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Software Update 2.43.8/.12 (2025 Q2)

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  • I Offline
    Inge Nallsson @Jordi C
    last edited by Inge Nallsson 20 days ago

    @Jordi-C said in Software Update 2.43.8/.12 (2025 Q2):

    Started to work 30 minutes after the soft reset…

    I use my Race S only for activities, so have it shut down in a closet the rest of the time. But I wanted to check the bug situation you reported and booted it up an hour ago. [Previously after installing 2.43.12 I synced with SA, shut the watch down completely, booted it up and synced again before shutting it down for the night <-- “Measure twice, cut once”]

    Looking through the watch Widgets the HR graph was empty (since not having any history) and the kcal/h was dashed out --. OK, but when scrolling further down to the “Steps & Calories” widget my eyes bugged out at the values on display: 82479 Steps with 4641 kcal. Pictures:

    1000008045.jpg

    1000008043.png

    I cleared the SA memory cache and resynced the watch several times but the numbers didn’t reduce - instead they went up a bit with body movements…

    Then I saw @VoiGAS routine of doing a Soft Reset (holding the upper button pressed ca 15 seconds until the watch reboots). So I did that as well, thinking it might erase the Step/Kcal data. Well, it did erase the extra data points having accumulated, but booted up to what now seems to be a default on my watch of 82479 Steps with 4641 kcal. The “Total:” kcal had gone up a bit, seems to follow a ‘time of day’ increment.

    I’m still waiting for the Heart Rate widget to show a graph since the Soft Reset, but the “Calorie consumption” at least has filled in the dashes to “70 kcal/h”.

    Edit: Toggled the “24/7 wrist HR” button Off, then On again in the widget after about 1 hour post-reset. Then a “Minimum HR” value showed up there, but still no graph. It took 2.5 hours before the first vertical red line of a graph segment became visible. These compressed data views can really confuse an impatient person.

    Suunto Race S

    I 1 Reply Last reply 19 days ago Reply Quote 0
    • N Offline
      nseslija Bronze Member @isazi
      last edited by 20 days ago

      @isazi What data can help?

      Ambit 2S
      Ambit 3 Peak
      Suunto 9 baro
      Suunto Vertical Ti Solar

      I 1 Reply Last reply 20 days ago Reply Quote 1
      • I Online
        isazi Moderator @nseslija
        last edited by 20 days ago

        @nseslija probably link to the activity, logs sent just after an activity when it happens, or steps to easily reproduce it. I’ll open a bug report with all of this.

        Watch: Suunto Vertical Ti

        Blog: isazi's home

        1 Reply Last reply Reply Quote 0
        • F Offline
          far-blue Bronze Member @isazi
          last edited by 20 days ago

          @isazi my Stryd is paired as a Foot Pod

          F 1 Reply Last reply 17 days ago Reply Quote 1
          • A Offline
            atoponce @isazi
            last edited by 20 days ago

            @isazi Finally in front of my computer. I have a lot of zero drops for 1 second in my FIT file that cannot be accounted for. This is reminiscent of my old Amib3 Peak and 9 Baro which had many zero drops in the recording, like the watch just didn’t record anything for that second. The unaccounted zero drops are at timestamps:

            • 50:08
            • 51:05
            • 51:24
            • 53:00
            • 53:03
            • 54:16
            • 54:27
            • 54:35
            • 1:01:11
            • 1:03:27
            • 1:03:29
            • 1:03:32
            • 1:03:34
            • 1:03:56
            • 1:04:03

            Everything else is accounted for.

            The link to the activity is here: https://maps.suunto.com/move/aarontoponce/6853f8c79e9d8315b4d154d0

            Suunto Race S / 9 Baro / Ambit 3 Peak / Observer
            Polar H10 / Verity Sense / OH1
            Stryd Duo / Wind

            1 Reply Last reply Reply Quote 2
            • S Offline
              sky-runner Silver Members @pavel.samokha
              last edited by sky-runner 19 days ago

              Has anyone noticed map rendering regression after this software update?

              Previously I complained about trail visibility - that at 0.5 mile scale trails become very thin and at 1 mile scale trails completely disappear.

              Suunto’s answer to that? Now it is way worse!

              After the last update trails are visible only at the first 3 zoom levels - 100 feet, 200 feet, and 500 feet. At 500 feet scale trails become very thin and difficult to see and at 0.2 mile scale trails completely disappear. In fact, at 1 mile scale all local roads disappear too so that only major high speed roads are visible!

              This doesn’t make any sense!
              Has this even been tested by anyone who trail runs?

              I should probably make a separate post about this because this seems to me like major regression in functionality!

              G P D 3 Replies Last reply 19 days ago Reply Quote 1
              • K Offline
                Kaiphi @Jordi C
                last edited by Kaiphi 19 days ago

                @Jordi-C Had the same problem on my vertical. Try to turn the button off and on again 24/7 at the bottom. Helped me

                Suunto 9 Peak Pro
                Suunto Vertical Titanium Solar

                1 Reply Last reply Reply Quote 0
                • I Offline
                  Inge Nallsson @Inge Nallsson
                  last edited by 19 days ago

                  @Inge-Nallsson The 80K+ Steps were gone from both watch and SA once a new day had ticked over, so can be considered ‘phantom’. A bit disturbing, but harmless in the grand scheme of things:

                  1000008046.png

                  Heart Rate graph and other sleep registrations were all OK during the night…

                  Suunto Race S

                  E 1 Reply Last reply 19 days ago Reply Quote 0
                  • G Offline
                    GiPFELKiND Silver Members @sky-runner
                    last edited by GiPFELKiND 19 days ago

                    @sky-runner PLEASE GIVE THE OPTION FOR DOWNGRADE 2.37.48 thats the best Firmware.
                    Need it for Suunto Vertical Solar!!!

                    If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto D9, 9 Baro, 9 Peak, Vertical Ti, Race , Race s Courtney, SA (Beta) Android🏃🏼🧗⛷️🚵

                    G 1 Reply Last reply 19 days ago Reply Quote 2
                    • E Online
                      Egika Platinum Member @Inge Nallsson
                      last edited by 19 days ago

                      @Inge-Nallsson as the .12 hofix was addressing steps, resources and sleep representation, it is likely that this was solved now. Or did it happen already with the 12?

                      t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                      Race S All Black - Titanium Courtney
                      Run Lime

                      I 1 Reply Last reply 19 days ago Reply Quote 0
                      • I Offline
                        Inge Nallsson @Egika
                        last edited by 19 days ago

                        @Egika said in Software Update 2.43.8/.12 (2025 Q2):

                        did it happen already with the 12?

                        These phantom steps came with a bootup on 2.43.12 But I have no idea if such a resource-less (no data/history) watch start exhibited the same error on previous FW versions.

                        Suunto Race S

                        1 Reply Last reply Reply Quote 0
                        • G Offline
                          GiPFELKiND Silver Members @GiPFELKiND
                          last edited by 19 days ago

                          @GiPFELKiND okay 2 likes for this 😜 @Dimitrios-Kanellopoulos @pavel.samokha Can someone share a link please with Firmware 2.37.48 😚 or private Message have a great weekend

                          If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto D9, 9 Baro, 9 Peak, Vertical Ti, Race , Race s Courtney, SA (Beta) Android🏃🏼🧗⛷️🚵

                          1 Reply Last reply Reply Quote 0
                          • P Away
                            Pavlas @sky-runner
                            last edited by 19 days ago

                            @sky-runner I don’t understand the change either. I’ve mentioned it before. I found the maps beautifully clear. But now zooming in 100, 50 and 25 meters is very ugly and opaque. Especially in the city. It’s not too bad on the amoled display, but I don’t like it at all on the Vertical 😞

                            🔺Vertical All Black

                            ex:
                            Ambit2 Black
                            Ambit3 Peak Sapphire
                            Spartan Ultra Stealth Titanium
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                            >>> YouTube Channel <<<

                            T 1 Reply Last reply 19 days ago Reply Quote 0
                            • T Online
                              Tieutieu Platinum Member @Pavlas
                              last edited by 19 days ago

                              @Pavlas I agree under 100m it’s a bit ugly, but at 100m zoom and above, I find it much easier for guiding.

                              Suunto’s devices at home :
                              Vertical titanium solar
                              Suunto Race S
                              S9pp titanium sand
                              Suunto Wing
                              S9B titanium Ambassador edition, A3P, X6

                              1 Reply Last reply Reply Quote 2
                              • M Offline
                                MirkoP @pavel.samokha
                                last edited by 19 days ago

                                @pavel.samokha
                                Not available in Italy

                                1 Reply Last reply Reply Quote 0
                                • D Offline
                                  Dimitrios Kanellopoulos Community Manager
                                  last edited by 19 days ago

                                  I find the new maps also strange. Asking for you why this happened and if we can do something in the meantime.

                                  Community Manager / Admin @Suunto
                                  Creator of Quantified-Self.io
                                  youtube.com/c/dimitrioskanellopoulos
                                  https://instagram.com/dimitrioskanellopoulos
                                  https://www.strava.com/athletes/7586105

                                  F D 2 Replies Last reply 19 days ago Reply Quote 5
                                  • D Offline
                                    Dimitrios Kanellopoulos Community Manager @sky-runner
                                    last edited by Dimitrios Kanellopoulos 19 days ago

                                    @sky-runner as usual I understand your frustrations but,

                                    Remarks like : has anyone who does trail running tested this ?

                                    They don’t belong here. I am sure it’s not intended.

                                    Anyways I agree with you so we will get to the bottom of this.

                                    Community Manager / Admin @Suunto
                                    Creator of Quantified-Self.io
                                    youtube.com/c/dimitrioskanellopoulos
                                    https://instagram.com/dimitrioskanellopoulos
                                    https://www.strava.com/athletes/7586105

                                    1 Reply Last reply Reply Quote 2
                                    • F Offline
                                      Fenr1r @Dimitrios Kanellopoulos
                                      last edited by 19 days ago

                                      @Dimitrios-Kanellopoulos Could you also remind the map people (if such exist) about contour lines above 200m zoom for those areas still missing them, please?

                                      E 1 Reply Last reply 19 days ago Reply Quote 1
                                      • E Online
                                        Egika Platinum Member @Fenr1r
                                        last edited by 19 days ago

                                        @Fenr1r rest assured, they are aware!

                                        t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                                        Race S All Black - Titanium Courtney
                                        Run Lime

                                        G 1 Reply Last reply 19 days ago Reply Quote 0
                                        • D Offline
                                          duffman19 @Dimitrios Kanellopoulos
                                          last edited by 19 days ago

                                          @Dimitrios-Kanellopoulos said in Software Update 2.43.8/.12 (2025 Q2):

                                          I find the new maps also strange. Asking for you why this happened and if we can do something in the meantime.

                                          This seems to be an issue with OSM tag priorities. I don’t recall exactly how they appeared before the update, but as @sky-runner said, the zoom level renderings definitely haven’t improved.

                                          On the current software, trails (footpaths, sidewalks, etc.) disappear at the 500m level. Service roads (driveways, parking lanes, alleyways, etc.) disappear at the 1.00km level. And residential roads disappear at the 2.00km level.

                                          I think this is backwards for an outdoor, trail-focused watch. I’d much rather be able to see trails at larger zoom distances than driveways and side streets. And contour lines as well.

                                          Vertical Ti

                                          S 1 Reply Last reply 18 days ago Reply Quote 4
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