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    Disappointed Android users

    Scheduled Pinned Locked Moved Suunto app - Questions & Feedback
    feedback
    71 Posts 15 Posters 4.7k Views 15 Watching
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    • O Offline
      oscarlimaromeo @Dimitrios Kanellopoulos
      last edited by

      @dimitrios-kanellopoulos yes! I’ve just finished the survey about the app or mobile or watch…
      But I want the beta ! 😔

      1 Reply Last reply Reply Quote 3
      • Mff73M Offline
        Mff73
        last edited by

        I receive mail to Suunto Beta test group from Android.
        But I dont find the way to install the app.
        Help. 🙂

        Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
        Suunto Vertical all black
        Wife : S9PP
        SA: Always the latest beta :)
        Android 13, Galaxy S205G

        Alberto YoldiA 1 Reply Last reply Reply Quote 1
        • Alberto YoldiA Offline
          Alberto Yoldi
          last edited by

          Thanks for the gift 😉

          1 Reply Last reply Reply Quote 1
          • Alberto YoldiA Offline
            Alberto Yoldi @Mff73
            last edited by

            @mff73 Following the instructions worked for me:

            You have to do these 3 things:

            1. Check that the email you have sent to us is the same that you login to Google Play. If not, email: beta@suunto.com
            2. Please accept the group invitation first by clicking below on the “Accept this invitation” button
            3. THEN go to https://play.google.com/apps/testing/com.stt.android.suunto to get the beta app automatically via Google Play
            Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 1
            • Dimitrios KanellopoulosD Offline
              Dimitrios Kanellopoulos Community Manager @Alberto Yoldi
              last edited by

              @alberto-yoldi thanks. You were faster.

              Community Manager / Admin @Suunto
              Creator of Quantified-Self.io
              youtube.com/c/dimitrioskanellopoulos
              https://instagram.com/dimitrioskanellopoulos
              https://www.strava.com/athletes/7586105

              1 Reply Last reply Reply Quote 0
              • Mff73M Offline
                Mff73
                last edited by

                Will try. Yes…

                Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                Suunto Vertical all black
                Wife : S9PP
                SA: Always the latest beta :)
                Android 13, Galaxy S205G

                1 Reply Last reply Reply Quote 0
                • Dimitrios KanellopoulosD Offline
                  Dimitrios Kanellopoulos Community Manager
                  last edited by

                  Hold your horses with posting guys, I am about to go for a run. I will open the categories for Android chat and bugs etc in eta 2-3h.

                  Welcome

                  Community Manager / Admin @Suunto
                  Creator of Quantified-Self.io
                  youtube.com/c/dimitrioskanellopoulos
                  https://instagram.com/dimitrioskanellopoulos
                  https://www.strava.com/athletes/7586105

                  1 Reply Last reply Reply Quote 1
                  • Mff73M Offline
                    Mff73
                    last edited by

                    @Alberto-Yoldi ,
                    Acceptation for the group is long. Normal?or it should be instant ?

                    Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                    Suunto Vertical all black
                    Wife : S9PP
                    SA: Always the latest beta :)
                    Android 13, Galaxy S205G

                    Alberto YoldiA 1 Reply Last reply Reply Quote 0
                    • K Offline
                      Klunzinger Bronze Member
                      last edited by

                      No mail for me 😭

                      1 Reply Last reply Reply Quote 1
                      • Alberto YoldiA Offline
                        Alberto Yoldi @Mff73
                        last edited by

                        @mff73 It was instant for me. But maybe we can just wait for the forum to be set up by @Dimitrios-Kanellopoulos so we can all have a proper place to talk about this and clarify

                        1 Reply Last reply Reply Quote 0
                        • suzzloS Offline
                          suzzlo Moderator
                          last edited by

                          App installed. 30 min trying to pair watch. Yet trying…
                          The app is exactly the sports-tracker app (remember, spartan watch is no paired yet)

                          Suunto: Race, S9Peak, Spartan Sport Wrist
                          Garmin: FR745, Edge 530
                          SA topics:

                          • Guides - https://forum.suunto.com/tags/guides
                          Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                          • suzzloS Offline
                            suzzlo Moderator
                            last edited by

                            Ahhh, and thanks for joining me the beta!

                            ☺ ☺ ☺

                            Suunto: Race, S9Peak, Spartan Sport Wrist
                            Garmin: FR745, Edge 530
                            SA topics:

                            • Guides - https://forum.suunto.com/tags/guides
                            Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                            • Dimitrios KanellopoulosD Offline
                              Dimitrios Kanellopoulos Community Manager @suzzlo
                              last edited by

                              @suzzlo forget all pairing. From watch and from the phone via Bluetooth and via the app.
                              Also uninstall movescount.
                              I will update the faq for Android soon and open the correct channels. Bare with me I have an interval session to complete. 😞

                              Community Manager / Admin @Suunto
                              Creator of Quantified-Self.io
                              youtube.com/c/dimitrioskanellopoulos
                              https://instagram.com/dimitrioskanellopoulos
                              https://www.strava.com/athletes/7586105

                              1 Reply Last reply Reply Quote 0
                              • Dimitrios KanellopoulosD Offline
                                Dimitrios Kanellopoulos Community Manager @suzzlo
                                last edited by

                                @suzzlo said in Disappointed Android users:

                                App installed. 30 min trying to pair watch. Yet trying…
                                The app is exactly the sports-tracker app (remember, spartan watch is no paired yet)

                                Btw it’s not exactly SportsTracker. However as seen in the faq it’s based on SportsTracker. The suunto app is built on top of that and of course stripped down the parts that do not apply in the suunto scope.

                                Suunto has acquired SportsTracker so yeah…

                                Important thing to state perhaps again and again is that in this phase of a very early beta (months to come ahead) we do need your feedback , good or bad, to set us to the correct way to build this app

                                So feel free to post anything negative or positive.
                                Feel free to express any concern as all will be heard as I hope we do show this already.

                                I am no SUUNTO employee and I am here to transfer all the sentiment of users and make things right.

                                Thanks so much for this.

                                Community Manager / Admin @Suunto
                                Creator of Quantified-Self.io
                                youtube.com/c/dimitrioskanellopoulos
                                https://instagram.com/dimitrioskanellopoulos
                                https://www.strava.com/athletes/7586105

                                1 Reply Last reply Reply Quote 0
                                • Alberto YoldiA Offline
                                  Alberto Yoldi
                                  last edited by

                                  I have some feedback already, but I wait for the rigth categories to be setup. I also have some training to do and it will not be done by itself 😉

                                  1 Reply Last reply Reply Quote 1
                                  • Dimitrios KanellopoulosD Offline
                                    Dimitrios Kanellopoulos Community Manager
                                    last edited by

                                    @suzzlo @Alberto-Yoldi @Mff73

                                    Bugs and issues here:

                                    https://forum.suunto.com/category/14/android-issues-bugs

                                    For general feedback you can post here but make sure you mention android:

                                    https://forum.suunto.com/category/2/suunto-app-questions-feedback

                                    I wanted also to ask you:

                                    Do you prefer to have an isolated section of feedback for Android or a generic for both platforms ?

                                    Community Manager / Admin @Suunto
                                    Creator of Quantified-Self.io
                                    youtube.com/c/dimitrioskanellopoulos
                                    https://instagram.com/dimitrioskanellopoulos
                                    https://www.strava.com/athletes/7586105

                                    Alberto YoldiA 1 Reply Last reply Reply Quote 0
                                    • suzzloS Offline
                                      suzzlo Moderator
                                      last edited by

                                      I will try again tomorrow and if problem persist, I will create a bug report.
                                      I think in this early stage, we need to isolate Android bug not to get crazy our iOS colleges.

                                      Best regards

                                      Suunto: Race, S9Peak, Spartan Sport Wrist
                                      Garmin: FR745, Edge 530
                                      SA topics:

                                      • Guides - https://forum.suunto.com/tags/guides
                                      1 Reply Last reply Reply Quote 1
                                      • Mff73M Offline
                                        Mff73
                                        last edited by

                                        Hi,
                                        I am in Android test.
                                        Not to much time yesterday to test, just to setup connexion.
                                        Too much things to explore, waou 🙂
                                        Too much different form Movescount app, waou 🙂

                                        As @suzzlo said, i think it is better for bug to use an Android specific path, but maybe for features it is better to discuss in the same area as iOS.
                                        Good luck to moderators to read all this new flow of testers that will rush here, and maybe don’t have read SuuntoApp iOS beginning of story.

                                        Have a good day, and let us test all of that stuff.

                                        Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                        Suunto Vertical all black
                                        Wife : S9PP
                                        SA: Always the latest beta :)
                                        Android 13, Galaxy S205G

                                        1 Reply Last reply Reply Quote 1
                                        • Alberto YoldiA Offline
                                          Alberto Yoldi @Dimitrios Kanellopoulos
                                          last edited by

                                          @dimitrios-kanellopoulos Good morning. For features I think we can discuss on a common forum, as I readed somewhere that both versions will be paired on features. For bugs, as mentioned by @Mff73 , maybe its worth to have an specific section.

                                          1 Reply Last reply Reply Quote 0
                                          • kurkoK Offline
                                            kurko Bronze Member
                                            last edited by

                                            Not sure if all registered android testers received the invitation already, atleast I haven’t seen any email yet?

                                            Please help, very eager to get the testing started!

                                            J 1 Reply Last reply Reply Quote 1
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