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Goodbye Suunto, hello Garmin

Scheduled Pinned Locked Moved Digital service transition
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  • S Offline
    Saketo Nemo Moderator @Luca Passoni
    last edited by Saketo Nemo 24 Aug 2020, 10:14

    @Luca-Passoni
    The new model, suunto 7 “is not look more and more smartwatch”, IS a smartwatch, and it’s clearly not a watch for endurance. Suunto 9 is out there since more than 2 years, 2 years later Spartan Ultra. It’s just a personal thought, but I think a new suunto watch for us mountain lovers is not so distant.
    Good luck and believe me, I’m honest, no irony, with Garmin.
    Maybe we will you see again in the future … maybe 😉

    L 1 Reply Last reply 28 Aug 2020, 16:30 Reply Quote 3
    • E Offline
      exilescot1
      last edited by 24 Aug 2020, 14:59

      Ok so i am one of the disgruntled masses who bought an Ambit 2 when it came out and have been left with limited functionality, cue cheap comments from the moderators on the post. I wont mention when my daughters Ambit 3 broke Suunto telling me they could not fix it but would send me a new watch for full price when the same watch was on sale on the website. Ok I had to mention it.

      Using the new Suunto link to download my data and noticed it runs a file on my Mac called SDSapplication server, Now i would expect this to stop once closing the app but no it goes on using a lot of CPU time . Even after force quits it will not go away. Is this a ploy to make me upgrade my computer as well?

      D 1 Reply Last reply 24 Aug 2020, 17:39 Reply Quote 0
      • D Offline
        Dimitrios Kanellopoulos Community Manager @exilescot1
        last edited by 24 Aug 2020, 17:39

        @exilescot1 said in Goodbye Suunto, hello Garmin:

        Using the new Suunto link to download my data and noticed it runs a file on my Mac called SDSapplication server, Now i would expect this to stop once closing the app but no it goes on using a lot of CPU time . Even after force quits it will not go away. Is this a ploy to make me upgrade my computer as well?

        I am not familiar with that file or claim. What’s up with SUUNTO forcing you to buy a new pc ?

        Community Manager / Admin @Suunto
        Creator of Quantified-Self.io
        youtube.com/c/dimitrioskanellopoulos
        https://instagram.com/dimitrioskanellopoulos
        https://www.strava.com/athletes/7586105

        E 1 Reply Last reply 24 Aug 2020, 21:15 Reply Quote 2
        • E Offline
          exilescot1 @Dimitrios Kanellopoulos
          last edited by exilescot1 24 Aug 2020, 21:15

          This post is deleted!
          1 Reply Last reply Reply Quote 0
          • L Offline
            Luca Passoni @Saketo Nemo
            last edited by 28 Aug 2020, 16:30

            @Saketo-Nemo let’s see I just wanted to gives an heads up to suunto. If they make a suunto 10 which looks like a garmin they will do it to late for me unfortunately 😄 let’s see if fenix 6 pro is actually better. I’ll give you an update soon. 😉

            D ? 2 Replies Last reply 28 Aug 2020, 16:56 Reply Quote 0
            • L Offline
              Luca Passoni @Guest
              last edited by 28 Aug 2020, 16:53

              @moe67er said in Goodbye Suunto, hello Garmin:

              @Luca-Passoni it is easy to migrate data with RunGap if you have iOS devices. Give it a try…

              thanks! I’ve android though…any suggestion? I’ll have a look online to see what i can find :-D!
              Bests

              Luca

              1 Reply Last reply Reply Quote 0
              • D Offline
                Dimitrios Kanellopoulos Community Manager @Luca Passoni
                last edited by 28 Aug 2020, 16:56

                @Luca-Passoni

                suunto 10 which looks like a garmin

                Only for looks or Software ?

                Community Manager / Admin @Suunto
                Creator of Quantified-Self.io
                youtube.com/c/dimitrioskanellopoulos
                https://instagram.com/dimitrioskanellopoulos
                https://www.strava.com/athletes/7586105

                F 1 Reply Last reply 28 Aug 2020, 18:39 Reply Quote 0
                • F Offline
                  freeheeler @Dimitrios Kanellopoulos
                  last edited by 28 Aug 2020, 18:39

                  @Dimitrios-Kanellopoulos
                  I don’t want either of it… 😵

                  living sideways

                  1 Reply Last reply Reply Quote 3
                  • ? Offline
                    A Former User @Luca Passoni
                    last edited by 29 Aug 2020, 04:10

                    @Luca-Passoni Fenix 6 Pro is not better, it is another way supporting your activities. Much more options and possibilities. But this does not mean better at all.
                    I switched from S9B to F6P because I do a metrics driven training and I like the (custom) maps you can add to your watch, especially the Alpenvereinskarten.
                    But easier to use and nicer screen is on the S9B.

                    I don‘t care about Suunto App or Garmin Connect as I use WKO/TrainingPeaks.

                    So one watch is not better than the other, but maybe one better fits your needs.

                    P.S.: From a training perspective the new firmware of the Coros watches would be perfect for me with its native Stryd support.

                    1 Reply Last reply Reply Quote 7
                    • F Offline
                      francescobaldi
                      last edited by 9 Sept 2020, 10:41

                      Time by time I come here to see if there are news about the integration of a full support of the ambit family in the suunto app have made some steps forward.
                      all I find are complainings about the ridicolous suunto politic to make their products oblolete deliberately.

                      I still have some hope that something will change but my main thoughts are that this will be my last suunto watch.
                      Great job Suunto, just not to make the little effort to copy few code lines from one app to another.
                      Great job, continue not to listen your customers

                      Ambit 3 Peak vs Suunto app "sad" owner.
                      Flatwater kayaker, runner, road and mountain biker & hiker

                      B 1 Reply Last reply 9 Sept 2020, 11:14 Reply Quote 2
                      • B Offline
                        Bulkan Moderator @francescobaldi
                        last edited by 9 Sept 2020, 11:14

                        @francescobaldi said in Goodbye Suunto, hello Garmin:

                        Time by time I come here to see if there are news about the integration of a full support of the ambit family in the suunto app have made some steps forward.
                        all I find are complainings about the ridicolous suunto politic to make their products oblolete deliberately.

                        That’s called the bias confirmation. There are so much things going on in this community, take a look.

                        I still have some hope that something will change but my main thoughts are that this will be my last suunto watch.

                        The statement about the digital transition is not clear? I understand the position of an A3P owner but the watch is plenty funcional.

                        Great job Suunto, just not to make the little effort to copy few code lines from one app to another.

                        Looks like pretty simple to code. I don’t think this affirmation helps to get where you want Suunto to be. Don’t get me wrong, I’m just trying to say that the disappointment you have and these kind of posts aren’t the best way to get Ambit supported as max as possible in Suunto to App.

                        Great job, continue not to listen your customers

                        Did you take the surveys? I think Suunto listen but the decision aren’t made of what costumers say, at least 100%, there is feedback from what I’ve seen The new features weren’t asked by the users and there you have climb, loops…

                        Tu comunidad Suunto en Telegram: https://t.me/suuntocommunity (spanish)

                        1 Reply Last reply Reply Quote 1
                        • H Offline
                          harmonmonic @Guest
                          last edited by 19 Oct 2020, 17:56

                          @André-Faria said in Goodbye Suunto, hello Garmin:

                          This comment on DCRainmaker sums it all for me:
                          https://www.dcrainmaker.com/2019/01/suunto-announces-decommission-plans-for-movescount-platform-impacting-some-watches.html#comment-3061899 garmin customer service phone number

                          For a while we all supported Suunto because they are more stable than Garmin, even if with less features (from ambit 2 onwards). I think newer models are “as bad” as garmins are, so if suunto tells me to drop a 500eur watch to the bin, guess I will choose something else. Garmin may not be the best, but at least you can take out their data and change sports modes on the watch.
                          Quoting from DCrainmaker "Of course, the biggest issue here is how to handle the Ambit 1/2 units. One of the most overlooked aspects of the Garmin device world is the non-reliance for virtually all of their devices on a web-based service to access your recorded workouts. You can simply plug in your watch to your computer and offload it via USB like any other file or with local desktop software that exports to your computer (even a Garmin Forerunner 305 from 13 years ago!) . "
                          Hope suunto gets their identity and their focus sorted. For me this is the Nokia story repeated, they had good keypad feature phones, business models, ok the trend was touch, they simply didn’t do it right, and that is what is happening with suunto, even with some models less sophisticated, if they were stable we would buy it. When my ambit 2 sapphire dies I would buy a ambit 3 sapphire new if it was supported at 100%.
                          Those “techology moves fast” guys…just tell me what newer suunto watches have that Ambit 3 don’t? If you talk about fenix 5x yes…it has, but newer suuntos guess not.
                          Again, better suunto think again and see where they were and where they want to move. I think they are thinking that “apple watches” alike will be a mine of gold, but with the quality of suunto apps I guess it will fail in a hurry.
                          Hope I am wrong and that this all this shift turns the brand into something even better “Suunto…replacing luck”.
                          In the meanwhile I also bought a Garmin, but an etrex 30x. It will take me a while to switch to a Fenix…but…if things go on this way, it would be the only route I believe…or an amazfit stratos (considering it is 1/5th of the price).

                          Thanks for this.Very informative

                          ? 1 Reply Last reply 19 Oct 2020, 19:01 Reply Quote 3
                          • ? Offline
                            A Former User @harmonmonic
                            last edited by 19 Oct 2020, 19:01

                            @harmonmonic said in Goodbye Suunto, hello Garmin:

                            @André-Faria said in Goodbye Suunto, hello Garmin:

                            This comment on DCRainmaker sums it all for me:
                            https://www.dcrainmaker.com/2019/01/suunto-announces-decommission-plans-for-movescount-platform-impacting-some-watches.html#comment-3061899 garmin customer service phone number

                            For a while we all supported Suunto because they are more stable than Garmin, even if with less features (from ambit 2 onwards). I think newer models are “as bad” as garmins are, so if suunto tells me to drop a 500eur watch to the bin, guess I will choose something else. Garmin may not be the best, but at least you can take out their data and change sports modes on the watch.
                            Quoting from DCrainmaker "Of course, the biggest issue here is how to handle the Ambit 1/2 units. One of the most overlooked aspects of the Garmin device world is the non-reliance for virtually all of their devices on a web-based service to access your recorded workouts. You can simply plug in your watch to your computer and offload it via USB like any other file or with local desktop software that exports to your computer (even a Garmin Forerunner 305 from 13 years ago!) . "
                            Hope suunto gets their identity and their focus sorted. For me this is the Nokia story repeated, they had good keypad feature phones, business models, ok the trend was touch, they simply didn’t do it right, and that is what is happening with suunto, even with some models less sophisticated, if they were stable we would buy it. When my ambit 2 sapphire dies I would buy a ambit 3 sapphire new if it was supported at 100%.
                            Those “techology moves fast” guys…just tell me what newer suunto watches have that Ambit 3 don’t? If you talk about fenix 5x yes…it has, but newer suuntos guess not.
                            Again, better suunto think again and see where they were and where they want to move. I think they are thinking that “apple watches” alike will be a mine of gold, but with the quality of suunto apps I guess it will fail in a hurry.
                            Hope I am wrong and that this all this shift turns the brand into something even better “Suunto…replacing luck”.
                            In the meanwhile I also bought a Garmin, but an etrex 30x. It will take me a while to switch to a Fenix…but…if things go on this way, it would be the only route I believe…or an amazfit stratos (considering it is 1/5th of the price).

                            Thanks for this.Very informative

                            Don’t forget that with the recent news, the reallity is different, ambits are now “supported”.
                            And at least within one more year we will have movescount and movescount app working.

                            J 1 Reply Last reply 19 Oct 2020, 20:12 Reply Quote 0
                            • J Offline
                              jsuarez Bronze Member @Guest
                              last edited by 19 Oct 2020, 20:12

                              @André-Faria The statement says 2021. That could vaguely refer to both 1 Jan and 31 Dec.

                              Fenr1rF 1 Reply Last reply 19 Oct 2020, 20:17 Reply Quote 1
                              • Fenr1rF Offline
                                Fenr1r @jsuarez
                                last edited by 19 Oct 2020, 20:17

                                @jsuarez said in Goodbye Suunto, hello Garmin:

                                @André-Faria The statement says 2021. That could vaguely refer to both 1 Jan and 31 Dec.

                                And any date inbetween. Suspense!

                                ? 1 Reply Last reply 19 Oct 2020, 20:22 Reply Quote 0
                                • ? Offline
                                  A Former User @Fenr1r
                                  last edited by 19 Oct 2020, 20:22

                                  @Fenr1r said in Goodbye Suunto, hello Garmin:

                                  @jsuarez said in Goodbye Suunto, hello Garmin:

                                  @André-Faria The statement says 2021. That could vaguely refer to both 1 Jan and 31 Dec.

                                  And any date inbetween. Suspense!

                                  It is to add some heart beats! More calories burned!

                                  Fenr1rF 1 Reply Last reply 19 Oct 2020, 20:25 Reply Quote 2
                                  • Fenr1rF Offline
                                    Fenr1r @Guest
                                    last edited by 19 Oct 2020, 20:25

                                    @André-Faria said in Goodbye Suunto, hello Garmin:

                                    It is to add some heart beats! More calories burned!

                                    Nicely spun.

                                    1 Reply Last reply Reply Quote 0
                                    • J Offline
                                      jsuarez Bronze Member
                                      last edited by 19 Oct 2020, 20:41

                                      They could’ve said until the next decade. That would have been Hitchcock-like suspense…

                                      1 Reply Last reply Reply Quote 2
                                      • D Offline
                                        diakosmos
                                        last edited by 22 Feb 2021, 04:27

                                        I couldn’t agree with the premise of this thread (Hello, Garmin!) more.

                                        I loved my Ambit2. I was planning to buy a replacement. I was also checking out a new Suunto dive watch. All of my many compasses are Suunto. Great products.

                                        My Ambit2 has data on where I lost my GoPro on my recent helicopter skiing trip, though. I was hoping I could at least access that data.

                                        Oh wait, you don’t let me access my data directly, do you, Suunto? So, I can’t figure out where I dropped my GoPro after all. I thought when I plunked down a big wad of $$$ that I actually owned my watch. Nope! Turns out, Suunto still owned it.

                                        I get why you’re moving to mobile, but I don’t care a flip about social media, or ‘likes,’ and I bought this watch to get away from smartphones, not to get closer to them. Technically, there is no reason you couldn’t go on indefinitely letting me just use MovesCount. And don’t give me a baloney answer that that’s not really possible. I code for a living, ok, and I’m good enough at it to pay for a pretty expensive sports habit. Of course it’s possible. You could even just have kept MovesCount going, with no updates, until its users gradually dwindled away in numbers, just like your profits will be dwindling away in the future quarters, I expect.

                                        Suunto, you don’t want to go the open-source route; you want the proprietary route. You want the Apple route.

                                        But Suunto, you’re no Apple.

                                        And that’s a good thing, really. The world already has one too many Apples as it is.

                                        Instead of Apple, you are - or rather, used to be - a company known for making top-notch high-quality outdoor routefinding gear like the 60-yo Suunto compass that I’m holding in my hand right now. I inherited it from my father; still works fantastic, just as well as the day it was built.

                                        But it was built by another company, a company that no longer exists, a company that doesn’t stand by its products like its founder did.

                                        Very sad.

                                        pavel.samokhaP Soojong MoonS ? 3 Replies Last reply 22 Feb 2021, 06:52 Reply Quote 3
                                        • pavel.samokhaP Offline
                                          pavel.samokha @diakosmos
                                          last edited by 22 Feb 2021, 06:52

                                          @diakosmos it looks like you don’t seek for help, but rather wanna make a statement, but you can access all the data from your Ambit 2 after Movescount sync stopped working. If you don’t know how, please tell what exactly is your problem.

                                          Opinions expressed are solely my own and do not express the views or opinions of my employer

                                          1 Reply Last reply Reply Quote 5
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