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    SuuntoPlus Guides are not syncing

    Scheduled Pinned Locked Moved Suunto Race S
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    • suzzloS Offline
      suzzlo Moderator @2b2bff
      last edited by suzzlo

      @2b2bff Can you delete the the ones coming from Suunto Plan?
      In my experience, other providers like TrainAsOne, Intervals.icu… automatically delete the old Guides in the watch. Unfortunately, Suunto App, does not delete old ones, so they accumulate there until no “more space” (or no more guides allowed) in the watch

      BR
      Ion

      Suunto: Race, S9Peak, Spartan Sport Wrist
      Garmin: FR745, Edge 530
      SA topics:

      • Guides - https://forum.suunto.com/tags/guides
      2 1 Reply Last reply Reply Quote 0
      • 2 Offline
        2b2bff Silver Members @suzzlo
        last edited by

        @suzzlo sorry for the misunderstanding, but there are not Suunto “My Plan” Guides this time.
        And AFAIK you cannot delete anything from the watch, only via the Suunto App. In the Suunto App all SuuntoPlus Guides are listed as “not on watch”. So, I cannot delete anything…

        Suunto Race S
        Garmin Epix Pro

        1 Reply Last reply Reply Quote 2
        • M Offline
          mando Bronze Member @2b2bff
          last edited by

          @2b2bff I have a problem too today syncing activities and workouts with trainasone … suggest to report it in the app as its an SSL certificate that’s expired. I doubt that a reset will help. I sent them this error message that I got on the connection settings…

          Activities
          554 (certificate_expired) PKIX path validation failed: java.security.cert.CertPathValidatorException: validity check failed (SuuntoCommsService:439)
          Workouts (sent)
          1/0 (certificate_expired) PKIX path validation failed: java.security.

          2 1 Reply Last reply Reply Quote 1
          • 2 Offline
            2b2bff Silver Members @mando
            last edited by

            @mando the workouts are already in the Suunto App, just not on the watch…

            Suunto Race S
            Garmin Epix Pro

            M 1 Reply Last reply Reply Quote 0
            • M Offline
              mando Bronze Member @2b2bff
              last edited by

              @2b2bff oh I see - different problem!
              My issue was fixed yesterday and everyhtign sunching both ways again.

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              • 2 Offline
                2b2bff Silver Members
                last edited by

                Ok, after the Q4 2025 update, the Guides did sync again. I hoped for this… 🙂

                Suunto Race S
                Garmin Epix Pro

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                • 2 Offline
                  2b2bff Silver Members
                  last edited by 2b2bff

                  Spoke too soon. Now I have the same problem again for a couple of days…

                  5e7e21e8-f4ac-4521-b7fe-6f9fc987fadf-image.png

                  The Guides on the watch are all older (numbers are smaller):

                  IMG_6598.jpeg

                  I tried to reinstall the App, 12s reset the watch. Once it actually did work, with a couple of 12s resets and pulling within the app to resync.

                  I think it started to fail as I had turned off the watch for half a day or so. Maybe it is just angry…

                  Suunto Race S
                  Garmin Epix Pro

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                  • E Offline
                    eliventures
                    last edited by

                    Did you find a solution? I am having the same issue: my TrainingPeaks workouts show in the app as “not on watch” and they don’t sync even triggering the watch sync multiple times. It worked fine last year. Now it only does so on seemingly random occasions… 😞

                    Brad_OlwinB 2 2 Replies Last reply Reply Quote 0
                    • Brad_OlwinB Offline
                      Brad_Olwin Moderator @eliventures
                      last edited by

                      @eliventures I just checked and my TP workouts are syncing to my RaceS. Can you try to sync a Suunto Interval workout? If that works and TP still does not sync, try removing and then re-adding TP as a partner in the Suunto app.

                      Vector/T6c/Vertical 2 Ti

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                      • 2 Offline
                        2b2bff Silver Members @eliventures
                        last edited by

                        @eliventures said in SuuntoPlus Guides are not syncing:

                        Did you find a solution?

                        Nope, but I mailed with Suunto support and got this answer:

                        Regarding the situation you described, we have received a response from our technical team: this is a known issue, and we have conducted an in-depth analysis recently. We are currently actively developing a fix and expect to resolve this issue in the first quarter update, ensuring that you can properly synchronize and update your training plan.

                        So, I hope for the best…

                        @brad_olwin it doesn’t sync anything. Even other SuuntoPlus apps that I want to install like “Hill Repeats” do not show up on the watch…
                        Suunto App says no Sports App and even no watch faces are on the Watch, but I have a few Sports apps and use Vertical Week as my watch face…

                        Suunto Race S
                        Garmin Epix Pro

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