Suunto race hangs durring Soft-Reset in Boot Screen
-
Hi all
On the 22.05.2025 weeks ago I purchased an Suunto Race which is a great device but not I have a serious issue. Here is what happend:
- I went on a plane and did switch the flymode on (17.06.2025)
- after landing I wanted to switch it off again but I wtach did not respond anymore
- I tried the soft-reset (12s pressing to top-right button) until the watch vibrates …
- … but than it gets stuck in the boot screen --> see screenshot
I tried this with the charging cable attched a few times but no luck. A hard reset is not possible since I cannot reach the respective menu obviously.
Maybe notworthy, the watch did an update the day before but seemed to work normally afterwards until it frooze and did not respond anymore.
I really need the devive working again very soon since I rely on it for my planned trips. Any ideas what to do now?