Suunto Software Update Q2 Hotfix 2.56.28 Race 2 and Vertical 2

[Tami999]

@HonzaS said:

Does anyone feel like the battery is draining slower after the update? Maybe it’s just a different algorithm for battery status, but my percentages are definitely decreasing slower.

My battery was 13% and after turning on screen flashlight (Race 2) it jumped to 2% with info that battery is low. After watch reset it jumped back to 13%. I’ve tried to turn flashlight again and it again jumped to 2% so… weird things happens

[stromdiddily]

@Tami999 your estimate running a flashlight will be lower than the estimate when the flashlight is off

[2b2bff]

@stromdiddily said:

your estimate running a flashlight will be lower than the estimate when the flashlight is off

If it was showing remaining time, I’m with you. But battery percentages are not equivalent to time…

[elbee]

@2b2bff said:

@stromdiddily said:

your estimate running a flashlight will be lower than the estimate when the flashlight is off

If it was showing remaining time, I’m with you. But battery percentages are not equivalent to time…

Battery percentages are calculated, based on the voltage the battery can deliver. If the flashlight is on, voltage will drop. If the flashlight is turned off again, voltage will rise. Hence the jump in percentage.

(Based on observations of my camper battery. If the refrigerator turns on, the voltage drops. If the fridge turns of again, voltage increases)

[Dušan Ković]

I got crash/restart today in the middle of activity. I was climbing and watch was in my pocket, so I didn’t see that it restarted. I noticed it when I took it out of the pocket to stop the exercise, I am missing about 1h of activity. It crashed after about 3h.

[HonzaS]

I got restart now during walking activity and again it was triggered by incoming call. So it’s not repaired.

[sky-runner]

@HonzaS The same here today - a crash during activity triggered by an incoming phone call.

[isazi]

@sky-runner logs?

[mich heller]

and same old story for me - crash during race after ~20km. simple trail run with route navigation. every single f**** time!

[Dušan Ković]

I got restarts last two times immediately after taking watch from charger.

[sky-runner]

@isazi I have uploaded logs last night using the Suunto app feedback feature.

[isazi]

@sky-runner if you send me a message with the email of you Suunto App account I can add them to a bug report, logs without a bug report are never looked at. There is already a report for this issue, apparently in some cases it is already fixed by the Q2 hotfix, and I see resolution of the original issue is assigned to next release.

[tomahawk5000]

@isazi hi may I count that this winter my vertical 2 will count properly all slopes for alpine skiing (same issue for snowboard and race 2). Last winter first one was empty see below

tested many times all the time same issue

[isazi]

@tomahawk5000 I do not remember this issue, and I am not sure if it has been fixed or not in the new firmware

[tomahawk5000]

@isazi happy to provide you all needed details just let me know.
I have reported this to Suunto directly in Feb but they haven’t fixed it

[isazi]

@tomahawk5000 yes send me all the information and I’ll fill in a bug report

[sky-runner]

@isazi said:

@sky-runner if you send me a message with the email of you Suunto App account I can add them to a bug report

Thank you for filing the report!

[tomahawk5000]

@isazi said:

@tomahawk5000 yes send me all the information and I’ll fill in a bug report

Done
Message sent

[isazi]

@sky-runner I reported and started a discussion in the field-testing chat

[sky-runner]

@isazi said:

@sky-runner I reported and started a discussion in the field-testing chat

By the way, the following steps almost 100% guarantee a crash:

1. Start an activity with navigation and S+ guide
2. Go to control panel and change S+ guide without stopping or pausing the activity
3. Exit control back back to the activity

I don’t know if this is specific issue or something that triggers a deeper issue, but I have just reproduced this crash for the 3rd time. I suspect this triggers a race condition deep in the software stack, it may be a symptom of a deeper issue. In fact this time the watch didn’t restart but remained completely black until I forced a restart with 12-sec push on the upper button. Previous times when I tried this it restarted.