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    Suunto Vertical 1 – Backlight stays on continuously

    Scheduled Pinned Locked Moved Suunto Vertical
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    • Dimitrios KanellopoulosD Online
      Dimitrios Kanellopoulos Community Manager
      last edited by

      I am interested in this had a friend of mine having the same issue and could not solve it.

      What do others report ?

      Community Manager / Admin @Suunto

      Creator of quantified-self.io — a next gen training dashboard with MCP access, cross-service activity and route sync

      thanasisT helgonet12H D 3 Replies Last reply Reply Quote 0
      • thanasisT Offline
        thanasis Bronze Member @Dimitrios Kanellopoulos
        last edited by

        @Dimitrios-Kanellopoulos I had the same. But after turning the watch off and on it was fixed

        1 Reply Last reply Reply Quote 0
        • J Offline
          JuanPh Bronze Member
          last edited by

          It happens to me some time to time but a restart fix it until now

          1 Reply Last reply Reply Quote 0
          • helgonet12H Offline
            helgonet12 @Dimitrios Kanellopoulos
            last edited by

            @Dimitrios-Kanellopoulos I have the opposite. The backlight does not turn on when doing a rise to wake

            1 Reply Last reply Reply Quote 0
            • martintrailM Offline
              martintrail Silver Members
              last edited by martintrail

              I had a problem where the display wouldn’t light up only during activity. Pausing it, navigating through the menu, and then resuming always helped. Black magic - so now debug it 😄

              Suunto Vertical Ti Solar

              1 Reply Last reply Reply Quote 0
              • VoiGASV Offline
                VoiGAS Gold Members
                last edited by

                Had it - but was gone after turning backlight completely off and on again…


                Race S
                Vertical Titanium Solar
                Ambit3 Vertical
                Eon Core

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                • M Offline
                  MKPotts Bronze Member
                  last edited by

                  It happens sometimes on my 9 Peak Pro. In my case, going into settings to turn on the standby light toggle and then turning it off again resets things and the light then goes off. But sounds like that’s not working with the Vertical in this case.

                  1 Reply Last reply Reply Quote 0
                  • D Offline
                    duffman19 @Dimitrios Kanellopoulos
                    last edited by

                    @Dimitrios-Kanellopoulos This is an issue since 2.50.26. I originally described the behavior here - https://forum.suunto.com/topic/14502/backlight-bug-2.50.26

                    Others have also posted about it:
                    https://forum.suunto.com/topic/15767/backlight-raise-to-wake-brightness-resets-to-high-after-entering-and-exiting-the-sport-mode-list

                    https://forum.suunto.com/topic/15611/backlight-still-not-working

                    There are also complaints sprinkled within other topics as well.

                    @adamhert The short story is that backlight behavior is broken and may have something to do with entering the activity menu, but then backing out without actually starting the activity. For most of us, going into the setting menu and toggling “Backlight” on and off again fixes it. A soft reset usually does the trick as well. Seems like you’ve already done this without luck, so your issue must be deeper and have something to do with your specific actions around the sync problem.

                    Vertical Ti / S9PP Ti / S9P Ti

                    1 Reply Last reply Reply Quote 2
                    • sartoricS Offline
                      sartoric Moderator
                      last edited by sartoric

                      I randomly faced this issue with some sport modes
                      now I have a routine of backlight high/low , wrist on/off that’s more of a voodoo practice then a fix 😁

                      SVTS - 2.50.28
                      SSSWHR BARO Amber - 2.8.32
                      Samsung A5 2016 - Android 7.0
                      Samsung A33 2022 - Android 16 - One UI 8.0
                      Suunto App Android 6.11.12 beta
                      Suunto App IOs 3.8.1 (21743) beta on MBP M1 Max

                      1 Reply Last reply Reply Quote 1
                      • cosme.costaC Offline
                        cosme.costa
                        last edited by

                        Have/had de same several times, softreset fixes it in my case.

                        1 Reply Last reply Reply Quote 0
                        • E Offline
                          Elipsus Gold Members
                          last edited by

                          Same on this side with a 9Peak pro, happens roughly every 6 months or so
                          Soft reset did NOT solve the issue, last time (2 weeks ago) I had to hard reset the watch

                          9 Peak Pro Since 2023
                          Maybe a Race 3S soon ?

                          1 Reply Last reply Reply Quote 2
                          • A Offline
                            Adamhert
                            last edited by

                            Thank you for the suggestions. A reset fixed it.

                            1 Reply Last reply Reply Quote 0

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