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Strava export not correctly recording pauses

Scheduled Pinned Locked Moved Suunto app - Questions & Feedback
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  • D Offline
    Dimitrios Kanellopoulos Community Manager @Jack Davis
    last edited by 18 Jun 2019, 06:37

    @Jack-Davis hi Jack this issue is about splits not the total moving time. I own a garmin as well and it does work as Strava explains it here:

    https://support.strava.com/hc/en-us/articles/115001188684-Moving-Time-Calculations

    When uploading runs Strava relies on the recorded “timer time” which is the time the app or device was unpaused to determine moving time. As long as your device is recording conventional pauses, Strava will respect any pauses recorded in the file whether your device pauses automatically or you manually hit the pause button. It’s important to keep in mind is that if you choose to pause you must do so consistently. If there are any pause events in your activity file our server will not remove any additional resting time. If you do not pause at all our server will calculate moving time based on the recorded GPS data. Again, even though elapsed time may be the same, Strava may calculate moving time differently than other platforms.

    Community Manager / Admin @Suunto
    Creator of Quantified-Self.io
    youtube.com/c/dimitrioskanellopoulos
    https://instagram.com/dimitrioskanellopoulos
    https://www.strava.com/athletes/7586105

    J 1 Reply Last reply 18 Jun 2019, 06:45 Reply Quote 1
    • J Offline
      Jonathan Newby @Dimitrios Kanellopoulos
      last edited by 18 Jun 2019, 06:45

      @Dimitrios-Kanellopoulos you own a garmin🤭🙃

      D 1 Reply Last reply 18 Jun 2019, 07:00 Reply Quote 0
      • D Offline
        Dimitrios Kanellopoulos Community Manager @Jonathan Newby
        last edited by 18 Jun 2019, 07:00

        @Jonathan-Newby I test competitor watches. I am a fieldtester 😄
        You can ask me anything about it

        Community Manager / Admin @Suunto
        Creator of Quantified-Self.io
        youtube.com/c/dimitrioskanellopoulos
        https://instagram.com/dimitrioskanellopoulos
        https://www.strava.com/athletes/7586105

        1 Reply Last reply Reply Quote 1
        • Š Offline
          Šón Čestr
          last edited by 18 Jun 2019, 07:49

          Here’s another strange, related sample:

          https://www.strava.com/activities/2459472037/overview
          https://app.suunto.com/move/seanchester/5d0894c88bfe5dc4be4e4aec

          This activity contains no pauses. However, Strava (the Suunto export) and my watch both report 320 metres longer than does the Suunto app. In Strava, the pace goes wonky in those last 300m, and it reports a personal fastest 1km time when I was just jogging. GPS reception was spotty in the middle of the run (despite open skies), but I take speed/distance off the Stryd footpod. I had FusedTrack enabled.

          D 1 Reply Last reply 18 Jun 2019, 07:59 Reply Quote 1
          • D Offline
            Dimitrios Kanellopoulos Community Manager @Šón Čestr
            last edited by 18 Jun 2019, 07:59

            @Šón-Čestr Fused track did that for sure. Strava does not like fused track. A workarround for this is to export the Strava GPX and reupload it.

            REgarding splits we are testing the fix. IF you like to participate on the test of the fix for the split times and paused data @Šón-Čestr (We talked about it the drops when paused in the traffic light) I can be providing you manually the fit files to upload to strava if you give me the Suunto app links .

            Community Manager / Admin @Suunto
            Creator of Quantified-Self.io
            youtube.com/c/dimitrioskanellopoulos
            https://instagram.com/dimitrioskanellopoulos
            https://www.strava.com/athletes/7586105

            Š 1 Reply Last reply 18 Jun 2019, 10:20 Reply Quote 1
            • Š Offline
              Šón Čestr @Dimitrios Kanellopoulos
              last edited by Šón Čestr 18 Jun 2019, 10:20

              @Dimitrios-Kanellopoulos Thanks, I will avoid FusedTrack for now then.

              As for the splits fix, yep, I’d be happy to test it. I might be a bit slow to report back, though, as I’m travelling these days. I will reply to this message with the Suunto app links when I get a chance.

              D 1 Reply Last reply 18 Jun 2019, 10:31 Reply Quote 1
              • D Offline
                Dimitrios Kanellopoulos Community Manager @Šón Čestr
                last edited by 18 Jun 2019, 10:31

                @Šón-Čestr Top thanks!

                Community Manager / Admin @Suunto
                Creator of Quantified-Self.io
                youtube.com/c/dimitrioskanellopoulos
                https://instagram.com/dimitrioskanellopoulos
                https://www.strava.com/athletes/7586105

                Y 1 Reply Last reply 19 Jun 2019, 12:10 Reply Quote 0
                • Y Offline
                  Yurgo @Dimitrios Kanellopoulos
                  last edited by 19 Jun 2019, 12:10

                  @Dimitrios-Kanellopoulos, thanks for fix! But ive got something strange after update. There are no any info about pulse and zones of activities if to check it on watches. It was lost after update! Before device has been updated i can check target pulse and assigned zones of just saved training directly on watches. After update this info is unavailable there.

                  D 1 Reply Last reply 19 Jun 2019, 12:18 Reply Quote 0
                  • D Offline
                    Dimitrios Kanellopoulos Community Manager @Yurgo
                    last edited by 19 Jun 2019, 12:18

                    @Yurgo after the update all prev activities are compressed so these stuff are wiped out. You can check those via the app.

                    On new activities after the update it will be fine to check them via the watch as well.

                    Community Manager / Admin @Suunto
                    Creator of Quantified-Self.io
                    youtube.com/c/dimitrioskanellopoulos
                    https://instagram.com/dimitrioskanellopoulos
                    https://www.strava.com/athletes/7586105

                    1 Reply Last reply Reply Quote 1
                    • G Offline
                      GD628
                      last edited by 25 Jun 2019, 10:46

                      Hello,

                      now i did the update on my watch and did a swim and i saw some diffrents but i´m not satisfied!

                      You can see it on the picture!

                      • movement time wrong so the calculate pace wrong
                      • too many rounds

                      I think only the manuel round have to import to the Strava not a mix.

                      Maybe same problem at run and bike, i will test it after my holidays.

                      On the Suunto app everythink is right! (i hope😀 )

                      d44d72f8-242e-47da-a9e4-a940a483a896-image.png

                      Hope that it has not already been described in the previous contributions.

                      More issue but not in this post!

                      Suunto App really slow!!! 😴
                      In the Suunto app not all possible to make all settings like in Movescount!
                      GPS quality is bad! 😕

                      I will confirm it and open a seperate Post!

                      1 Reply Last reply Reply Quote 0
                      • D Offline
                        Dimitrios Kanellopoulos Community Manager
                        last edited by 25 Jun 2019, 13:00

                        Hi we have deployed the fix for the paused records in Strava.

                        You split should be fine now. Please do give feedback here about this!
                        Its for newly synced activities

                        Swimming is a separate subject, let’s keep it scoped there. However, those pause records are also removed from swimming.

                        Community Manager / Admin @Suunto
                        Creator of Quantified-Self.io
                        youtube.com/c/dimitrioskanellopoulos
                        https://instagram.com/dimitrioskanellopoulos
                        https://www.strava.com/athletes/7586105

                        Š 2 Replies Last reply 25 Jun 2019, 16:17 Reply Quote 1
                        • Š Offline
                          Šón Čestr @Dimitrios Kanellopoulos
                          last edited by 25 Jun 2019, 16:17

                          @Dimitrios-Kanellopoulos Great, thanks guys! this first upload today looks much better: run had a lot of pauses, up to 10 minutes long (stretches/drills), and the data looks very clean on Strava now.

                          1 Reply Last reply Reply Quote 1
                          • Š Offline
                            Šón Čestr @Dimitrios Kanellopoulos
                            last edited by 24 Jul 2019, 01:06

                            @Dimitrios-Kanellopoulos not sure if you want a new thread opened for this? But I had a very bad Strava export today after a fartlek run. The data looks quite appropriate in Suunto App, but the Strava activity has spikes reaching 45 km/hr:

                            https://app.suunto.com/move/seanchester/5d37ac7617683a5924ecafe3
                            https://www.strava.com/activities/2557972773/overview

                            1 Reply Last reply Reply Quote 0
                            • Dimitrios KanellopoulosD Offline
                              Dimitrios Kanellopoulos Community Manager
                              last edited by 24 Jul 2019, 07:41

                              Looks like it lost GPS ?

                              Community Manager / Admin @Suunto
                              Creator of Quantified-Self.io
                              youtube.com/c/dimitrioskanellopoulos
                              https://instagram.com/dimitrioskanellopoulos
                              https://www.strava.com/athletes/7586105

                              Šón ČestrŠ 1 Reply Last reply 24 Jul 2019, 14:40 Reply Quote 0
                              • Šón ČestrŠ Offline
                                Šón Čestr @Dimitrios Kanellopoulos
                                last edited by 24 Jul 2019, 14:40

                                @Dimitrios-Kanellopoulos Yep! But the pace/distance data is coming from the Stryd footpod and looks fine in both Stryd Power Center and Suunto App. Only Strava appears affected (except, of course, for the gps trace).

                                Dimitrios KanellopoulosD 1 Reply Last reply 24 Jul 2019, 15:25 Reply Quote 0
                                • Dimitrios KanellopoulosD Offline
                                  Dimitrios Kanellopoulos Community Manager @Šón Čestr
                                  last edited by 24 Jul 2019, 15:25

                                  @Šón-Čestr hmmm. IS it sure that Pace on Strava is from Stryd? I am not sure about that. Just to understand on TP is it ok?

                                  Community Manager / Admin @Suunto
                                  Creator of Quantified-Self.io
                                  youtube.com/c/dimitrioskanellopoulos
                                  https://instagram.com/dimitrioskanellopoulos
                                  https://www.strava.com/athletes/7586105

                                  Šón ČestrŠ 1 Reply Last reply 24 Jul 2019, 19:02 Reply Quote 0
                                  • Šón ČestrŠ Offline
                                    Šón Čestr @Dimitrios Kanellopoulos
                                    last edited by 24 Jul 2019, 19:02

                                    @Dimitrios-Kanellopoulos I don’t see any instantaneous velocity faster than about 3’56/mi (downhill) on TrainingPeaks:
                                    http://tpks.ws/36ICQZJU6AL5JSYJIILU4465OA

                                    Šón ČestrŠ 1 Reply Last reply 24 Jul 2019, 20:21 Reply Quote 0
                                    • Šón ČestrŠ Offline
                                      Šón Čestr @Šón Čestr
                                      last edited by 24 Jul 2019, 20:21

                                      @Dimitrios-Kanellopoulos okay, it looks like you’re right. Here’s the data from Stryd:
                                      https://www.stryd.com/powercenter/run/6416472546017280

                                      (I see now the peaks in TP and the errors in SA: I’m not accustomed to either interface.)

                                      So this implies that I’m still getting speed/distance from gps/wrist acceleration? It’s very frustrating both how hard it is:
                                      a) to set up the S9 to take pace/distance only from Stryd; and
                                      b) to know what is the data source that the watch is currently using.

                                      I’ve been trying to get these settings correct since I upgraded from the A3P several months ago. 😢

                                      Dimitrios KanellopoulosD 1 Reply Last reply 25 Jul 2019, 14:24 Reply Quote 0
                                      • Dimitrios KanellopoulosD Offline
                                        Dimitrios Kanellopoulos Community Manager @Šón Čestr
                                        last edited by 25 Jul 2019, 14:24

                                        @Šón-Čestr let me help. Its easy.

                                        1. Repair Stryd as a footpod. The moment you do it go on the watch to the paired devices list, find the footpod and turn off immediately the autocalibration. That will make the watch take pace ONLY from stryd and the track will be recorded as well.
                                        2. That it.

                                        Community Manager / Admin @Suunto
                                        Creator of Quantified-Self.io
                                        youtube.com/c/dimitrioskanellopoulos
                                        https://instagram.com/dimitrioskanellopoulos
                                        https://www.strava.com/athletes/7586105

                                        Šón ČestrŠ 1 Reply Last reply 25 Jul 2019, 15:02 Reply Quote 0
                                        • Šón ČestrŠ Offline
                                          Šón Čestr @Dimitrios Kanellopoulos
                                          last edited by 25 Jul 2019, 15:02

                                          Thanks, @Dimitrios-Kanellopoulos , but this is exactly what I’ve done. I repaired the foot pod (it’s not connected as a power pod) and immediately disabled “auto-calibration” based on the “auto-calibration” thread that I had started, and I did it again last night (in addition to switching from GPS+GLONASS to GPS+Galileo). In both cases, I waited at least 30 minutes until moving the footpod again, to ensure that it didn’t perceive the pairing as part of an activity.

                                          This is why it was so surprising to me when you identified (correctly) that I seem to have gotten data from wrist acceleration when the gps + glonass signal dropped. I was convinced that it should have just come from the foot pod in the first place.

                                          Dimitrios KanellopoulosD 2 Replies Last reply 25 Jul 2019, 15:12 Reply Quote 0
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