And Suunto does it again: mid-activity crash on Suunto Race

Likarnik

@Olaf-Gottschalk I had similar crash mid 200km ride on my SV, it’s realy frustrating when that happens.

Dimitrios Kanellopoulos

@sky-runner nope. That’s not it. Suunto plus can crash and many user space stuff.

GiPFELKiND

@Dimitrios-Kanellopoulos any helping for his Problem so far? Please ️ my Run Crashes everTime when trying to deactivate the live Trail App… And goes in a safe state ‍️unbelievable.

Dimitrios Kanellopoulos

@GiPFELKiND this looks like a ble problem

GiPFELKiND

@Dimitrios-Kanellopoulos do you mean Bluetooth Problem?

aiv4r

Agree on this one. The crashes should be Priority #1 to fix in any sports watch, that is the main task of a sport watch. (And it probably is prioritized at Suunto and other warch brands).
After saying that, in reality is not a huge issue on the user end, watch restarts and one can start activity again. (Yes I know it is annoying to merge 2 fit files after that). But frustration level when that happens is through the roof and I think my mental state would be so much better if crashes would never happen

P.s.: only had 2 crashes in my 8years with Suunto watches (1xVertical, 1xSuuntoRaceS)

elbee

@sky-runner said in [. There are no multiple processes. All of them run a single process.]

Are you sure? While I run, I can still receive notifications and the weatherfore cast is updated in the background.

Most sportwatches use very simple operating systems, and specifically s+ apps don’t run in a sandbox. We agree there. But it will be a bit more complex than a single thread.

Suunto support doesn’t help very much when you report crashes. They advised me to do a restart of my watch. Well, that is quite stupid if you report a crash, during a race. They didn’t sound like it was a serious problem, nor did they intend to report it to the developers. I told them to report it, but I highly doubt they did. They just closed the issue.

sky-runner

@elbee said in And Suunto does it again: mid-activity crash on Suunto Race:

But it will be a bit more complex than a single thread.

I never said there is a single thread. Most likely it isn’t a traditional program but some sort of bare metal system which is driven by various events or interrupts from sensors, timers, etc. I have some experience developing baremetal code that runs without an OS… Also, I watched a hour long interview with a Garmin developer that shared a few interesting specific details about Garmin software, specifically that everything, including all apps runs in the same single process. Of course I don’t know how exactly Suunto software is built, but I think there should be some similarities with Garmin software considering that the hardware is similar. From what I read pretty much everybody uses the same NXP SoC.

Olaf Gottschalk

@Dimitrios-Kanellopoulos said in And Suunto does it again: mid-activity crash on Suunto Race:

@sky-runner nope. That’s not it. Suunto plus can crash and many user space stuff.

Hi Dimitrios - crashed again today. 2 crashes within 3 days. This is simply sick and defeats the complete purpose of a sports watch!
Today it crashed after only one hour. Didn’t notice it and since it did not resume recording my activity is more or less destroyed by Suunto.

I do NOT use any Suunto plus apps or whatsoever, it is the plain core Suunto App recording a bike ride.

This is not okay.

sartoric

@Olaf-Gottschalk

Are you using a custom sport activity or a default one ?