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    Disappointed Android users

    Scheduled Pinned Locked Moved Suunto app - Questions & Feedback
    feedback
    71 Posts 15 Posters 4.7k Views 15 Watching
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    • Dimitrios KanellopoulosD Offline
      Dimitrios Kanellopoulos Community Manager @oscarlimaromeo
      last edited by

      @oscarlimaromeo Did you fill in the form in app.suunto.com ?

      Community Manager / Admin @Suunto
      Creator of Quantified-Self.io
      youtube.com/c/dimitrioskanellopoulos
      https://instagram.com/dimitrioskanellopoulos
      https://www.strava.com/athletes/7586105

      O 1 Reply Last reply Reply Quote 0
      • O Offline
        oscarlimaromeo @Dimitrios Kanellopoulos
        last edited by

        @dimitrios-kanellopoulos yes! I’ve just finished the survey about the app or mobile or watch…
        But I want the beta ! 😔

        1 Reply Last reply Reply Quote 3
        • Mff73M Offline
          Mff73
          last edited by

          I receive mail to Suunto Beta test group from Android.
          But I dont find the way to install the app.
          Help. 🙂

          Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
          Suunto Vertical all black
          Wife : S9PP
          SA: Always the latest beta :)
          Android 13, Galaxy S205G

          Alberto YoldiA 1 Reply Last reply Reply Quote 1
          • Alberto YoldiA Offline
            Alberto Yoldi
            last edited by

            Thanks for the gift 😉

            1 Reply Last reply Reply Quote 1
            • Alberto YoldiA Offline
              Alberto Yoldi @Mff73
              last edited by

              @mff73 Following the instructions worked for me:

              You have to do these 3 things:

              1. Check that the email you have sent to us is the same that you login to Google Play. If not, email: beta@suunto.com
              2. Please accept the group invitation first by clicking below on the “Accept this invitation” button
              3. THEN go to https://play.google.com/apps/testing/com.stt.android.suunto to get the beta app automatically via Google Play
              Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 1
              • Dimitrios KanellopoulosD Offline
                Dimitrios Kanellopoulos Community Manager @Alberto Yoldi
                last edited by

                @alberto-yoldi thanks. You were faster.

                Community Manager / Admin @Suunto
                Creator of Quantified-Self.io
                youtube.com/c/dimitrioskanellopoulos
                https://instagram.com/dimitrioskanellopoulos
                https://www.strava.com/athletes/7586105

                1 Reply Last reply Reply Quote 0
                • Mff73M Offline
                  Mff73
                  last edited by

                  Will try. Yes…

                  Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                  Suunto Vertical all black
                  Wife : S9PP
                  SA: Always the latest beta :)
                  Android 13, Galaxy S205G

                  1 Reply Last reply Reply Quote 0
                  • Dimitrios KanellopoulosD Offline
                    Dimitrios Kanellopoulos Community Manager
                    last edited by

                    Hold your horses with posting guys, I am about to go for a run. I will open the categories for Android chat and bugs etc in eta 2-3h.

                    Welcome

                    Community Manager / Admin @Suunto
                    Creator of Quantified-Self.io
                    youtube.com/c/dimitrioskanellopoulos
                    https://instagram.com/dimitrioskanellopoulos
                    https://www.strava.com/athletes/7586105

                    1 Reply Last reply Reply Quote 1
                    • Mff73M Offline
                      Mff73
                      last edited by

                      @Alberto-Yoldi ,
                      Acceptation for the group is long. Normal?or it should be instant ?

                      Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                      Suunto Vertical all black
                      Wife : S9PP
                      SA: Always the latest beta :)
                      Android 13, Galaxy S205G

                      Alberto YoldiA 1 Reply Last reply Reply Quote 0
                      • K Offline
                        Klunzinger Bronze Member
                        last edited by

                        No mail for me 😭

                        1 Reply Last reply Reply Quote 1
                        • Alberto YoldiA Offline
                          Alberto Yoldi @Mff73
                          last edited by

                          @mff73 It was instant for me. But maybe we can just wait for the forum to be set up by @Dimitrios-Kanellopoulos so we can all have a proper place to talk about this and clarify

                          1 Reply Last reply Reply Quote 0
                          • suzzloS Offline
                            suzzlo Moderator
                            last edited by

                            App installed. 30 min trying to pair watch. Yet trying…
                            The app is exactly the sports-tracker app (remember, spartan watch is no paired yet)

                            Suunto: Race, S9Peak, Spartan Sport Wrist
                            Garmin: FR745, Edge 530
                            SA topics:

                            • Guides - https://forum.suunto.com/tags/guides
                            Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                            • suzzloS Offline
                              suzzlo Moderator
                              last edited by

                              Ahhh, and thanks for joining me the beta!

                              ☺ ☺ ☺

                              Suunto: Race, S9Peak, Spartan Sport Wrist
                              Garmin: FR745, Edge 530
                              SA topics:

                              • Guides - https://forum.suunto.com/tags/guides
                              Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                              • Dimitrios KanellopoulosD Offline
                                Dimitrios Kanellopoulos Community Manager @suzzlo
                                last edited by

                                @suzzlo forget all pairing. From watch and from the phone via Bluetooth and via the app.
                                Also uninstall movescount.
                                I will update the faq for Android soon and open the correct channels. Bare with me I have an interval session to complete. 😞

                                Community Manager / Admin @Suunto
                                Creator of Quantified-Self.io
                                youtube.com/c/dimitrioskanellopoulos
                                https://instagram.com/dimitrioskanellopoulos
                                https://www.strava.com/athletes/7586105

                                1 Reply Last reply Reply Quote 0
                                • Dimitrios KanellopoulosD Offline
                                  Dimitrios Kanellopoulos Community Manager @suzzlo
                                  last edited by

                                  @suzzlo said in Disappointed Android users:

                                  App installed. 30 min trying to pair watch. Yet trying…
                                  The app is exactly the sports-tracker app (remember, spartan watch is no paired yet)

                                  Btw it’s not exactly SportsTracker. However as seen in the faq it’s based on SportsTracker. The suunto app is built on top of that and of course stripped down the parts that do not apply in the suunto scope.

                                  Suunto has acquired SportsTracker so yeah…

                                  Important thing to state perhaps again and again is that in this phase of a very early beta (months to come ahead) we do need your feedback , good or bad, to set us to the correct way to build this app

                                  So feel free to post anything negative or positive.
                                  Feel free to express any concern as all will be heard as I hope we do show this already.

                                  I am no SUUNTO employee and I am here to transfer all the sentiment of users and make things right.

                                  Thanks so much for this.

                                  Community Manager / Admin @Suunto
                                  Creator of Quantified-Self.io
                                  youtube.com/c/dimitrioskanellopoulos
                                  https://instagram.com/dimitrioskanellopoulos
                                  https://www.strava.com/athletes/7586105

                                  1 Reply Last reply Reply Quote 0
                                  • Alberto YoldiA Offline
                                    Alberto Yoldi
                                    last edited by

                                    I have some feedback already, but I wait for the rigth categories to be setup. I also have some training to do and it will not be done by itself 😉

                                    1 Reply Last reply Reply Quote 1
                                    • Dimitrios KanellopoulosD Offline
                                      Dimitrios Kanellopoulos Community Manager
                                      last edited by

                                      @suzzlo @Alberto-Yoldi @Mff73

                                      Bugs and issues here:

                                      https://forum.suunto.com/category/14/android-issues-bugs

                                      For general feedback you can post here but make sure you mention android:

                                      https://forum.suunto.com/category/2/suunto-app-questions-feedback

                                      I wanted also to ask you:

                                      Do you prefer to have an isolated section of feedback for Android or a generic for both platforms ?

                                      Community Manager / Admin @Suunto
                                      Creator of Quantified-Self.io
                                      youtube.com/c/dimitrioskanellopoulos
                                      https://instagram.com/dimitrioskanellopoulos
                                      https://www.strava.com/athletes/7586105

                                      Alberto YoldiA 1 Reply Last reply Reply Quote 0
                                      • suzzloS Offline
                                        suzzlo Moderator
                                        last edited by

                                        I will try again tomorrow and if problem persist, I will create a bug report.
                                        I think in this early stage, we need to isolate Android bug not to get crazy our iOS colleges.

                                        Best regards

                                        Suunto: Race, S9Peak, Spartan Sport Wrist
                                        Garmin: FR745, Edge 530
                                        SA topics:

                                        • Guides - https://forum.suunto.com/tags/guides
                                        1 Reply Last reply Reply Quote 1
                                        • Mff73M Offline
                                          Mff73
                                          last edited by

                                          Hi,
                                          I am in Android test.
                                          Not to much time yesterday to test, just to setup connexion.
                                          Too much things to explore, waou 🙂
                                          Too much different form Movescount app, waou 🙂

                                          As @suzzlo said, i think it is better for bug to use an Android specific path, but maybe for features it is better to discuss in the same area as iOS.
                                          Good luck to moderators to read all this new flow of testers that will rush here, and maybe don’t have read SuuntoApp iOS beginning of story.

                                          Have a good day, and let us test all of that stuff.

                                          Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                          Suunto Vertical all black
                                          Wife : S9PP
                                          SA: Always the latest beta :)
                                          Android 13, Galaxy S205G

                                          1 Reply Last reply Reply Quote 1
                                          • Alberto YoldiA Offline
                                            Alberto Yoldi @Dimitrios Kanellopoulos
                                            last edited by

                                            @dimitrios-kanellopoulos Good morning. For features I think we can discuss on a common forum, as I readed somewhere that both versions will be paired on features. For bugs, as mentioned by @Mff73 , maybe its worth to have an specific section.

                                            1 Reply Last reply Reply Quote 0
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