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    Intermittent HR band disconnects

    Scheduled Pinned Locked Moved Suunto Vertical
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    • S Offline
      Stavrogin @jakubdr
      last edited by

      @jakubdr Same here with Race S. I know I have posted it everywhere, but yep. What you are experiencing is real.

      Suunto Vertical, Vertical 2, Race, Race 2, Race S and Run. Rocking the Vertical 2 at the moment.

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      • J Offline
        jakubdr Bronze Member
        last edited by

        Here with an update. After couple of days the number of disconnects lowered to 3-5 per hour. The disconnects started always after around 20 minutes into the run. Today I tested Coros Arm Band and no disconnects at all, so at least in my case it seems to be related only to SV and Verity Sense.

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        • A Offline
          alessandro.venezia
          last edited by

          New firmware 2.44.52, sadly, same “old” problems. The HR band continues to disconnect intermittently 😢

          Brad_OlwinB 1 Reply Last reply Reply Quote 0
          • Brad_OlwinB Offline
            Brad_Olwin Moderator @alessandro.venezia
            last edited by

            @alessandro.venezia Which HR belt?

            Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing/Race2Ti

            M A 2 Replies Last reply Reply Quote 0
            • M Offline
              maszop Bronze Member @Brad_Olwin
              last edited by

              I don’t think I’ve ever had a disconnection. Could it be the battery or a worn out belt?

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              • A Offline
                alessandro.venezia @Brad_Olwin
                last edited by

                @Brad_Olwin suunto smart, i’ve tryed new battery and new belt… i had problems since firmare 2.44, with my wife’s race s with 2.43 firmware works flawlessly

                JaakkoKJ 2 Replies Last reply Reply Quote 0
                • JaakkoKJ Offline
                  JaakkoK @alessandro.venezia
                  last edited by

                  @alessandro.venezia Did you find a solution? I’m having exactly this problem of irregular connection with the watch with my belt which I bought about 3 months ago. The problem only started a few weeks ago.

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                  • JaakkoKJ Offline
                    JaakkoK @alessandro.venezia
                    last edited by

                    @alessandro.venezia Did you find a solution to this? I’ve had this exact problem now for a couple of weeks with a pretty new heart rate bel (Suunto Smart)

                    M 1 Reply Last reply Reply Quote 0
                    • M Offline
                      MarkusG Bronze Member @JaakkoK
                      last edited by

                      @JaakkoK I’ve the same issue on my Race. Today it drove me crazy, pretty much every 10-20s it disconnected and reconnected again. This time it was a Polar OH1 but it also happened to my chest-belt with a lower frequency though.
                      I already replaced battery in my chest-belt 2 times since the infamous Q2-firmware release. The battery-drain of the belt is insane high since then. The Polar OH1 was charged to 100% before the run.
                      There is something fundamentally wrong with the BLE handling. Yesterday I turned on the OH1 while sitting at the desk, the Suunto Race immediately connected to the OH1 although it was sitting in watchface (a beep on the watch, OH1 was no longer reachable from device I wanted to use it with).

                      I really hope for the next firmware release…

                      SquirrelS 1 Reply Last reply Reply Quote 1
                      • SquirrelS Offline
                        Squirrel Bronze Member @MarkusG
                        last edited by

                        @MarkusG said in Intermittent HR band disconnects:

                        There is something fundamentally wrong with the BLE handling. Yesterday I turned on the OH1 while sitting at the desk, the Suunto Race immediately connected to the OH1 although it was sitting in watchface

                        There is and Suunto knows about it. If and when they fix it, remains to be seen.
                        Have you tried restarting the watch to see if it still connects to the sensor outside of sport activity?

                        M 1 Reply Last reply Reply Quote 0
                        • M Offline
                          MarkusG Bronze Member @Squirrel
                          last edited by

                          Have you tried restarting the watch to see if it still connects to the sensor outside of sport activity?

                          Yes, that helped. I was able to continue working with the BLE stack on the embedded device I currently work on 😉
                          Before restart the Race was always “stealing” the connection.
                          And I like using the Polar OH1 as a test-device, so the good thing was that it showed me that there is still something left running in the Race that tries to reach a sensor. I had a run with the very same sensor a few hours before.

                          herlasH 1 Reply Last reply Reply Quote 1
                          • herlasH Offline
                            herlas Silver Members @MarkusG
                            last edited by herlas

                            @MarkusG in the next firmware update, sensor pairing will receive same major overhaul and hopefully that will get also fix issues seen with previous updates as well 😉

                            SRS Ti
                            SRun (primarily road runner so testing SRun is a must ;))
                            A3P (drill mode for pool swimming 🤦🤷)
                            Galaxy Z Flip 3 / Galaxy S24+

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