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Software Update 2.43.8/.12 (2025 Q2)

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  • A Offline
    atoponce @isazi
    last edited by 21 days ago

    @isazi More dropped power readings on the watch during my structured workout this morning. I haven’t checked the FIT data yet though to compare, but I will update later when I get back to my computer.

    Suunto Race S / 9 Baro / Ambit 3 Peak / Observer
    Polar H10 / Verity Sense / OH1
    Stryd Duo / Wind

    I 1 Reply Last reply 21 days ago Reply Quote 2
    • J Offline
      Jordi C
      last edited by Jordi C 21 days ago

      I installed the latest hotfix two hours ago, and since then, the HR graph has not been displaying any data. It reads my pulse, but the graph is blank.

      EDIT Calory tracking also not working:
      IMG_20250619_182225.jpg
      IMG_20250619_182241.jpg

      V K 2 Replies Last reply 21 days ago Reply Quote -1
      • I Offline
        isazi Moderator @atoponce
        last edited by 21 days ago

        @atoponce let me know, I already reported this to Suunto buy having some data could help

        Watch: Suunto Vertical Ti

        Blog: isazi's home

        N A 2 Replies Last reply 21 days ago Reply Quote 1
        • V Offline
          VoiGAS Silver Members @Jordi C
          last edited by 21 days ago

          @Jordi-C For me it works on a Race S. But I directly made a Soft Reset after the upgrade as this seems to be common practice


          Race S
          Ambit3 Vertical

          1 Reply Last reply Reply Quote 0
          • J Offline
            Jordi C
            last edited by Jordi C 21 days ago

            Started to work 30 minutes after the soft reset… 2h of lost data but working fine
            now

            G I 2 Replies Last reply 21 days ago Reply Quote 0
            • G Online
              GiPFELKiND Silver Members @Jordi C
              last edited by 21 days ago

              @Jordi-C can anybody give me please the 2.37.48 Firmware for suunto Vertical Solar here or at Message!? Thanx a lot 😀

              If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto D9, 9 Baro, 9 Peak, Vertical Ti, Race , Race s Courtney, SA (Beta) Android🏃🏼🧗⛷️🚵

              1 Reply Last reply Reply Quote -2
              • S Offline
                sky-runner Silver Members @Audaxjoe
                last edited by sky-runner 21 days ago

                @Audaxjoe I initially assumed the rest time was the same as paused time. Now I see that that isn’t the case. But there is still a question of how exactly the watch determines the rest. If that that is based on some threshold of pace, that isn’t going to work accurately on a steep terrain.

                What I’d really want to have is a choice to either trigger rest automatically or trigger it with the lap button. When the rest is triggered it should show a popup with the rest counter for the current rest lap to remind me to move on. Here is roughly how it looks on Garmin when using Rest timer in Garmin Ultra Run mode - I copied and edited one of the pictures in this thread to illustrate it. The popup is shown on top of whatever data screen I am currently on, so I can always see it.

                Screenshot 2025-06-19 at 10.07.18 AM.png

                My point is that the total rest time is not actually that useful, although it would be quite useful to see it after the fact. But having a field for the total rest time may be useful for some. But in my opinion it is more useful to see the current rest time - since the last moment it has been triggered - as a reminder to not waste time. That is a feature I’d really want for ultra running.

                A А 2 Replies Last reply 21 days ago Reply Quote 1
                • A Offline
                  Audaxjoe @sky-runner
                  last edited by Audaxjoe 21 days ago

                  @sky-runner in step terrain I just press pause when stopped. Auto pause doesn’t work for me when it is uphill!

                  When you press paused it tells you how long you have been paused on the screen.

                  I think it is pretty straightforward really but maybe you are looking for something else I am missing.

                  Suunto Vertical
                  Suunto 9 BARO
                  Garmin Fenix 3, 5
                  Suunto Vector

                  S 1 Reply Last reply 21 days ago Reply Quote 0
                  • S Offline
                    sky-runner Silver Members @Audaxjoe
                    last edited by sky-runner 21 days ago

                    @Audaxjoe said in Software Update 2.43.8/.12 (2025 Q2):

                    When you press paused it tells you how long you have been paused on the screen.

                    I’d never pause my watch for the following 3 reasons:

                    1. It is way too easy to forget to unpause it in a race when running for hours and the brain becomes foggy - then all the stats become messed up.

                    2. I want the time to reflect the race time, not the time I am actually moving. I guess now it is possible to show the elapsed end-to-end time, but that wasn’t possible before. Still, if I pause my metrics would likely be messed up.

                    3. Third party apps get confused by having pauses in the activity FIT file. For example, Strava does change some of its algorithms when it sees pauses. Over 14 years of using various GPS watches I learned the hard way that it is the best to start an activity, preferably lock the watch, and not mess with it until I’ve finished. Otherwise, the risk of losing the data or messing it up is just too high.

                    1 Reply Last reply Reply Quote 2
                    • B Offline
                      Bogdan1921 Silver Members Bronze Member
                      last edited by Bogdan1921 21 days ago

                      I finalized my ruuning and I have this message. Nothing changed and still “saving”

                      IMG_6773.jpeg

                      Later edit: I’ve made a soft reset. The activity was saves and I have sent the logs in the Suunto app

                      Suunto Race
                      Polar H10
                      Iphone 14 Pro
                      Suunto 9 Baro [sold]

                      1 Reply Last reply Reply Quote 0
                      • I Offline
                        Inge Nallsson @Jordi C
                        last edited by Inge Nallsson 21 days ago

                        @Jordi-C said in Software Update 2.43.8/.12 (2025 Q2):

                        Started to work 30 minutes after the soft reset…

                        I use my Race S only for activities, so have it shut down in a closet the rest of the time. But I wanted to check the bug situation you reported and booted it up an hour ago. [Previously after installing 2.43.12 I synced with SA, shut the watch down completely, booted it up and synced again before shutting it down for the night <-- “Measure twice, cut once”]

                        Looking through the watch Widgets the HR graph was empty (since not having any history) and the kcal/h was dashed out --. OK, but when scrolling further down to the “Steps & Calories” widget my eyes bugged out at the values on display: 82479 Steps with 4641 kcal. Pictures:

                        1000008045.jpg

                        1000008043.png

                        I cleared the SA memory cache and resynced the watch several times but the numbers didn’t reduce - instead they went up a bit with body movements…

                        Then I saw @VoiGAS routine of doing a Soft Reset (holding the upper button pressed ca 15 seconds until the watch reboots). So I did that as well, thinking it might erase the Step/Kcal data. Well, it did erase the extra data points having accumulated, but booted up to what now seems to be a default on my watch of 82479 Steps with 4641 kcal. The “Total:” kcal had gone up a bit, seems to follow a ‘time of day’ increment.

                        I’m still waiting for the Heart Rate widget to show a graph since the Soft Reset, but the “Calorie consumption” at least has filled in the dashes to “70 kcal/h”.

                        Edit: Toggled the “24/7 wrist HR” button Off, then On again in the widget after about 1 hour post-reset. Then a “Minimum HR” value showed up there, but still no graph. It took 2.5 hours before the first vertical red line of a graph segment became visible. These compressed data views can really confuse an impatient person.

                        Suunto Race S

                        I 1 Reply Last reply 20 days ago Reply Quote 0
                        • N Offline
                          nseslija Bronze Member @isazi
                          last edited by 21 days ago

                          @isazi What data can help?

                          Ambit 2S
                          Ambit 3 Peak
                          Suunto 9 baro
                          Suunto Vertical Ti Solar

                          I 1 Reply Last reply 21 days ago Reply Quote 1
                          • I Offline
                            isazi Moderator @nseslija
                            last edited by 21 days ago

                            @nseslija probably link to the activity, logs sent just after an activity when it happens, or steps to easily reproduce it. I’ll open a bug report with all of this.

                            Watch: Suunto Vertical Ti

                            Blog: isazi's home

                            1 Reply Last reply Reply Quote 0
                            • F Offline
                              far-blue Bronze Member @isazi
                              last edited by 20 days ago

                              @isazi my Stryd is paired as a Foot Pod

                              F 1 Reply Last reply 18 days ago Reply Quote 1
                              • A Offline
                                atoponce @isazi
                                last edited by 20 days ago

                                @isazi Finally in front of my computer. I have a lot of zero drops for 1 second in my FIT file that cannot be accounted for. This is reminiscent of my old Amib3 Peak and 9 Baro which had many zero drops in the recording, like the watch just didn’t record anything for that second. The unaccounted zero drops are at timestamps:

                                • 50:08
                                • 51:05
                                • 51:24
                                • 53:00
                                • 53:03
                                • 54:16
                                • 54:27
                                • 54:35
                                • 1:01:11
                                • 1:03:27
                                • 1:03:29
                                • 1:03:32
                                • 1:03:34
                                • 1:03:56
                                • 1:04:03

                                Everything else is accounted for.

                                The link to the activity is here: https://maps.suunto.com/move/aarontoponce/6853f8c79e9d8315b4d154d0

                                Suunto Race S / 9 Baro / Ambit 3 Peak / Observer
                                Polar H10 / Verity Sense / OH1
                                Stryd Duo / Wind

                                1 Reply Last reply Reply Quote 2
                                • S Offline
                                  sky-runner Silver Members @pavel.samokha
                                  last edited by sky-runner 20 days ago

                                  Has anyone noticed map rendering regression after this software update?

                                  Previously I complained about trail visibility - that at 0.5 mile scale trails become very thin and at 1 mile scale trails completely disappear.

                                  Suunto’s answer to that? Now it is way worse!

                                  After the last update trails are visible only at the first 3 zoom levels - 100 feet, 200 feet, and 500 feet. At 500 feet scale trails become very thin and difficult to see and at 0.2 mile scale trails completely disappear. In fact, at 1 mile scale all local roads disappear too so that only major high speed roads are visible!

                                  This doesn’t make any sense!
                                  Has this even been tested by anyone who trail runs?

                                  I should probably make a separate post about this because this seems to me like major regression in functionality!

                                  G P D 3 Replies Last reply 20 days ago Reply Quote 1
                                  • K Offline
                                    Kaiphi @Jordi C
                                    last edited by Kaiphi 20 days ago

                                    @Jordi-C Had the same problem on my vertical. Try to turn the button off and on again 24/7 at the bottom. Helped me

                                    Suunto 9 Peak Pro
                                    Suunto Vertical Titanium Solar

                                    1 Reply Last reply Reply Quote 0
                                    • I Offline
                                      Inge Nallsson @Inge Nallsson
                                      last edited by 20 days ago

                                      @Inge-Nallsson The 80K+ Steps were gone from both watch and SA once a new day had ticked over, so can be considered ‘phantom’. A bit disturbing, but harmless in the grand scheme of things:

                                      1000008046.png

                                      Heart Rate graph and other sleep registrations were all OK during the night…

                                      Suunto Race S

                                      E 1 Reply Last reply 20 days ago Reply Quote 0
                                      • G Online
                                        GiPFELKiND Silver Members @sky-runner
                                        last edited by GiPFELKiND 20 days ago

                                        @sky-runner PLEASE GIVE THE OPTION FOR DOWNGRADE 2.37.48 thats the best Firmware.
                                        Need it for Suunto Vertical Solar!!!

                                        If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto D9, 9 Baro, 9 Peak, Vertical Ti, Race , Race s Courtney, SA (Beta) Android🏃🏼🧗⛷️🚵

                                        G 1 Reply Last reply 20 days ago Reply Quote 2
                                        • E Offline
                                          Egika Platinum Member @Inge Nallsson
                                          last edited by 20 days ago

                                          @Inge-Nallsson as the .12 hofix was addressing steps, resources and sleep representation, it is likely that this was solved now. Or did it happen already with the 12?

                                          t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                                          Race S All Black - Titanium Courtney
                                          Run Lime

                                          I 1 Reply Last reply 20 days ago Reply Quote 0
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