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May Transition Update

Scheduled Pinned Locked Moved Digital service transition
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  • I Offline
    isazi Moderator @shoaib khan 0
    last edited by 28 Nov 2019, 07:00

    @shoaib-khan-0 looks like spam 🙂

    Watch: Suunto Vertical Ti

    Blog: isazi's home

    1 Reply Last reply Reply Quote 1
    • H Offline
      Hitesh Aggarwal
      last edited by 2 Dec 2019, 14:25

      New Suunto app is good but please make Ambit 3 Peak fully compatible with it having all the features that Movescount provide. Suunto is a great company and I believe its watches are better than Garmin’s. Don’t ruin this image by reducing Ambit 3 Peak’s usability through the Suunto App.

      L ? D F S 5 Replies Last reply 2 Dec 2019, 15:35 Reply Quote 18
      • L Offline
        LudovicTheRunner @Hitesh Aggarwal
        last edited by 2 Dec 2019, 15:35

        @Hitesh-Aggarwal: +1 ! Fully agree ! We deserve to have a decent app and connectivity !

        B 1 Reply Last reply 6 Jan 2020, 10:57 Reply Quote 5
        • B Offline
          bulicp @LudovicTheRunner
          last edited by 6 Jan 2020, 10:57

          +1. Agree.

          1 Reply Last reply Reply Quote 2
          • ? Offline
            A Former User @Hitesh Aggarwal
            last edited by 1 Feb 2020, 00:43

            @Hitesh-Aggarwal 👍

            1 Reply Last reply Reply Quote 0
            • S Online
              sebchastang Silver Members
              last edited by 11 Feb 2020, 09:00

              Please also make Suunto Traverse fully compatible with Suunto App. Have a nice day.

              Suunto Vertical
              Suunto Traverse

              1 Reply Last reply Reply Quote 4
              • D Offline
                dalbocha @Hitesh Aggarwal
                last edited by 3 Mar 2020, 09:57

                Fully agree!

                1 Reply Last reply Reply Quote 0
                • F Offline
                  francescobaldi @Hitesh Aggarwal
                  last edited by 3 Mar 2020, 16:57

                  @Hitesh-Aggarwal fully agree too.
                  I’m new in the suunto family I’m a new owner of an ambit 3 peak, I decided to moove to suunto for the good reputation of the company and products, and just after my purchase I discover that I have a watch that is going into programmed obsolescence…
                  It’s very sad, also because I bought a A3P that on the website is still on sell at 349-399 euros (not exactly on doscount…) and it’s not written anywhere that will not be supported…
                  I think that suunto with a very little effort have the opportunity to defend their image and make the owner satisfied giving them full compatibility with the app functions, like route planning and transferring and watch interface personalization…

                  Ambit 3 Peak vs Suunto app "sad" owner.
                  Flatwater kayaker, runner, road and mountain biker & hiker

                  F 1 Reply Last reply 3 Mar 2020, 17:26 Reply Quote 3
                  • F Offline
                    freeheeler @francescobaldi
                    last edited by 3 Mar 2020, 17:26

                    @francescobaldi
                    it surprises me that Suunto still sells A3P with this specs.
                    I mean it is a great watch, no reason to take it off the market!

                    But they say: watch customization and data transfer: wireless/usb cable

                    phone as secondary display of watch: with movescount app

                    and post analysis of multisport exercise by sport: in Suunto Movescount.com

                    everything points towards Movescount but instead they should place a hint for the transition and the future alternatives 👍

                    living sideways

                    1 Reply Last reply Reply Quote 5
                    • S Offline
                      Steve Mo @Hitesh Aggarwal
                      last edited by 6 Mar 2020, 14:50

                      @Hitesh-Aggarwal 100% Agreed

                      1 Reply Last reply Reply Quote 0
                      • ? Offline
                        A Former User
                        last edited by 6 May 2020, 04:41

                        Regarding the May news
                        https://www.suunto.com/pt-pt/Content-pages/digital-service-transition/

                        Shouldn’t we be getting emails?
                        I find quite annoying that every week I receive the same sales/discounts from suunto but never news from digital transition.
                        Is it the same for everybody?
                        I even unsubscribed the suunto newsletter because of that (which is a pity because usually suunto provides good content).
                        If you really need to “clean the stock” I think it may be other ways (and more efficient) than bugging actual users, specially the ones that may not be that happy about some suunto decisions.

                        M Z B 3 Replies Last reply 6 May 2020, 05:52 Reply Quote 7
                        • M Offline
                          margusl @Guest
                          last edited by 6 May 2020, 05:52

                          @André-Faria , maybe they are adding some personal touch to those update mails and it just takes few week/months longer 🙂 ?
                          I received my last on in Dec. 2019, there was some delay but at leas they showed up in a week or so after transition page was updated

                          F 1 Reply Last reply 6 May 2020, 08:04 Reply Quote 2
                          • F Offline
                            freeheeler @margusl
                            last edited by 6 May 2020, 08:04

                            @margusl
                            what update mails?

                            living sideways

                            M 1 Reply Last reply 6 May 2020, 08:58 Reply Quote 2
                            • Z Offline
                              zvonejan Bronze Member @Guest
                              last edited by 6 May 2020, 08:18

                              @André-Faria said in May Transition Update:

                              Regarding the May news
                              https://www.suunto.com/pt-pt/Content-pages/digital-service-transition/

                              Shouldn’t we be getting emails?
                              I find quite annoying that every week I receive the same sales/discounts from suunto but never news from digital transition.
                              Is it the same for everybody?
                              I even unsubscribed the suunto newsletter because of that (which is a pity because usually suunto provides good content).
                              If you really need to “clean the stock” I think it may be other ways (and more efficient) than bugging actual users, specially the ones that may not be that happy about some suunto decisions.

                              I totally agree!

                              1 Reply Last reply Reply Quote 2
                              • M Offline
                                margusl @freeheeler
                                last edited by 6 May 2020, 08:58

                                @TELE-HO said in May Transition Update:

                                @margusl
                                what update mails?

                                5a01893a-f13f-47b2-a899-a6e6e16c7742-image.png
                                I have several MC accounts, some of those have only Ambit1 connected, others have Ambit1 & Ambit3. Those were registered with different email aliases but all the mails end up in the same inbox. As you can see from mail count (2nd column, right after “Suunto”), not all those accounts get same update mails.

                                M F 2 Replies Last reply 6 May 2020, 09:55 Reply Quote 1
                                • M Offline
                                  Mff73 @margusl
                                  last edited by 6 May 2020, 09:55

                                  @margusl

                                  c992eaba-fe92-4dc7-913d-b5b5ac59ff76-image.png

                                  What is this one ?

                                  Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                  Suunto Vertical all black
                                  Wife : S9PP
                                  SA: Always the latest beta :)
                                  Android 13, Galaxy S205G

                                  M 1 Reply Last reply 6 May 2020, 11:07 Reply Quote 0
                                  • B Offline
                                    Bulkan Moderator @Guest
                                    last edited by 6 May 2020, 10:13

                                    Hi @André-Faria,

                                    The current situation with the coronavirus may affects to the normal activity of every company, included Suunto. I’m very caution in this “lock down”.

                                    Tu comunidad Suunto en Telegram: https://t.me/suuntocommunity (spanish)

                                    A ? 2 Replies Last reply 6 May 2020, 12:02 Reply Quote 1
                                    • M Offline
                                      margusl @Mff73
                                      last edited by margusl 5 Jun 2020, 11:34 6 May 2020, 11:07

                                      @Mff73 said in May Transition Update:

                                      @margusl

                                      c992eaba-fe92-4dc7-913d-b5b5ac59ff76-image.png

                                      What is this one ?

                                      Subject: Digital service update
                                      Date: Tue, 30 Apr 2019 06:14:24 -0600

                                      View Web Version

                                      Dear Suunto community members,

                                      We are happy to share the latest news related to our digital service transition.

                                      Firstly, thank you for your feedback around this topic, your passion for our brand and services only inspires us more to create experiences that you find fulfilling. We are listening and our strategy reflects your input.
                                      Key updates:
                                      Suunto app development:

                                      Since January we’ve brought some meaningful usability and route enhancements, a renewed Android app user experience, as well as our new connection with Relive - enabling you to turn your adventures into personal videos worth sharing. Keep your app updated for the latest features and best experience.

                                      Data transfer from Movescount:

                                      We will begin enabling the import of your exercise history from Movescount to Suunto app in May, starting first with select products.Find out more here.

                                      Movescount App:

                                      In order to provide a clearer and more understandable experience with our digital services we will be making changes that impact the Movescount App in 2019. Read the details on our transition page.

                                      Suunto movescount.com (web service):

                                      The web service for Movescount is a fundamental part of our current digital services and we continue to assess its most important and utilized functionalities. We will share updates in the coming months, as we know they are particularly relevant for those connecting exclusively by cable to the web, like Ambit and Ambit 2.

                                      As we go forward with our transition, we hope you will continue to share your feedback with us. We will ask your opinion via surveys in Suunto app.

                                      -Your Suunto team

                                      They have it on https://www.suunto.com/Content-pages/digital-service-transition/?setcountry=en as well if you scroll it down to Previous updates . But here’s a strange bit, Previous updates is actually missing from some localized pages, so if you can’t see it there, switch to global or US.

                                      M 1 Reply Last reply 6 May 2020, 11:58 Reply Quote 1
                                      • M Offline
                                        Mff73 @margusl
                                        last edited by 6 May 2020, 11:58

                                        @margusl
                                        Got it thanks.
                                        I thought it was about “Web Version of SuuntoApp” 🙂

                                        Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                        Suunto Vertical all black
                                        Wife : S9PP
                                        SA: Always the latest beta :)
                                        Android 13, Galaxy S205G

                                        M 1 Reply Last reply 6 May 2020, 12:14 Reply Quote 0
                                        • A Offline
                                          amasidlover Bronze Member @Bulkan
                                          last edited by 6 May 2020, 12:02

                                          @Bulkan Yes, Suunto certainly seem to have increased the volume of emails trying to persuade me to buy a new watch since lockdown started!

                                          1 Reply Last reply Reply Quote 1
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