Goodbye Suunto, hello Garmin

exilescot1

Ok so i am one of the disgruntled masses who bought an Ambit 2 when it came out and have been left with limited functionality, cue cheap comments from the moderators on the post. I wont mention when my daughters Ambit 3 broke Suunto telling me they could not fix it but would send me a new watch for full price when the same watch was on sale on the website. Ok I had to mention it.

Using the new Suunto link to download my data and noticed it runs a file on my Mac called SDSapplication server, Now i would expect this to stop once closing the app but no it goes on using a lot of CPU time . Even after force quits it will not go away. Is this a ploy to make me upgrade my computer as well?

Dimitrios Kanellopoulos

@exilescot1 said in Goodbye Suunto, hello Garmin:

Using the new Suunto link to download my data and noticed it runs a file on my Mac called SDSapplication server, Now i would expect this to stop once closing the app but no it goes on using a lot of CPU time . Even after force quits it will not go away. Is this a ploy to make me upgrade my computer as well?

I am not familiar with that file or claim. What’s up with SUUNTO forcing you to buy a new pc ?

exilescot1

This post is deleted!

Luca Passoni

@Saketo-Nemo let’s see I just wanted to gives an heads up to suunto. If they make a suunto 10 which looks like a garmin they will do it to late for me unfortunately let’s see if fenix 6 pro is actually better. I’ll give you an update soon.

Luca Passoni

@moe67er said in Goodbye Suunto, hello Garmin:

@Luca-Passoni it is easy to migrate data with RunGap if you have iOS devices. Give it a try…

thanks! I’ve android though…any suggestion? I’ll have a look online to see what i can find :-D!
Bests

Luca

Dimitrios Kanellopoulos

@Luca-Passoni

suunto 10 which looks like a garmin

Only for looks or Software ?

freeheeler

@Dimitrios-Kanellopoulos
I don’t want either of it…

@Luca-Passoni Fenix 6 Pro is not better, it is another way supporting your activities. Much more options and possibilities. But this does not mean better at all.
I switched from S9B to F6P because I do a metrics driven training and I like the (custom) maps you can add to your watch, especially the Alpenvereinskarten.
But easier to use and nicer screen is on the S9B.

I don‘t care about Suunto App or Garmin Connect as I use WKO/TrainingPeaks.

So one watch is not better than the other, but maybe one better fits your needs.

P.S.: From a training perspective the new firmware of the Coros watches would be perfect for me with its native Stryd support.

francescobaldi

Time by time I come here to see if there are news about the integration of a full support of the ambit family in the suunto app have made some steps forward.
all I find are complainings about the ridicolous suunto politic to make their products oblolete deliberately.

I still have some hope that something will change but my main thoughts are that this will be my last suunto watch.
Great job Suunto, just not to make the little effort to copy few code lines from one app to another.
Great job, continue not to listen your customers

Bulkan

@francescobaldi said in Goodbye Suunto, hello Garmin:

Time by time I come here to see if there are news about the integration of a full support of the ambit family in the suunto app have made some steps forward.
all I find are complainings about the ridicolous suunto politic to make their products oblolete deliberately.

That’s called the bias confirmation. There are so much things going on in this community, take a look.

I still have some hope that something will change but my main thoughts are that this will be my last suunto watch.

The statement about the digital transition is not clear? I understand the position of an A3P owner but the watch is plenty funcional.

Great job Suunto, just not to make the little effort to copy few code lines from one app to another.

Looks like pretty simple to code. I don’t think this affirmation helps to get where you want Suunto to be. Don’t get me wrong, I’m just trying to say that the disappointment you have and these kind of posts aren’t the best way to get Ambit supported as max as possible in Suunto to App.

Great job, continue not to listen your customers

Did you take the surveys? I think Suunto listen but the decision aren’t made of what costumers say, at least 100%, there is feedback from what I’ve seen The new features weren’t asked by the users and there you have climb, loops…

harmonmonic

@André-Faria said in Goodbye Suunto, hello Garmin:

This comment on DCRainmaker sums it all for me:
https://www.dcrainmaker.com/2019/01/suunto-announces-decommission-plans-for-movescount-platform-impacting-some-watches.html#comment-3061899 garmin customer service phone number

For a while we all supported Suunto because they are more stable than Garmin, even if with less features (from ambit 2 onwards). I think newer models are “as bad” as garmins are, so if suunto tells me to drop a 500eur watch to the bin, guess I will choose something else. Garmin may not be the best, but at least you can take out their data and change sports modes on the watch.
Quoting from DCrainmaker "Of course, the biggest issue here is how to handle the Ambit 1/2 units. One of the most overlooked aspects of the Garmin device world is the non-reliance for virtually all of their devices on a web-based service to access your recorded workouts. You can simply plug in your watch to your computer and offload it via USB like any other file or with local desktop software that exports to your computer (even a Garmin Forerunner 305 from 13 years ago!) . "
Hope suunto gets their identity and their focus sorted. For me this is the Nokia story repeated, they had good keypad feature phones, business models, ok the trend was touch, they simply didn’t do it right, and that is what is happening with suunto, even with some models less sophisticated, if they were stable we would buy it. When my ambit 2 sapphire dies I would buy a ambit 3 sapphire new if it was supported at 100%.
Those “techology moves fast” guys…just tell me what newer suunto watches have that Ambit 3 don’t? If you talk about fenix 5x yes…it has, but newer suuntos guess not.
Again, better suunto think again and see where they were and where they want to move. I think they are thinking that “apple watches” alike will be a mine of gold, but with the quality of suunto apps I guess it will fail in a hurry.
Hope I am wrong and that this all this shift turns the brand into something even better “Suunto…replacing luck”.
In the meanwhile I also bought a Garmin, but an etrex 30x. It will take me a while to switch to a Fenix…but…if things go on this way, it would be the only route I believe…or an amazfit stratos (considering it is 1/5th of the price).

Thanks for this.Very informative

@harmonmonic said in Goodbye Suunto, hello Garmin:

@André-Faria said in Goodbye Suunto, hello Garmin:

This comment on DCRainmaker sums it all for me:
https://www.dcrainmaker.com/2019/01/suunto-announces-decommission-plans-for-movescount-platform-impacting-some-watches.html#comment-3061899 garmin customer service phone number

For a while we all supported Suunto because they are more stable than Garmin, even if with less features (from ambit 2 onwards). I think newer models are “as bad” as garmins are, so if suunto tells me to drop a 500eur watch to the bin, guess I will choose something else. Garmin may not be the best, but at least you can take out their data and change sports modes on the watch.
Quoting from DCrainmaker "Of course, the biggest issue here is how to handle the Ambit 1/2 units. One of the most overlooked aspects of the Garmin device world is the non-reliance for virtually all of their devices on a web-based service to access your recorded workouts. You can simply plug in your watch to your computer and offload it via USB like any other file or with local desktop software that exports to your computer (even a Garmin Forerunner 305 from 13 years ago!) . "
Hope suunto gets their identity and their focus sorted. For me this is the Nokia story repeated, they had good keypad feature phones, business models, ok the trend was touch, they simply didn’t do it right, and that is what is happening with suunto, even with some models less sophisticated, if they were stable we would buy it. When my ambit 2 sapphire dies I would buy a ambit 3 sapphire new if it was supported at 100%.
Those “techology moves fast” guys…just tell me what newer suunto watches have that Ambit 3 don’t? If you talk about fenix 5x yes…it has, but newer suuntos guess not.
Again, better suunto think again and see where they were and where they want to move. I think they are thinking that “apple watches” alike will be a mine of gold, but with the quality of suunto apps I guess it will fail in a hurry.
Hope I am wrong and that this all this shift turns the brand into something even better “Suunto…replacing luck”.
In the meanwhile I also bought a Garmin, but an etrex 30x. It will take me a while to switch to a Fenix…but…if things go on this way, it would be the only route I believe…or an amazfit stratos (considering it is 1/5th of the price).

Thanks for this.Very informative

Don’t forget that with the recent news, the reallity is different, ambits are now “supported”.
And at least within one more year we will have movescount and movescount app working.

jsuarez

@André-Faria The statement says 2021. That could vaguely refer to both 1 Jan and 31 Dec.

Fenr1r

@jsuarez said in Goodbye Suunto, hello Garmin:

@André-Faria The statement says 2021. That could vaguely refer to both 1 Jan and 31 Dec.

And any date inbetween. Suspense!

@Fenr1r said in Goodbye Suunto, hello Garmin:

@jsuarez said in Goodbye Suunto, hello Garmin:

@André-Faria The statement says 2021. That could vaguely refer to both 1 Jan and 31 Dec.

And any date inbetween. Suspense!

It is to add some heart beats! More calories burned!

Fenr1r

@André-Faria said in Goodbye Suunto, hello Garmin:

It is to add some heart beats! More calories burned!

Nicely spun.

jsuarez

They could’ve said until the next decade. That would have been Hitchcock-like suspense…

diakosmos

I couldn’t agree with the premise of this thread (Hello, Garmin!) more.

I loved my Ambit2. I was planning to buy a replacement. I was also checking out a new Suunto dive watch. All of my many compasses are Suunto. Great products.

My Ambit2 has data on where I lost my GoPro on my recent helicopter skiing trip, though. I was hoping I could at least access that data.

Oh wait, you don’t let me access my data directly, do you, Suunto? So, I can’t figure out where I dropped my GoPro after all. I thought when I plunked down a big wad of $$$ that I actually owned my watch. Nope! Turns out, Suunto still owned it.

I get why you’re moving to mobile, but I don’t care a flip about social media, or ‘likes,’ and I bought this watch to get away from smartphones, not to get closer to them. Technically, there is no reason you couldn’t go on indefinitely letting me just use MovesCount. And don’t give me a baloney answer that that’s not really possible. I code for a living, ok, and I’m good enough at it to pay for a pretty expensive sports habit. Of course it’s possible. You could even just have kept MovesCount going, with no updates, until its users gradually dwindled away in numbers, just like your profits will be dwindling away in the future quarters, I expect.

Suunto, you don’t want to go the open-source route; you want the proprietary route. You want the Apple route.

But Suunto, you’re no Apple.

And that’s a good thing, really. The world already has one too many Apples as it is.

Instead of Apple, you are - or rather, used to be - a company known for making top-notch high-quality outdoor routefinding gear like the 60-yo Suunto compass that I’m holding in my hand right now. I inherited it from my father; still works fantastic, just as well as the day it was built.

But it was built by another company, a company that no longer exists, a company that doesn’t stand by its products like its founder did.

Very sad.

pavel.samokha

@diakosmos it looks like you don’t seek for help, but rather wanna make a statement, but you can access all the data from your Ambit 2 after Movescount sync stopped working. If you don’t know how, please tell what exactly is your problem.

Soojong Moon

@diakosmos Among your opinions, I think we have to admit that the mobile platform is inevitable. These days, MZ generations are mainly using mobile phone for everything and many of them even don’t use laptop anymore.

EVERYTHING would be always better if we can do everything. But, when the resources are limited, we have to focus more on core areas.

I respect your complaints, but if there is any small amount of resources, I believe that Suunto must improve the Suunto App first.