep tracking doesn't work:

                  soft reset ?

                  soft reset ? then I have to reconfigure the watch or?

                  EgikaE quattrojamesQ 2 Replies Last reply Reply Quote 0
                  • EgikaE Offline
                    Egika Platinum Member @laufbursche7
                    last edited by

                    @laufbursche7 no. Just press the upper button >12s until the watch restarts.
                    All settings and functions will stay as before.

                    t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                    Race S All Black - TI Canary - Titanium Courtney

                    M 1 Reply Last reply Reply Quote 0
                    • quattrojamesQ Offline
                      quattrojames @laufbursche7
                      last edited by

                      @laufbursche7 Yeh, what @Egika says. The watch loses your resources score for the day and stored sleep data but that’s about it from memory (and it’s all retained in the app anyway).

                      Suunto Race
                      Pixel 6 pro

                      laufbursche7L 1 Reply Last reply Reply Quote 0
                      • laufbursche7L Offline
                        laufbursche7 @quattrojames
                        last edited by

                        @quattrojames
                        All clear! I have done that. Thanks for your support. I’ll report back tomorrow if it recorded the sleep.
                        Have a good night’s sleep!

                        1 Reply Last reply Reply Quote 3
                        • K Offline
                          kaab6271
                          last edited by

                          Hi, yes it happened to me yesterday. Btw mine is race s with latest firmware. Actually it happened last week & and i’ve reset my watch.

                          1 Reply Last reply Reply Quote 0
                          • M Offline
                            mando @Egika
                            last edited by

                            @Egika I did the soft reset and seems to be workign again. thank you.

                            1 Reply Last reply Reply Quote 0
                            • laufbursche7L Offline
                              laufbursche7
                              last edited by

                              After the recommended soft reset, sleep tracking works again.

                              1 Reply Last reply Reply Quote 0
                              • ElmiuelE Offline
                                Elmiuel @laufbursche7
                                last edited by

                                @laufbursche7 Hello colleagues 👋
                                Now it’s my turn. I’ve been doing 2 days without sleep tracking or HRV, but I have been doing heart rate monitoring during the night.
                                Change? I think…
                                • Sleep time from 8 hours to 7.5 hours
                                •On this second day I decided to stay in bed for 1 more hour (sleep cure) and set a higher alarm than usual (1 hour later)
                                I will try the soft reboot since it worked for you or I will go down to previous SFW and do an installation of this current SFW as a repair.

                                Sunnto Race Titanium

                                1 Reply Last reply Reply Quote 1
                                • m. h.M Online
                                  m. h.
                                  last edited by

                                  For me.it is the same. Sleep Tracking is not working properly since the last Update. Not like with he OP with problems days in a row but no data recording every 3-4 nights. Did a Soft Reset. No change

                                  1 Reply Last reply Reply Quote 0
                                  • deliu bD Offline
                                    deliu b
                                    last edited by deliu b

                                    Also my watch stops tracking the sleep two days ago. First whatI have done was the soft reset and I forgot to calibrate the compas. Initially a though that the second night didn’t track the slepp due to this not calibrate sensor (compass). Iwill check today.
                                    Basically the phone app have stop worked and the sync with the watch 2 days ago. What will be the coincidence, that more people are reporting the same behavior in the same some short period of time, or somehow systematic failure?!

                                    1 Reply Last reply Reply Quote 1
                                    • OllipolliO Offline
                                      Ollipolli
                                      last edited by

                                      I have the same Problem. After a Hard Reset is Work for 5 days.

                                      Sinne yesterday no sleep Tracking again

                                      1 Reply Last reply Reply Quote 1
                                      • deliu bD Offline
                                        deliu b
                                        last edited by deliu b

                                        I am comming back with some updates regarding sleep and VO2.
                                        During the sleep the VO2 value seems to be in to an acceptable range:94-100. Let’s say up to some point, accepting tolerance plus my body health.
                                        If I want, at request, to measure my blood Oxygen still is a totally mess.
                                        The measurement takes tens of seconds, most of the time, the value is far away from reality, like in between 72-85. Only after 2-3 measuremnts i get something close to reality, if I manage to make make 2-3 measurement. Why? Basically is trying to measure like 30 seconds and then the watch is saying unable to measure. I position the watch as mention in Suunto manual, also on top of my arm, also I have try under the arm, having an hairy arm. Some behavior. Also arm in different position and trying not to move. Even that is workin randomly, most of the time I cannot have 2 consecutive good measurement.
                                        How that during the sleep is working and at request not?
                                        The syncronization regarding watch and phone is working right now, at least up to now.
                                        Also the nap is summing during the day and I have a total slepp time for the entire day.

                                        1 Reply Last reply Reply Quote 0
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