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Strava export not correctly recording pauses

Scheduled Pinned Locked Moved Suunto app - Questions & Feedback
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  • Š Offline
    Šón Čestr @Dimitrios Kanellopoulos
    last edited by 5 Jun 2019, 15:33

    @Dimitrios-Kanellopoulos , yep, I was also referring to the splits (and corresponding pace graph) that are auto-generated by Strava. I use the web version and see them here:

    a) On the overview page: “Splits” in the right-hand panel beside the map and pace graph in the bottommost panel

    b) Analysis → Workout Analysis → Bottom left panel when viewing “Splits” or “Smoothed” but not “Laps”

    D 1 Reply Last reply 5 Jun 2019, 15:35 Reply Quote 1
    • D Offline
      Dimitrios Kanellopoulos Community Manager @Šón Čestr
      last edited by 5 Jun 2019, 15:35

      @Šón-Čestr clear! The fix is coming for that.

      And it is related to your nice finding of pauses.

      So just following up, we export also the data during the pause period and that makes strava count very strange split times.

      I am sure this fix will rollout next week as I said about swimming as well (that is a different fix though) if all goes well.

      Community Manager / Admin @Suunto
      Creator of Quantified-Self.io
      youtube.com/c/dimitrioskanellopoulos
      https://instagram.com/dimitrioskanellopoulos
      https://www.strava.com/athletes/7586105

      Š D 2 Replies Last reply 5 Jun 2019, 15:38 Reply Quote 2
      • Š Offline
        Šón Čestr @Dimitrios Kanellopoulos
        last edited by 5 Jun 2019, 15:38

        @Dimitrios-Kanellopoulos nice! You guys fixed this quickly! Thanks!

        1 Reply Last reply Reply Quote 1
        • D Offline
          D Schilderman @Dimitrios Kanellopoulos
          last edited by D Schilderman 6 May 2019, 17:18 5 Jun 2019, 17:14

          @Dimitrios-Kanellopoulos
          Thanks for your reply. So I can expect the fix within a couple of weeks :).

          One more question. Does that fix also correct for “auto-pause” when standing still? Or only manual pause.

          Edit:
          To add… I just checked the details of the run that I originally was talking about.
          The Suunto App also shows 29 mins for the 4th km where I had my watch on pause… So do we get a fix for that AND strava?

          Kind regards.

          D 1 Reply Last reply 5 Jun 2019, 19:18 Reply Quote 0
          • D Offline
            Dimitrios Kanellopoulos Community Manager @D Schilderman
            last edited by 5 Jun 2019, 19:18

            @D-Schilderman the fix for the app (presumably android) I am not sure about next week.

            Can you elaborate on the autopause thingy about strava? The moving time vs elapsed time ?

            Community Manager / Admin @Suunto
            Creator of Quantified-Self.io
            youtube.com/c/dimitrioskanellopoulos
            https://instagram.com/dimitrioskanellopoulos
            https://www.strava.com/athletes/7586105

            D 1 Reply Last reply 6 Jun 2019, 07:11 Reply Quote 1
            • D Offline
              D Schilderman @Dimitrios Kanellopoulos
              last edited by 6 Jun 2019, 07:11

              @Dimitrios-Kanellopoulos
              Well… I had autopause turned on but i also manually put it on pause also during the period that we were doing drills.
              So a double whammy (manual pause + auto-pause).

              It still registered all the time on the suunto app and strava.

              D 1 Reply Last reply 6 Jun 2019, 08:02 Reply Quote 0
              • D Offline
                Dimitrios Kanellopoulos Community Manager @D Schilderman
                last edited by 6 Jun 2019, 08:02

                @D-Schilderman for strava to remove these pauses (on the total time) you should not pause the watch.

                Strava will do it’s calculations if there is no watch pause event.

                Community Manager / Admin @Suunto
                Creator of Quantified-Self.io
                youtube.com/c/dimitrioskanellopoulos
                https://instagram.com/dimitrioskanellopoulos
                https://www.strava.com/athletes/7586105

                D 1 Reply Last reply 7 Jun 2019, 14:11 Reply Quote 0
                • D Offline
                  D Schilderman @Dimitrios Kanellopoulos
                  last edited by 7 Jun 2019, 14:11

                  @Dimitrios-Kanellopoulos So until the fix in a few weeks, this is the way to do it…?
                  Thanks!

                  D 1 Reply Last reply 7 Jun 2019, 18:58 Reply Quote 1
                  • D Offline
                    Dimitrios Kanellopoulos Community Manager @D Schilderman
                    last edited by 7 Jun 2019, 18:58

                    @D-Schilderman About the total time (and not the splits that this thread is about) we cannot do anything. That is how strava works and how people are used to it. Once we “hacked” it and people complained why strava does not calculate the moving time

                    Community Manager / Admin @Suunto
                    Creator of Quantified-Self.io
                    youtube.com/c/dimitrioskanellopoulos
                    https://instagram.com/dimitrioskanellopoulos
                    https://www.strava.com/athletes/7586105

                    1 Reply Last reply Reply Quote 0
                    • S Offline
                      SamanthaJ
                      last edited by 10 Jun 2019, 00:48

                      Please can you advise, my moving time and elapsed time when imported to Strava both reads the same (watch is Suunto Spartan Trainer Wrist HR). This watch is new and previously I had a Ambit 2 with no issues. I never paused the Ambit 2 due to always receiving the difference between moving/elapsed. I thought it would be the same on Spartan Trainer.

                      S 1 Reply Last reply 10 Jun 2019, 01:24 Reply Quote 0
                      • S Offline
                        SamanthaJ @SamanthaJ
                        last edited by 10 Jun 2019, 01:24

                        @SamanthaJ All good, think I have just worked it out ‘Autopause’ 🤦‍♀️

                        1 Reply Last reply Reply Quote 1
                        • D Offline
                          Dimitrios Kanellopoulos Community Manager
                          last edited by 17 Jun 2019, 10:43

                          Hi this should be fixed as of today.
                          Paused records are no longer included and that should fix the strava autogenerated splits

                          Community Manager / Admin @Suunto
                          Creator of Quantified-Self.io
                          youtube.com/c/dimitrioskanellopoulos
                          https://instagram.com/dimitrioskanellopoulos
                          https://www.strava.com/athletes/7586105

                          1 Reply Last reply Reply Quote 1
                          • D Offline
                            Dimitrios Kanellopoulos Community Manager
                            last edited by 17 Jun 2019, 11:24

                            Sorry not yet deployed. I made a mistake.

                            Community Manager / Admin @Suunto
                            Creator of Quantified-Self.io
                            youtube.com/c/dimitrioskanellopoulos
                            https://instagram.com/dimitrioskanellopoulos
                            https://www.strava.com/athletes/7586105

                            1 Reply Last reply Reply Quote 0
                            • J Offline
                              Jack Davis
                              last edited by 18 Jun 2019, 00:27

                              I would like to flag this as an issue as well and I don’t believe it’s ‘Just how Strava works’. My partner has a Garmin watch and if she pauses her watch her split on Strava only shows the moving time whereas if I pause my Suunto run it incorperates the pause into my split on Strava.

                              D 1 Reply Last reply 18 Jun 2019, 06:37 Reply Quote 0
                              • D Offline
                                Dimitrios Kanellopoulos Community Manager @Jack Davis
                                last edited by 18 Jun 2019, 06:37

                                @Jack-Davis hi Jack this issue is about splits not the total moving time. I own a garmin as well and it does work as Strava explains it here:

                                https://support.strava.com/hc/en-us/articles/115001188684-Moving-Time-Calculations

                                When uploading runs Strava relies on the recorded “timer time” which is the time the app or device was unpaused to determine moving time. As long as your device is recording conventional pauses, Strava will respect any pauses recorded in the file whether your device pauses automatically or you manually hit the pause button. It’s important to keep in mind is that if you choose to pause you must do so consistently. If there are any pause events in your activity file our server will not remove any additional resting time. If you do not pause at all our server will calculate moving time based on the recorded GPS data. Again, even though elapsed time may be the same, Strava may calculate moving time differently than other platforms.

                                Community Manager / Admin @Suunto
                                Creator of Quantified-Self.io
                                youtube.com/c/dimitrioskanellopoulos
                                https://instagram.com/dimitrioskanellopoulos
                                https://www.strava.com/athletes/7586105

                                Jonathan NewbyJ 1 Reply Last reply 18 Jun 2019, 06:45 Reply Quote 1
                                • Jonathan NewbyJ Offline
                                  Jonathan Newby @Dimitrios Kanellopoulos
                                  last edited by 18 Jun 2019, 06:45

                                  @Dimitrios-Kanellopoulos you own a garmin🤭🙃

                                  D 1 Reply Last reply 18 Jun 2019, 07:00 Reply Quote 0
                                  • D Offline
                                    Dimitrios Kanellopoulos Community Manager @Jonathan Newby
                                    last edited by 18 Jun 2019, 07:00

                                    @Jonathan-Newby I test competitor watches. I am a fieldtester 😄
                                    You can ask me anything about it

                                    Community Manager / Admin @Suunto
                                    Creator of Quantified-Self.io
                                    youtube.com/c/dimitrioskanellopoulos
                                    https://instagram.com/dimitrioskanellopoulos
                                    https://www.strava.com/athletes/7586105

                                    1 Reply Last reply Reply Quote 1
                                    • Š Offline
                                      Šón Čestr
                                      last edited by 18 Jun 2019, 07:49

                                      Here’s another strange, related sample:

                                      https://www.strava.com/activities/2459472037/overview
                                      https://app.suunto.com/move/seanchester/5d0894c88bfe5dc4be4e4aec

                                      This activity contains no pauses. However, Strava (the Suunto export) and my watch both report 320 metres longer than does the Suunto app. In Strava, the pace goes wonky in those last 300m, and it reports a personal fastest 1km time when I was just jogging. GPS reception was spotty in the middle of the run (despite open skies), but I take speed/distance off the Stryd footpod. I had FusedTrack enabled.

                                      D 1 Reply Last reply 18 Jun 2019, 07:59 Reply Quote 1
                                      • D Offline
                                        Dimitrios Kanellopoulos Community Manager @Šón Čestr
                                        last edited by 18 Jun 2019, 07:59

                                        @Šón-Čestr Fused track did that for sure. Strava does not like fused track. A workarround for this is to export the Strava GPX and reupload it.

                                        REgarding splits we are testing the fix. IF you like to participate on the test of the fix for the split times and paused data @Šón-Čestr (We talked about it the drops when paused in the traffic light) I can be providing you manually the fit files to upload to strava if you give me the Suunto app links .

                                        Community Manager / Admin @Suunto
                                        Creator of Quantified-Self.io
                                        youtube.com/c/dimitrioskanellopoulos
                                        https://instagram.com/dimitrioskanellopoulos
                                        https://www.strava.com/athletes/7586105

                                        Š 1 Reply Last reply 18 Jun 2019, 10:20 Reply Quote 1
                                        • Š Offline
                                          Šón Čestr @Dimitrios Kanellopoulos
                                          last edited by Šón Čestr 18 Jun 2019, 10:20

                                          @Dimitrios-Kanellopoulos Thanks, I will avoid FusedTrack for now then.

                                          As for the splits fix, yep, I’d be happy to test it. I might be a bit slow to report back, though, as I’m travelling these days. I will reply to this message with the Suunto app links when I get a chance.

                                          D 1 Reply Last reply 18 Jun 2019, 10:31 Reply Quote 1
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