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    Intermittent HR band disconnects

    Scheduled Pinned Locked Moved Suunto Vertical
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    • M Offline
      MarkusG Bronze Member @JaakkoK
      last edited by

      @JaakkoK I’ve the same issue on my Race. Today it drove me crazy, pretty much every 10-20s it disconnected and reconnected again. This time it was a Polar OH1 but it also happened to my chest-belt with a lower frequency though.
      I already replaced battery in my chest-belt 2 times since the infamous Q2-firmware release. The battery-drain of the belt is insane high since then. The Polar OH1 was charged to 100% before the run.
      There is something fundamentally wrong with the BLE handling. Yesterday I turned on the OH1 while sitting at the desk, the Suunto Race immediately connected to the OH1 although it was sitting in watchface (a beep on the watch, OH1 was no longer reachable from device I wanted to use it with).

      I really hope for the next firmware release…

      SquirrelS 1 Reply Last reply Reply Quote 1
      • SquirrelS Offline
        Squirrel Silver Members @MarkusG
        last edited by

        @MarkusG said in Intermittent HR band disconnects:

        There is something fundamentally wrong with the BLE handling. Yesterday I turned on the OH1 while sitting at the desk, the Suunto Race immediately connected to the OH1 although it was sitting in watchface

        There is and Suunto knows about it. If and when they fix it, remains to be seen.
        Have you tried restarting the watch to see if it still connects to the sensor outside of sport activity?

        M 1 Reply Last reply Reply Quote 0
        • M Offline
          MarkusG Bronze Member @Squirrel
          last edited by

          Have you tried restarting the watch to see if it still connects to the sensor outside of sport activity?

          Yes, that helped. I was able to continue working with the BLE stack on the embedded device I currently work on 😉
          Before restart the Race was always “stealing” the connection.
          And I like using the Polar OH1 as a test-device, so the good thing was that it showed me that there is still something left running in the Race that tries to reach a sensor. I had a run with the very same sensor a few hours before.

          herlasH 1 Reply Last reply Reply Quote 1
          • herlasH Offline
            herlas Silver Members @MarkusG
            last edited by herlas

            @MarkusG in the next firmware update, sensor pairing will receive same major overhaul and hopefully that will get also fix issues seen with previous updates as well 😉

            SRS Ti
            SRun (primarily road runner so testing SRun is a must ;))
            A3P (drill mode for pool swimming 🤦🤷)
            Galaxy Z Flip 3 / Galaxy S24+

            JaakkoKJ 1 Reply Last reply Reply Quote 2
            • JaakkoKJ Offline
              JaakkoK @herlas
              last edited by

              @MarkusG Ok, so getting another belt (other brand) won’t solve the issue then? It seems like I’ll have to settle with wrist HR until Suunto fixes this. Disappointing.

              1 Reply Last reply Reply Quote 1
              • SuperFlo75S Offline
                SuperFlo75 Silver Members Bronze Member
                last edited by

                I have this issue you described with my SV1… it appeared after the last firmware update. I used two belts, one was really new, both belts the same crazy behavior. In my opinion, it’s the watch firmware.

                Suunto Vertical Titanium Forest/Dark Ruby/UTMB/Courtney_Edition
                Suunto Wing
                Suunto 9 Peak Pro Titanium (owns my wife now)
                Suunto Spartan Ultra
                SA iOS 3.6.1 (21050)
                Instagram @superflo75

                JaakkoKJ 1 Reply Last reply Reply Quote 0
                • JaakkoKJ Offline
                  JaakkoK @SuperFlo75
                  last edited by

                  Update: Seems like the connection problems were not fixed with the recent update. Probably the best bet is to send my HR belt to Suunto for replacement.

                  S althaea35A 2 Replies Last reply Reply Quote 2
                  • S Offline
                    Stavrogin @JaakkoK
                    last edited by

                    @JaakkoK I had so many issues with HRMs on the last firmware. Today’s run was flawless with the new firmware. I was not using a Suunto HRM though. I was using a Garmin HRM Pro + which was a boatload of trouble before. I also used the SV1 today. It might be the HRM.

                    Suunto Vertical, Vertical 2, Race, Race 2, Race S and Run. Rocking the Vertical 1 at the moment.

                    1 Reply Last reply Reply Quote 0
                    • althaea35A Offline
                      althaea35 Bronze Member @JaakkoK
                      last edited by

                      @JaakkoK same.

                      My polar H10 connects ok and stays connected. My Suunto sensor connects then the connection ‘flaps’.

                      This was a replacement (last 12 months) for an older Suunto sensor. I was hoping this update would fix this, but it does seem to point to the sensor being faulty.

                      Maybe a bad batch?

                      Suunto M5, Quest, Trackpod, A2S, SSU, S9B, S9P, Race
                      Garmin 305, 60, 405, Fenix 2, 945, 955
                      Polar M430, Vantage V

                      1 Reply Last reply Reply Quote 0
                      • SuperFlo75S Offline
                        SuperFlo75 Silver Members Bronze Member
                        last edited by

                        This problem with Suunto HR Belt is still there, it’s not fixed… annoying 😢

                        Suunto Vertical Titanium Forest/Dark Ruby/UTMB/Courtney_Edition
                        Suunto Wing
                        Suunto 9 Peak Pro Titanium (owns my wife now)
                        Suunto Spartan Ultra
                        SA iOS 3.6.1 (21050)
                        Instagram @superflo75

                        Tami999T 1 Reply Last reply Reply Quote 1
                        • Tami999T Offline
                          Tami999 Silver Members @SuperFlo75
                          last edited by

                          @SuperFlo75 Minę after update finally works SO FAR. Fingers crossed.

                          1 Reply Last reply Reply Quote 0
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