Suunto app Forum Suunto Community Forum
    • Recent
    • Tags
    • Popular
    • Users
    • Groups
    • Register
    • Login

    Suunto 9 Peak Pro no watch faces on watch and in app

    Scheduled Pinned Locked Moved Suunto 9 Peak Pro
    43 Posts 18 Posters 981 Views 12 Watching
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • Antanas VA Offline
      Antanas V
      last edited by

      Same on Suunto Race S, no watch faces on watch and in app, iOS

      1 Reply Last reply Reply Quote 0
      • pavel.samokhaP Offline
        pavel.samokha
        last edited by

        I need screenshots of the issue in mobile app, your used operating system and app versions, email or name of the account you use in Suunto App to DM

        Opinions expressed are solely my own and do not express the views or opinions of my employer

        Antanas VA 1 Reply Last reply Reply Quote 0
        • Antanas VA Offline
          Antanas V @pavel.samokha
          last edited by Antanas V

          @pavel.samokha My iOS 15.8.5, Suunto App Version 2.39.1 (16998), email: <redacted>, Username: kosmarikas. Watch: Suunto Race S, Software version 2.48.16. Here some screenshots:IMG_8062.PNG IMG_8061.PNG

          D 1 Reply Last reply Reply Quote 1
          • D Offline
            duffman19 @Antanas V
            last edited by

            @Antanas-V I’m running the same iOS and SA version as you. I’m guessing that’s the issue.

            Vertical Ti / S9PP Ti / S9P Ti

            Antanas VA 1 Reply Last reply Reply Quote 0
            • Antanas VA Offline
              Antanas V @duffman19
              last edited by

              @duffman19 I guess too, but don`t want to change my iPhone SE 1gen for that!

              D 1 Reply Last reply Reply Quote 1
              • D Offline
                duffman19 @Antanas V
                last edited by

                @Antanas-V I thought I was the only one still using that phone! Hopefully it’s a backend issue with SuuntoPlus (maybe related to upcoming watch firmware or SA updates) and it will get resolved soon.

                I don’t mind the stock 9PP watch face, but I much prefer having an analog one. In fact, I’ve gone back to wearing an original 9P while this gets sorted since all of the faces are built-in to the software.

                Vertical Ti / S9PP Ti / S9P Ti

                1 Reply Last reply Reply Quote 0
                • pilleusP Offline
                  pilleus
                  last edited by pilleus

                  Today I switched back from the Vertical to the 9PP. The question wasn’t whether the watch faces would be deleted and reset to the default watch face, but whether it would happen on the first or second sync with the app. Surprise, it was the second one! 😫

                  21568.png 21569.png

                  https://www.instagram.com/moves.are.life/
                  Suunto Vertical Black Lime
                  Suunto 9 Peak Pro Black
                  Suunto Spartan Ultra Stealth Titanium

                  1 Reply Last reply Reply Quote 0
                  • pilleusP Offline
                    pilleus
                    last edited by pilleus

                    The 9PP resetted over night to the standard watch face without beeing connected to SA.

                    The Vertical with the first sync this morning.

                    😡

                    21615.jpg

                    https://www.instagram.com/moves.are.life/
                    Suunto Vertical Black Lime
                    Suunto 9 Peak Pro Black
                    Suunto Spartan Ultra Stealth Titanium

                    cosme.costaC 1 Reply Last reply Reply Quote 0
                    • cosme.costaC Online
                      cosme.costa @pilleus
                      last edited by

                      @pilleus This is strange, I do not have any issue with watch faces and my SVTS, I’m using last SA beta and las firmware in the watch. I just have synced the watch and everything went as expected. My current watchface is the Race 2 one.

                      pilleusP 1 Reply Last reply Reply Quote 0
                      • pilleusP Offline
                        pilleus @cosme.costa
                        last edited by

                        @cosme.costa

                        I use this one on both watches. Since a long time. Never before the first crash on Suunto’s Plus side any issues. Since that moment again and again the reset to the standard watch face and no other watch faces on the watches. After some syncs the watch faces will be back, but all configuration is löst.

                        I resetted both watches to factory settings, no luck.

                        21623.png

                        https://www.instagram.com/moves.are.life/
                        Suunto Vertical Black Lime
                        Suunto 9 Peak Pro Black
                        Suunto Spartan Ultra Stealth Titanium

                        1 Reply Last reply Reply Quote 0
                        • First post
                          Last post

                        Suunto Terms | Privacy Policy