Training Guides not in watch
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Hi everyone,
I’m experiencing an issue with my Suunto Race Titanium and I’m wondering if anyone else has seen the same behavior.My setup
Watch: Suunto Race Titanium
Firmware: 2.53.42
iPhone
Runna connected to Suunto
The issue
Runna successfully syncs my workouts to the Suunto app, and I can see them under My SuuntoPlus Guides.
However, every guide (not just the Runna workouts) displays “Not synced to watch” and never transfers to the watch.What works
Routes sync successfully.
Activities sync successfully.
Normal watch synchronization appears to work without any issues.
The problem seems to affect SuuntoPlus Guides only.Troubleshooting already completed
Restarted the watch.
Restarted the iPhone.
Turned Bluetooth off/on.
Removed old guides.
Disconnected and reconnected Runna.
Re-paired the watch with the Suunto app.
Confirmed the watch is running firmware 2.53.42.
None of these steps resolved the issue.Has anyone experienced the same problem where all SuuntoPlus Guides remain “Not synced to watch”, even though everything else syncs correctly?
If so, did you find a solution, or has Suunto acknowledged this as a known issue?
Thanks in advance for any suggestions.
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I isazi moved this topic from Suunto app and other software services on
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@winelouk same for me with Suunto Race 1, but with Android app.
Already reported in https://forum.suunto.com/post/194359, but maybe worth opening a new thread, so I’m replying here
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A couple of moths have passed, android app have been updated, but still I’m not able to sync any Suuntoplus guide (created with Suunto App, not from with external services) to the watch.
Tried soft reset and pair and unpair watch to app, but nothing. I haven’t tried hard reset because I don’t want to set up the watch again from scratch (I hope one day a “backup” on the Suunto App Will be possibile, but this is a different topic).It’s a pity this function is broken (not the thing I would use most, but sometimes would be nice to use)…
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@SergioB I think if it was really broke, we would have a lot more people complaining here.
Which version is your watch and app? -
@Egika
Suunto App (Android) 6.13.8
Suunto Race 2.53.42 -
@winelouk Am I understanding this correctly? I can’t open a training session actually created on the watch during an activity.
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