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    And Suunto does it again: mid-activity crash on Suunto Race

    Scheduled Pinned Locked Moved Suunto Race
    racecrashbugs
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    • H Offline
      halajos Bronze Member @VoiGAS
      last edited by

      @VoiGAS in my experience the crashes with 2.44.52 are random, during or outside of activity doesn’t matter. No crash since 2 days with 2.44.46

      VoiGASV H 2 Replies Last reply Reply Quote 0
      • VoiGASV Offline
        VoiGAS Silver Members @halajos
        last edited by

        @halajos Maybe just the reset to factory settings did the trick? Hard to say I guess…


        Race S
        Ambit3 Vertical

        H 1 Reply Last reply Reply Quote 0
        • H Offline
          halajos Bronze Member @VoiGAS
          last edited by

          @VoiGAS no, I did a hard reset before the downgrade. Didn’t help.

          1 Reply Last reply Reply Quote 1
          • H Offline
            halajos Bronze Member @halajos
            last edited by

            @halajos said in And Suunto does it again: mid-activity crash on Suunto Race:

            @VoiGAS in my experience the crashes with 2.44.52 are random, during or outside of activity doesn’t matter. No crash since 2 days with 2.44.46

            Update: my watch started crashing recently also with sw. version 2.44.46. Time to send it in for service 😕

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            • Liad BelaL Offline
              Liad Bela
              last edited by

              Hi,

              SUUNTO RACE S user here, w/ 2.44.52 firmware version.

              I’ve bought the watch this Sept 2025, and since it has crashed multiple times (re-boot with suunto logo and then home screen), mostly on map navigation, but not only.

              Today I went on a trail run and it was practically non-usable, had crashed multiple times every time I had set up route navigation (both as an activity and as naviagtion-only).

              Any resolutions here in the crowd for the issue? Is there a comment from SUUNTO’s side about the issue?

              Thanks!

              2 CarmakC 2 Replies Last reply Reply Quote 0
              • 2 Online
                2b2bff @Liad Bela
                last edited by 2b2bff

                @Liad-Bela I think you should reach out for Suunto support. Possibly you have a defective watch…

                Suunto Race S

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                • CarmakC Offline
                  Carmak @Liad Bela
                  last edited by

                  @Liad-Bela I have the same issue, since June 25. I contacted Suunto support. After a few weeks of discussion they asked me to send logs and told me the issue would be solved with the last update. The update didn’t change anything, I can’t use the navigation screen, the watch crashes within 30 mins of activity, sometimes less. I kept Suunto support aware of the situation and got excuses but no solution (they did say that the problem was being investigated).

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                  • OutdoorManO Offline
                    OutdoorMan Bronze Member
                    last edited by

                    Race S, yesterday watch froze after I tried to resume the activity. Restart helped, but it never happened until now.

                    1 Reply Last reply Reply Quote 1
                    • Olaf GottschalkO Offline
                      Olaf Gottschalk Bronze Member
                      last edited by

                      Today, my Race crashed again mid activity… 😢
                      This seems to be an unsolvable task for Suunto developers…

                      Working in programming myself, this is so devastating to me. The current generation of developers has either “lost it” or gets pushed by management to skip proper coding techniques and tests.

                      The bare minimum I expect is that they read the logs and find the problem and fix it.

                      H 1 Reply Last reply Reply Quote 0
                      • H Offline
                        halajos Bronze Member @Olaf Gottschalk
                        last edited by

                        @Olaf-Gottschalk might you have a hardware fault? My Race v1 is on its way to the service center. It crashed randomly in and out of exercise, showing error codes in the debug menu.

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