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    Suunto Software Update Q2 Hotfix 2.56.28 Race 2 and Vertical 2

    Scheduled Pinned Locked Moved Watches
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    • 9 Offline
      9ppuser
      last edited by

      Thanks for the update, but I have a quick question for everyone.

      I can’t load any new maps on race 2 latest update — the watch says “Failed to connect to the wireless network.” I’ve never had this problem before; it’s always worked perfectly. The network is set up successfully in the app.

      I’ve tried the following: removing the watch and reconnecting it, removing the network and reconnecting it, a soft reset, and even downgrading to the previous version .18. Nothing has worked. Any tips, or is this a known issue right now?

      EgikaE 1 Reply Last reply Reply Quote 0
      • UjcoCZU Online
        UjcoCZ
        last edited by

        Vertical2, after last update no possibility to download or delete maps … 🫣🫣🫣 restart watch or change WiFi did not solve the problem

        Vertical 2 Ti
        Hammerhead Karoo 3
        4iiii Precision 3+

        Elementum Terra N

        1 Reply Last reply Reply Quote 1
        • EgikaE Online
          Egika Platinum Member @9ppuser
          last edited by

          @9ppuser this has most likely nothing to do with the update (even more so as it occurs also with previous version).
          I would look somewhere in the network setup…
          You can also use your phone hotspot to check if the watch can connect to a Wifi

          t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Titanium, S9PP Titanium, Vertical All Black, Race Titanium Charcoal, Race S Titanium Courtney, Run Lime, Race 2, Vertical 2 Titanium

          9 UjcoCZU 2 Replies Last reply Reply Quote 1
          • 9 Offline
            9ppuser @Egika
            last edited by

            @Egika Thanks for your message. I thought it might be related to the update. I tried connecting via hotspot, but it didn’t work. The watch can’t connect, even though the app shows it’s connected. I’ll try resetting the watch; maybe that will fix the problem 😉

            1 Reply Last reply Reply Quote 0
            • UjcoCZU Online
              UjcoCZ @Egika
              last edited by

              @Egika It’s definitely related to the update—I haven’t made any changes to the Wi-Fi or router settings, and both the V2 and R2 watches are showing the exact same error!

              Vertical 2 Ti
              Hammerhead Karoo 3
              4iiii Precision 3+

              Elementum Terra N

              HonzaSH 1 Reply Last reply Reply Quote 0
              • HonzaSH Offline
                HonzaS @UjcoCZ
                last edited by

                @UjcoCZ Just tried deleting Sardinia map and my watch is asking to connect to WiFi for downloading map. Why, if I want to just delete the map??? Nothing changed after enabling WiFi on watch. So tried to delete WiFi from my watch and enter it again. Nothing helped. I got message that watch can´t connect to WiFi.

                Suunto Vertical 2 titanium

                J 1 Reply Last reply Reply Quote 0
                • G Online
                  GomJabbar
                  last edited by

                  Same problem here.
                  Map download was fine before the update. Systemic error message “Failed to connect to wireless network” since the update.
                  The update is the only change in my setup. It is definitively related…
                  Is a fix already in motion ?
                  Thxs

                  1 Reply Last reply Reply Quote 0
                  • J Away
                    johann.fuehrer Silver Members @HonzaS
                    last edited by

                    @HonzaS @egika There is a own thread for this now, this seems to affect a lot of people and I opened a ticket. It was working for me also until the FW update, I tried a lot of things including an open AP, no connection possible from watch anymore.

                    https://forum.suunto.com/topic/15796/watch-not-connecting-to-wifi-for-map-download/12

                    Please also open a ticket at Suunto support.

                    "Trail running is the answer. Who cares what the question is …"

                    1 Reply Last reply Reply Quote 1
                    • OutdoorManO Offline
                      OutdoorMan Silver Members
                      last edited by

                      Count me in. Currently in Croatia and trying to download a map, cannot connect to wireless network even though I have added the network successfully. Might not be related to the update but was never an issue before the update.

                      1 Reply Last reply Reply Quote 0
                      • EgikaE Online
                        Egika Platinum Member
                        last edited by

                        wifi connection is not related to this FW, it also happens with other versions. I have opened a ticket with Suunto for this one.

                        t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Titanium, S9PP Titanium, Vertical All Black, Race Titanium Charcoal, Race S Titanium Courtney, Run Lime, Race 2, Vertical 2 Titanium

                        1 Reply Last reply Reply Quote 2

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