Suunto Race – Routes and maps randomly disappearing / loss of trust
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Hello,
I’ve been using a Suunto Race for about 1.5 years. For the past few months, especially since the second-to-last update, I’ve noticed heavy battery drain and various activity bugs.
The most annoying issue is that all saved routes sometimes disappear from the watch without any reason. They are still visible in the Suunto app, but completely gone from the watch. This has already happened several times right before an activity, forcing me to wait for all routes to resync.
I’ve tried everything recommended by Suunto: restart, latest firmware update, and even a full factory reset. Battery life seems slightly better, but the route/navigation bug remains (all routes and POIs are deleted at once).
This is really problematic when going out without a phone. Everything looks fine during the activity, but when I return, maps and navigation data are suddenly gone, which is quite concerning from a safety and reliability standpoint.
I occasionally still use my old Suunto Ambit3 Sapphire, which I also connect to the app (since two watches can’t be connected at the same time). I’m wondering if this could be part of the issue.
Because of all this, I don’t trust the Suunto Race as much as I trusted my old Ambit.
Has anyone experienced similar behavior?