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    Important news concerning our digital services

    Scheduled Pinned Locked Moved Digital service transition
    578 Posts 153 Posters 129.3k Views 157 Watching
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    • W Offline
      witchcraft
      last edited by

      Very disappointed my Ambit is seemingly going to be bricked next year, it was my 50th birthday present and I use it every day. Frankly very annoyed and likely to buy a Garmin to replace it

      Ambit (1) and GPS TrackPod user

      J 1 Reply Last reply Reply Quote 2
      • Dimitrios KanellopoulosD Offline
        Dimitrios Kanellopoulos Community Manager @Shaun Hubbard
        last edited by

        @Shaun-Hubbard Hi I am trying to help here and as a Navigator and mountain guide there are tons of services that do better than MC routing for free. Search a bit this forum and you will find plenty of info. IF not I can guide you and show you some cool things.

        One thing I heard mentioned a couple of times here, and perhaps it helps:

        Movescount works, why stop it?

        Well if we would go about 2 years ago there were tons of complaints about MC web, however, it’s going away and I guess to do such a decision, though hard, will help Suunto.

        That said someone could say regarding my above paragraph:

        Who cares about Suunto, I bought my watch as a consumer with X,Y and now X is going away and that is not nice.

        I don’t think anyone at Suunto took this decision easily and Suunto is not a company that cares for the $$, only. There are people that consist that company passionate about their Sports and they are affected as well. There are people at Suunto with A2 and all the rest of the devices that are mentioned here.

        Community Manager / Admin @Suunto
        Creator of Quantified-Self.io
        youtube.com/c/dimitrioskanellopoulos
        https://instagram.com/dimitrioskanellopoulos
        https://www.strava.com/athletes/7586105

        Shaun HubbardS 1 Reply Last reply Reply Quote 4
        • Sean HermanyS Offline
          Sean Hermany @runningispain
          last edited by

          @runningispain This is absolute garbage. They need to at minimum offer a downloadable tool to extract the GPX files from your device and do with the what you want, if not open source such a tool. This is basically planned obsolescence. I wish I could travel back in time and tell myself not to have bought a Suunto on the grounds that you’re completely locked in to their service to get data off of the device you own, but what’s done is done.

          AFAIK, this kind of thing is now illegal in France, maybe once they closedown Movescount and tell you you need to buy a new bluetooth enabled watch, someone from there will sue them.

          Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 6
          • Dimitrios KanellopoulosD Offline
            Dimitrios Kanellopoulos Community Manager @Sean Hermany
            last edited by

            @Sean-Hermany hey I am in France it’s not illegal.

            Community Manager / Admin @Suunto
            Creator of Quantified-Self.io
            youtube.com/c/dimitrioskanellopoulos
            https://instagram.com/dimitrioskanellopoulos
            https://www.strava.com/athletes/7586105

            H 1 Reply Last reply Reply Quote 0
            • sartoricS Offline
              sartoric Moderator
              last edited by

              OMG
              😁

              SVTS - 2.40.38
              SSSWHR BARO Amber - 2.8.32
              Samsung A5 2016 - Android 7.0
              Samsung A33 2022 - Android 14 - One UI 6.1
              Suunto App Android 5.2.5 beta
              Suunto App IOs 2.45.0 (19123) beta on MBP M1

              ? 1 Reply Last reply Reply Quote 0
              • D Offline
                Drjno @jthomi
                last edited by

                @jthomi said in Important news concerning our digital services:

                @pcjmfranken
                I totally agree with you, don’t get me wrong. I was always hoping and rooting for a web interface, and like @Dimitrios-Kanellopoulos said above, our voice here is and will be heard.

                @jthomi said in Important news concerning our digital services:

                @pcjmfranken
                I totally agree with you, don’t get me wrong. I was always hoping and rooting for a web interface, and like @Dimitrios-Kanellopoulos said above, our voice here is and will be heard.

                1 Reply Last reply Reply Quote 0
                • ? Offline
                  A Former User @sartoric
                  last edited by

                  @sartoric said in Important news concerning our digital services:

                  OMG
                  😁

                  Best post. On so many levels.

                  1 Reply Last reply Reply Quote 1
                  • D Offline
                    Drjno @Alex Nedovizii
                    last edited by

                    @Alex-Nedovizii said in Important news concerning our digital services:

                    Well indeed!
                    Moving forward is definitely for good, but - there is “but”, as always - and it is…

                    Does the shutting down Movescount mean, that from mid-2020 I can throw my Ambit 2 Sapphire and my wife’s Ambit 2S out of the window? Watches still are insanely capable.

                    What comes to my mind is an application to download recordings as .fit files to computer (here you have the codebase) and no need to keep the cloud service. At least this!!

                    Sure, business needs and so on, but paying for two new watches out of the blue over €500 does not feel like a good idea. One of your heaviest competitors are allowing getting workouts simply by connecting watch to computer and having access to file system, where all .fit files are to be found…

                    Greatly disappointed.
                    Cheers
                    Alex

                    P.s.: sorry for reply, meant to entire thread but mis-clicked the button.

                    1 Reply Last reply Reply Quote 1
                    • J Offline
                      Jordi Galobart Konieczka @witchcraft
                      last edited by

                      @witchcraft in my case 40th birthday present …

                      Totally agree with you

                      1 Reply Last reply Reply Quote 1
                      • I Offline
                        ianishomer @Dimitrios Kanellopoulos
                        last edited by

                        @Dimitrios-Kanellopoulos

                        We wont shoot the messenger, but we need clarification on what Suunto intends to do with the Ambit2 and ambit users after the turn off of Movescount.

                        How will we load new moves etc.

                        If your intention is to just disregard these users and hope they upgrade from a perfectly functional watch to a new over priced model, it may be worth mentioning to Mikko Moilanen, that we wont go easily and most of us will not upgrade if we are treated this way!

                        Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 7
                        • Dimitrios KanellopoulosD Offline
                          Dimitrios Kanellopoulos Community Manager @ianishomer
                          last edited by

                          @ianishomer said in Important news concerning our digital services:

                          Moilanen

                          more news will come out soon enough. Did you btw mean Tommi?

                          Community Manager / Admin @Suunto
                          Creator of Quantified-Self.io
                          youtube.com/c/dimitrioskanellopoulos
                          https://instagram.com/dimitrioskanellopoulos
                          https://www.strava.com/athletes/7586105

                          1 Reply Last reply Reply Quote 0
                          • Zdeněk HruškaZ Offline
                            Zdeněk Hruška Bronze Member @ColdBeer
                            last edited by

                            @ColdBeer I just asked for some reason he doesn’t need to explain me anything of course. I don’t know whether it’s because he doesn’t know how to do it or it’s complicated or whatever other reason he could have.
                            But Movescount is not decommissioned yet and there is this huge discussion full of anger and demands. And why? Can you import route to watch using Movescount? Yes. Can you do the same with SA? Yes.
                            I mean I am not saying that there are no issues with how is Suunto progressing with their new SA platform. And I am not saying I like everything they do right now. But it seems to me that everybody complains about things which are not even real issues at this moment.

                            ? 1 Reply Last reply Reply Quote -2
                            • Jennifer GothilanderJ Offline
                              Jennifer Gothilander @Dimitrios Kanellopoulos
                              last edited by

                              @Dimitrios-Kanellopoulos Oh my god. I was ok with Suunto app as an app but shutting Movescount down and monitoring all activities done (ever) is best done on a website. It’s impossible to get a proper overview and analysis over time in an app, unless you make an app for the desktop but then I will be “locked” to my own computer and can’t access it anywhere. IF (and I really hope not) you close Movescount, you have to (!!!) make it easy to transfer ALL old training data to some other place (like Strava) with basically one click. I moved my Garmin files to Movescount one by one when I bought a Suunto. And that was only a year or two of files. Still took quite some time. Moving all my old data from Movescount so somewhere else again, after… 8 years?! No way! And I’d be really sad to just drop that in the bin. I like statistics.

                              ? Dimitrios KanellopoulosD ColdBeerC 3 Replies Last reply Reply Quote 5
                              • ? Offline
                                A Former User @Jennifer Gothilander
                                last edited by A Former User

                                @Jennifer-Gothilander There are several solutions out there, both mobile and browser based, that sync workout data from one platform to the other. PhoneGap on iOS, SyncMyTracks on Android, and Tapiriik via web. It’s 2019. Please don’t move your data file by file. As per Movescount to Suunto transition, the data should flow automatically.

                                I wouldn’t be surprised if at the end, after all the fireworks here, a one time route sync happened too.

                                Jennifer GothilanderJ 1 Reply Last reply Reply Quote 0
                                • Dimitrios KanellopoulosD Offline
                                  Dimitrios Kanellopoulos Community Manager @Jennifer Gothilander
                                  last edited by

                                  @Jennifer-Gothilander Noted thanks and understood well.

                                  Community Manager / Admin @Suunto
                                  Creator of Quantified-Self.io
                                  youtube.com/c/dimitrioskanellopoulos
                                  https://instagram.com/dimitrioskanellopoulos
                                  https://www.strava.com/athletes/7586105

                                  1 Reply Last reply Reply Quote 1
                                  • Jennifer GothilanderJ Offline
                                    Jennifer Gothilander @Guest
                                    last edited by

                                    @NickK I don’t have them on my phone, I guess. I mean my Movescount data from like 2012. That’s on the website, but probably not in my app. And the web program didn’t go with Movescount. And even if, I’d have to sort all duplicates that’s already in Strava?

                                    And I like to use a website to analyze year by year. I just kept Strava for cycling. But I guess that time is over…

                                    1 Reply Last reply Reply Quote 0
                                    • cosme.costaC Offline
                                      cosme.costa
                                      last edited by

                                      I think that this post is getting quite hot. Some are very upset but as @Dimitrios-Kanellopoulos says this is the first communication, and I would think that Suunto will try to find the best solution to everybody. Suunto surely knows that these watches without connection is nothing.

                                      If you read my posts you will see clearly which is my opinion on the Suunto App and how should evolve, but I think, as a lot of us, that MC had an end date and we should propose solutions and make clear what we expect instead of being only angry. Besides of posting here we can also send emails to Suunto support explaining what we expect and want.

                                      IMO is good that Suunto has announced this so early, now we can push and let know or requests.

                                      J 1 Reply Last reply Reply Quote 4
                                      • ColdBeerC Offline
                                        ColdBeer @Jennifer Gothilander
                                        last edited by ColdBeer

                                        @Jennifer-Gothilander Just to studying other points of view (not preventing -still- a full migration) I configured today my SyncMyTracks registered app on my Android phone:
                                        Image on Mega
                                        Link: https://mega.nz/#!TN0V3YqD!B0NuLMVKu9NsSzNr5ibCzEVHY_BxJ24PwlgMX2ytmK8

                                        var Watch="Garmin Forerunner 735XT", WatchFw="9.40";
                                        var Phone="Samsung Galaxy S8", PhoneOS="Android 9.0.0";

                                        1 Reply Last reply Reply Quote 0
                                        • J Offline
                                          jsuarez Bronze Member @cosme.costa
                                          last edited by

                                          @cosmecosta said in Important news concerning our digital services:

                                          I think that this post is getting quite hot.

                                          Maybe at this time the guys at Suunto are thinking that pressing the “nuke” button was bold… LOL
                                          Let’s see how this evolves.

                                          ? 1 Reply Last reply Reply Quote 0
                                          • ? Offline
                                            A Former User @jsuarez
                                            last edited by

                                            @jsuarez The best part is they haven’t pressed anything. Just raised the possibility… Oh, the joy of internets! Some 15-20 years ago this would have gone smoothly and quietly. Not a cricket cry! If only Suunto were in time machine business…

                                            1 Reply Last reply Reply Quote -1
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