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Important news concerning our digital services

Scheduled Pinned Locked Moved Digital service transition
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  • B Offline
    bugajalan @RiphRaph
    last edited by 25 Jan 2019, 19:55

    @RiphRaph I wonder how Suunto will solve the situation with the law. Sorry for my English. I come from Poland and the consumer’s right gives me a two-year warranty. What if in 1.5 years I lose support from Suunto and my Ambit 3 will not be fully functional? Will Suunto return my money?

    1 Reply Last reply Reply Quote 0
    • L Offline
      Luis Andés Olmedo Bronze Member
      last edited by 25 Jan 2019, 20:21

      Done.

      Ambit 3 peak returned to Amazon.

      After Ambit 3 run, ambit 3 run, spartan sport and Ambit 3 peak… bye Suunto.

      J 1 Reply Last reply 25 Jan 2019, 20:24 Reply Quote 4
      • J Offline
        jthomi @Luis Andés Olmedo
        last edited by 25 Jan 2019, 20:24

        @Luis-Andés-Olmedo Have fun with your Fenix! Hope you find what you are searching for… 🙂

        L 1 Reply Last reply 26 Jan 2019, 08:36 Reply Quote -1
        • T Offline
          tomrider84
          last edited by 25 Jan 2019, 20:33

          Forced obsolescence, as Suunto does, is reprehensible by law (French law : L.213-4-1 )
          By the way, Apple is paying the price. But if you don’t want everyone move to Garmin … Find a solution quickly.

          S 1 Reply Last reply 25 Jan 2019, 20:59 Reply Quote 1
          • S Offline
            stromdiddily Gold Members @tomrider84
            last edited by 25 Jan 2019, 20:59

            @tomrider84 said in Important news concerning our digital services:

            Forced obsolescence, as Suunto does, is reprehensible by law (French law : L.213-4-1 )
            By the way, Apple is paying the price. But if you don’t want everyone move to Garmin … Find a solution quickly.

            Suunto is not a French manufacturer, so not so sure that law applies 🙂

            https://www.sgs.com/en/news/2015/07/built-to-last-a-law-in-france-to-combat-planned-obsolescence-for-appliances

            Always carry a flaggon of whiskey for snakebite; and furthermore, always carry a small snake.

            User of pretty much every watch since the Ambit 3 Peak. Now back in the family w SV :)

            1 Reply Last reply Reply Quote 0
            • L Offline
              Luis Andés Olmedo Bronze Member @jthomi
              last edited by 26 Jan 2019, 08:36

              @jthomi thank you, for sure I’ll find it. It’s not the first Fenix I have 😉

              1 Reply Last reply Reply Quote 3
              • N Offline
                NicolasP
                last edited by 26 Jan 2019, 10:16

                I was not on the forum for a while - too busy with new job - but still testing SA.
                Personally as a runner plus with light maintenance gym cessions at home the SA is what I need. I have deleted MC apps and just using SA.
                I thought that not having all my previous moves stored in MC yet on SA would be an issue but as I am using SA since it has been released I have now enough previous activities on it to see my progress. And any at some point all the MC moves will be there too - so not to worry about that.
                My only question would be for the watch update will it be via Bluetooth or still via computer - sorry if I missed the information on that but I have not been on the forum for months …and I am too lazy …no too busy being running/training for having a look at this on the forum.
                Have a good weekend all.
                Nicolas

                SST

                B 1 Reply Last reply 27 Jan 2019, 00:30 Reply Quote 0
                • H Offline
                  HUBERT
                  last edited by 26 Jan 2019, 15:58

                  Bonjour,
                  Je viens de faire réparer ma montre AMBIT2 dont je suis très satisfait.
                  Pourquoi me l’avoir réparée s’il faut que je la jete dans 1 an ?
                  SUUNTO aurait pu avoir l’amabilité de proposer une alternative.
                  Que proposerez vous le moment venu ?

                  1 Reply Last reply Reply Quote 0
                  • M Offline
                    Maurits B
                    last edited by 26 Jan 2019, 19:44

                    Hi,
                    So my Ambit 1 that is still functioning very well, and will still be functioning well for years to come, will then become useless?
                    Not being able to change the screens and not being able to upload routes, poi’s, etc, and not being able to download workouts will make the watch useless.
                    Especially for the earliest customers that were the early adopters for the new Suunto products, this feels very wrong. If my Ambit 1 becomes useless, I will not replace it with a new Suunto watch, but I will rather look at the competition. Excluding the Ambit 1 is very contradictive to how it was put in the market.
                    My Ambit 1 replaced a Polar s720i. It looks like that old Polar may outlive its replacement…

                    I hope and expect that Suunto will come back to this decision and keep all the Ambits alive.
                    Maurits

                    1 Reply Last reply Reply Quote 3
                    • M Offline
                      misterdangerpants @Brad_Olwin
                      last edited by 26 Jan 2019, 21:09

                      @Brad_Olwin Any suggestions for better web portals? I’ve been only using Garmin since 2007 and am not all that savvy.

                      B C 2 Replies Last reply 27 Jan 2019, 00:34 Reply Quote 0
                      • B Offline
                        Brad_Olwin Moderator @NicolasP
                        last edited by 27 Jan 2019, 00:30

                        @NicolasP Welcome back!

                        Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                        1 Reply Last reply Reply Quote 0
                        • B Offline
                          Brad_Olwin Moderator @misterdangerpants
                          last edited by Brad_Olwin 27 Jan 2019, 00:34

                          @misterdangerpants said in Important news concerning our digital services:

                          @Brad_Olwin Any suggestions for better web portals? I’ve been only using Garmin since 2007 and am not all that savvy.

                          I use TrainingPeaks but you need to pay for Premium. It is not expensive but I understand why some would not want to pay. 30 day trial and $115 US per year. I have heard sporttracks.mobi is very good, it looks good to me but I only tested it a short time. It is not free. There are desktop apps that are good as well. For Mac OS, rubiTrack is excellent, I have used it a long time. Again, none of these are going to be free but offer much more on the training and stress analysis than any of the freebies.

                          Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                          S I S M 4 Replies Last reply 27 Jan 2019, 00:44 Reply Quote -1
                          • S Offline
                            stromdiddily Gold Members @Brad_Olwin
                            last edited by stromdiddily 27 Jan 2019, 00:44

                            @Brad_Olwin said in Important news concerning our digital services:

                            @misterdangerpants said in Important news concerning our digital services:

                            @Brad_Olwin Any suggestions for better web portals? I’ve been only using Garmin since 2007 and am not all that savvy.

                            I use TrainingPeaks but you need to pay for Premium. It is not expensive but I understand why some would not want to pay. 30 day trial and $115 US per year. I have heard sporttracks.mobi is very good, it looks good to me but I only tested it a short time. It is not free. There are desktop apps that are good as well. For Mac OS, rubiTrack is excellent, I have used it a long time. Again, none of these are going to be free but offer much more on the training and stress analysis than any of the freebies.

                            $115 per year* (ha sorry Brad, just saw your edit)

                            The free version isn’t so bad either.

                            For others there is runalyze, golden cheetah, and you could probably figure out a way to upload stuff into Garmin if you wanted lol.

                            Always carry a flaggon of whiskey for snakebite; and furthermore, always carry a small snake.

                            User of pretty much every watch since the Ambit 3 Peak. Now back in the family w SV :)

                            1 Reply Last reply Reply Quote 1
                            • I Offline
                              ianshowalter @Brad_Olwin
                              last edited by 27 Jan 2019, 00:45

                              @Brad_Olwin Runalyze is a good one with some similar features to Training Peaks that’s free, too. It doesn’t automatically sync with Movescount (you have to manually import FIT or TCX files into it at present) but they are planning to have it auto sync with the Suunto app sometime early this year.

                              Watch: SSU, FW 2.8.32
                              App: 4.22.3 beta
                              Phone: Motorola Moto G6
                              Android 9
                              HRM: Polar OH1

                              1 Reply Last reply Reply Quote 1
                              • C Offline
                                ColdBeer @misterdangerpants
                                last edited by 27 Jan 2019, 06:36

                                @misterdangerpants

                                FinalSurge gives for free a quality just really near of SportTracks.mobi (60 around $60USD/year) or Training Peaks ($115USD/year).
                                For my, by far, SportTracks.mobi is the one more consistent and better relation price/quality.

                                var Watch="Garmin Forerunner 735XT", WatchFw="9.40";
                                var Phone="Samsung Galaxy S8", PhoneOS="Android 9.0.0";

                                M 1 Reply Last reply 28 Jan 2019, 16:33 Reply Quote 1
                                • S Offline
                                  SlaSh Platinum Member @Brad_Olwin
                                  last edited by 27 Jan 2019, 11:20

                                  @Brad_Olwin funny thing that sportstracker.mobi looks very similar to suunto app, fonts etc 😄

                                  S 1 Reply Last reply 27 Jan 2019, 11:30 Reply Quote 0
                                  • S Offline
                                    Shrek3k @SlaSh
                                    last edited by 27 Jan 2019, 11:30

                                    @SlaSh said in Important news concerning our digital services:

                                    @Brad_Olwin funny thing that sportstracker.mobi looks very similar to suunto app, fonts etc 😄

                                    True, but comparing the history (including the still great, which is highly functional, local Sportstracker PC-Programm) sportstracker.mobi could have been the “inspirational side”… and however it is, having a number of sportstracker-features in SA would be soooo good!
                                    And BTW I can really live with the non-App-“policy” of sportstracker, which is Vince grating on web an big screens?😁

                                    using a Suunto Vertical & Suunto Wings; mostly running (AKA stomping around) and cycling mostly through the northern german "wilderness"
                                    OS - Android 15/Pixel Pro 7

                                    1 Reply Last reply Reply Quote 0
                                    • 3 Offline
                                      314BMI
                                      last edited by 27 Jan 2019, 11:49

                                      This app is unusable.
                                      I really do not need to see stock photos in my app. I want to see distance, cal, avg hr or literally anything but photo that takes half the screen with no infromation what so ever!
                                      And is it possible to make this app to add my distance from last month?
                                      This app is lacking basic analysis? I have to copy all the data to Excel by hand?

                                      Beside SS I have suunto quest with bike pod - and now perfectly fine sport watch is obsolete… Heh.

                                      And i have bought SS only of love to Movescount and all the moves stored there - like everyone I am animal of habit. I didnt want to switch to garmin’s platform. Now I wish i did.

                                      I understand that you have to do sth and it is unprofitable to support two services but you cannot just kill some of yours products just like that (you can but you shouldnt). I just cant understand why you are shutting down better product? Is there some kid of war between Amer and their idea of Suunto App and former staff that did Movescount?

                                      D F 2 Replies Last reply 27 Jan 2019, 11:52 Reply Quote 9
                                      • D Offline
                                        Droro @314BMI
                                        last edited by 27 Jan 2019, 11:52

                                        @Bartłomiej-Michałow yes, the stock photos are useless, they add NOTHING, and take half the screen. The summaries in the app are also lacking.

                                        1 Reply Last reply Reply Quote 2
                                        • M Offline
                                          misterdangerpants @ColdBeer
                                          last edited by 28 Jan 2019, 16:33

                                          @ColdBeer Great, thanks for the tip. I actually decided to send the watch back and purchased a Garmin Fenix 5S.

                                          1 Reply Last reply Reply Quote 7
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