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    Disappointed Android users

    Scheduled Pinned Locked Moved Suunto app - Questions & Feedback
    feedback
    71 Posts 15 Posters 4.7k Views 15 Watching
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    • O Offline
      oscarlimaromeo
      last edited by

      I want to participate in android Beta… 😔

      Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 1
      • Dimitrios KanellopoulosD Offline
        Dimitrios Kanellopoulos Community Manager @oscarlimaromeo
        last edited by

        @oscarlimaromeo Did you fill in the form in app.suunto.com ?

        Community Manager / Admin @Suunto
        Creator of Quantified-Self.io
        youtube.com/c/dimitrioskanellopoulos
        https://instagram.com/dimitrioskanellopoulos
        https://www.strava.com/athletes/7586105

        O 1 Reply Last reply Reply Quote 0
        • O Offline
          oscarlimaromeo @Dimitrios Kanellopoulos
          last edited by

          @dimitrios-kanellopoulos yes! I’ve just finished the survey about the app or mobile or watch…
          But I want the beta ! 😔

          1 Reply Last reply Reply Quote 3
          • Mff73M Offline
            Mff73
            last edited by

            I receive mail to Suunto Beta test group from Android.
            But I dont find the way to install the app.
            Help. 🙂

            Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
            Suunto Vertical all black
            Wife : S9PP
            SA: Always the latest beta :)
            Android 13, Galaxy S205G

            Alberto YoldiA 1 Reply Last reply Reply Quote 1
            • Alberto YoldiA Offline
              Alberto Yoldi
              last edited by

              Thanks for the gift 😉

              1 Reply Last reply Reply Quote 1
              • Alberto YoldiA Offline
                Alberto Yoldi @Mff73
                last edited by

                @mff73 Following the instructions worked for me:

                You have to do these 3 things:

                1. Check that the email you have sent to us is the same that you login to Google Play. If not, email: beta@suunto.com
                2. Please accept the group invitation first by clicking below on the “Accept this invitation” button
                3. THEN go to https://play.google.com/apps/testing/com.stt.android.suunto to get the beta app automatically via Google Play
                Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 1
                • Dimitrios KanellopoulosD Offline
                  Dimitrios Kanellopoulos Community Manager @Alberto Yoldi
                  last edited by

                  @alberto-yoldi thanks. You were faster.

                  Community Manager / Admin @Suunto
                  Creator of Quantified-Self.io
                  youtube.com/c/dimitrioskanellopoulos
                  https://instagram.com/dimitrioskanellopoulos
                  https://www.strava.com/athletes/7586105

                  1 Reply Last reply Reply Quote 0
                  • Mff73M Offline
                    Mff73
                    last edited by

                    Will try. Yes…

                    Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                    Suunto Vertical all black
                    Wife : S9PP
                    SA: Always the latest beta :)
                    Android 13, Galaxy S205G

                    1 Reply Last reply Reply Quote 0
                    • Dimitrios KanellopoulosD Offline
                      Dimitrios Kanellopoulos Community Manager
                      last edited by

                      Hold your horses with posting guys, I am about to go for a run. I will open the categories for Android chat and bugs etc in eta 2-3h.

                      Welcome

                      Community Manager / Admin @Suunto
                      Creator of Quantified-Self.io
                      youtube.com/c/dimitrioskanellopoulos
                      https://instagram.com/dimitrioskanellopoulos
                      https://www.strava.com/athletes/7586105

                      1 Reply Last reply Reply Quote 1
                      • Mff73M Offline
                        Mff73
                        last edited by

                        @Alberto-Yoldi ,
                        Acceptation for the group is long. Normal?or it should be instant ?

                        Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                        Suunto Vertical all black
                        Wife : S9PP
                        SA: Always the latest beta :)
                        Android 13, Galaxy S205G

                        Alberto YoldiA 1 Reply Last reply Reply Quote 0
                        • K Offline
                          Klunzinger Bronze Member
                          last edited by

                          No mail for me 😭

                          1 Reply Last reply Reply Quote 1
                          • Alberto YoldiA Offline
                            Alberto Yoldi @Mff73
                            last edited by

                            @mff73 It was instant for me. But maybe we can just wait for the forum to be set up by @Dimitrios-Kanellopoulos so we can all have a proper place to talk about this and clarify

                            1 Reply Last reply Reply Quote 0
                            • suzzloS Offline
                              suzzlo Moderator
                              last edited by

                              App installed. 30 min trying to pair watch. Yet trying…
                              The app is exactly the sports-tracker app (remember, spartan watch is no paired yet)

                              Suunto: Race, S9Peak, Spartan Sport Wrist
                              Garmin: FR745, Edge 530
                              SA topics:

                              • Guides - https://forum.suunto.com/tags/guides
                              Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                              • suzzloS Offline
                                suzzlo Moderator
                                last edited by

                                Ahhh, and thanks for joining me the beta!

                                ☺ ☺ ☺

                                Suunto: Race, S9Peak, Spartan Sport Wrist
                                Garmin: FR745, Edge 530
                                SA topics:

                                • Guides - https://forum.suunto.com/tags/guides
                                Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                                • Dimitrios KanellopoulosD Offline
                                  Dimitrios Kanellopoulos Community Manager @suzzlo
                                  last edited by

                                  @suzzlo forget all pairing. From watch and from the phone via Bluetooth and via the app.
                                  Also uninstall movescount.
                                  I will update the faq for Android soon and open the correct channels. Bare with me I have an interval session to complete. 😞

                                  Community Manager / Admin @Suunto
                                  Creator of Quantified-Self.io
                                  youtube.com/c/dimitrioskanellopoulos
                                  https://instagram.com/dimitrioskanellopoulos
                                  https://www.strava.com/athletes/7586105

                                  1 Reply Last reply Reply Quote 0
                                  • Dimitrios KanellopoulosD Offline
                                    Dimitrios Kanellopoulos Community Manager @suzzlo
                                    last edited by

                                    @suzzlo said in Disappointed Android users:

                                    App installed. 30 min trying to pair watch. Yet trying…
                                    The app is exactly the sports-tracker app (remember, spartan watch is no paired yet)

                                    Btw it’s not exactly SportsTracker. However as seen in the faq it’s based on SportsTracker. The suunto app is built on top of that and of course stripped down the parts that do not apply in the suunto scope.

                                    Suunto has acquired SportsTracker so yeah…

                                    Important thing to state perhaps again and again is that in this phase of a very early beta (months to come ahead) we do need your feedback , good or bad, to set us to the correct way to build this app

                                    So feel free to post anything negative or positive.
                                    Feel free to express any concern as all will be heard as I hope we do show this already.

                                    I am no SUUNTO employee and I am here to transfer all the sentiment of users and make things right.

                                    Thanks so much for this.

                                    Community Manager / Admin @Suunto
                                    Creator of Quantified-Self.io
                                    youtube.com/c/dimitrioskanellopoulos
                                    https://instagram.com/dimitrioskanellopoulos
                                    https://www.strava.com/athletes/7586105

                                    1 Reply Last reply Reply Quote 0
                                    • Alberto YoldiA Offline
                                      Alberto Yoldi
                                      last edited by

                                      I have some feedback already, but I wait for the rigth categories to be setup. I also have some training to do and it will not be done by itself 😉

                                      1 Reply Last reply Reply Quote 1
                                      • Dimitrios KanellopoulosD Offline
                                        Dimitrios Kanellopoulos Community Manager
                                        last edited by

                                        @suzzlo @Alberto-Yoldi @Mff73

                                        Bugs and issues here:

                                        https://forum.suunto.com/category/14/android-issues-bugs

                                        For general feedback you can post here but make sure you mention android:

                                        https://forum.suunto.com/category/2/suunto-app-questions-feedback

                                        I wanted also to ask you:

                                        Do you prefer to have an isolated section of feedback for Android or a generic for both platforms ?

                                        Community Manager / Admin @Suunto
                                        Creator of Quantified-Self.io
                                        youtube.com/c/dimitrioskanellopoulos
                                        https://instagram.com/dimitrioskanellopoulos
                                        https://www.strava.com/athletes/7586105

                                        Alberto YoldiA 1 Reply Last reply Reply Quote 0
                                        • suzzloS Offline
                                          suzzlo Moderator
                                          last edited by

                                          I will try again tomorrow and if problem persist, I will create a bug report.
                                          I think in this early stage, we need to isolate Android bug not to get crazy our iOS colleges.

                                          Best regards

                                          Suunto: Race, S9Peak, Spartan Sport Wrist
                                          Garmin: FR745, Edge 530
                                          SA topics:

                                          • Guides - https://forum.suunto.com/tags/guides
                                          1 Reply Last reply Reply Quote 1
                                          • Mff73M Offline
                                            Mff73
                                            last edited by

                                            Hi,
                                            I am in Android test.
                                            Not to much time yesterday to test, just to setup connexion.
                                            Too much things to explore, waou 🙂
                                            Too much different form Movescount app, waou 🙂

                                            As @suzzlo said, i think it is better for bug to use an Android specific path, but maybe for features it is better to discuss in the same area as iOS.
                                            Good luck to moderators to read all this new flow of testers that will rush here, and maybe don’t have read SuuntoApp iOS beginning of story.

                                            Have a good day, and let us test all of that stuff.

                                            Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                            Suunto Vertical all black
                                            Wife : S9PP
                                            SA: Always the latest beta :)
                                            Android 13, Galaxy S205G

                                            1 Reply Last reply Reply Quote 1
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