Software Update 2.44.52 (2025 Q3 - HOTFIX)

Wilson75

This is the third time I’ve noticed this issue my Vertical 1 isn’t charging.

Whenever connect my watch to the charger, the screen just shows “downloading map.” assume it’s properly connected to the charger. Not sure if this is related to the recent update. Has anyone else experienced something similar?

maszop

@Wilson75 I noticed this too.
Not only is the cable itself very flimsy and requires constant checking to see if it’s actually charging, but now there’s another level of crap going on – the software suggests charging, but it doesn’t.

Wilson75

Thanks for confirming. I hope it will be fixed because this is very big problem.

To illustrate my issue
I can see charging icone :

Few minutes later still charging … still at 11%

SirMcKey

@Wilson75
Dear Wilson75,
I had the same problem until I cleaned the Contacts of the V1 and the (very cheap designed) charging cradle. All contacts seem to be pretty clean, the watch showed the same as yours, but no juice from the cradle. After using warm water with some liquid soap the problem was gone. Since then the watch and cradle behave well as they should. Maybe it helps, good luck!
K.

maszop

@Wilson75 I sometimes have the same problem, sometimes even worse, because the entire dedicated loading screen is displayed, but the percentages do not change - that is, despite the screen clearly suggesting charging.

@SirMcKey Thanks for suggesting that.

Wilson75

@SirMcKey thanks I will try it out

@maszop same for me with the dedicated charging screen. I will cleaning up+ soft reset of the watch

Antoine

@Wilson75 said in Software Update 2.44.52 (2025 Q3 - HOTFIX):

Thanks for confirming. I hope it will be fixed because this is very big problem.

To illustrate my issue
I can see charging icone :

Few minutes later still charging … still at 11%

@Wilson75 said in Software Update 2.44.52 (2025 Q3 - HOTFIX):

Thanks for confirming. I hope it will be fixed because this is very big problem.

To illustrate my issue
I can see charging icone :

Few minutes later still charging … still at 11%

@Wilson75 said in Software Update 2.44.52 (2025 Q3 - HOTFIX):

Thanks for confirming. I hope it will be fixed because this is very big problem.

To illustrate my issue
I can see charging icone :

Few minutes later still charging … still at 11%

I have had this issue too few days ago with last firmware.

Stefan Kersting

@Antoine can confirm that I have experienced something similar

Elipsus

Yesterday I had the displeasure of seeing that my HR sensor stopped working since a few hours, I thought this bug was fixed 1 year ago ?
A watch reboot fixed my issue, but it’s one of those time where I’m really, really disappointed…

safari

@Antoine
I experienced the same thing yesterday, and it was very strange.
I put my watch on charge at 8%. It was charging fine. Then it stopped at 91%.
I waited an hour, took it out, and put it back on charge, and it immediately hit 92%. Then, when it stayed at 92%, I took it out again, and this time it stayed at 99%.
I wore it like this on my wrist now.