S9 Baro takes very long to find GPS signal before a move

sartoric · 9 Jul 2019, 23:20

@silentvoyager
So the problem is MC App not updating AGPS ?!

What happen to AGPS if you connect by cable ?

A Former User · 10 Jul 2019, 00:23

@sartoric said in S9 Baro takes very long to find GPS signal before a move:

What happen to AGPS if you connect by cable ?

I don’t know. I’ll test it next time I have this issue. The issue is intermittent.

Brad_Olwin · 10 Jul 2019, 02:49

MC app is being retired at the end of 2019. But, until SA is caught up a bit more, those that are having trouble with AGPS could use SA and MC apps together. You would then be able to sync to MC, use the POIs and workout calendar as well as SA sync to update AGPS. It is not that much hassle to use both but only one app can be running at one time.

A Former User · 10 Jul 2019, 04:22

@Brad_Olwin said in S9 Baro takes very long to find GPS signal before a move:

MC app is being retired at the end of 2019. But, until SA is caught up a bit more, those that are having trouble with AGPS could use SA and MC apps together. You would then be able to sync to MC, use the POIs and workout calendar as well as SA sync to update AGPS. It is not that much hassle to use both but only one app can be running at one time.

After reading this post I said to myself - OK, let’s give it a try!

So, I’ve created a new SA account, paired my Suunto 9 to SA, and synced 19 activities I had on the watch to it.

It may be updating AGPS to my watch now, but the app is simply unusable after the initial sync! It freezes so badly that every tap takes a few seconds for the app to respond. And it is missing some activities including a recent 12 hour run - is that a reason it is freezing by any chance?

If that is what I’ll be forced to use when MC is retired, it won’t take me long to switch to another brand. I have zero tolerance for bad software.

Mff73 · 10 Jul 2019, 04:27

@silentvoyager
there is a “bug” for long run sync, and if you are in that case, until it is fixes, you could use this instead :
https://forum.suunto.com/topic/2841/long-activities-not-syncing-for-android-try-this-version
old version, surely new features missing, but at least to sync your activities, and wait for the fix.

Dimitrios Kanellopoulos · 10 Jul 2019, 07:37

@silentvoyager what version ? Thanks for the time and effort.

I’ll create an issue for the mc app. Its clear now.

Dimitrios Kanellopoulos · 10 Jul 2019, 10:33

@silentvoyager I see the issue. Please if you have a different system font for you system (eg enlarged) switch it back to to normal for the app not to crash

stokje · 10 Jul 2019, 16:51

Sooooo, more people experiencing problems with updating the AGPS.
MC, cable and SA users, it seems…
What to do now? does Suunto know, if not, how?

sartoric · 7 Oct 2019, 17:10

@stokje said in S9 Baro takes very long to find GPS signal before a move:

What to do now? does Suunto know, if not, how?

This is the place to let Suunto know … and now they know

Dimitrios Kanellopoulos · 10 Jul 2019, 17:33

@stokje I am not sure people said it doesnt get updated via SA or did I miss that?

A Former User · 11 Jul 2019, 02:18

@Dimitrios-Kanellopoulos said in S9 Baro takes very long to find GPS signal before a move:

@silentvoyager I see the issue. Please if you have a different system font for you system (eg enlarged) switch it back to to normal for the app not to crash

The font doesn’t seem to be an issue. I’ve reverted back to default font, installed the app again (version 4.6.0 from June 26). It was behaving OK, albeit a bit slow, initially. Then, once I synced it with the watch, it became extremely laggy again, and after a while it crashed with “not responding” message. And I still couldn’t see the long trail activity from the last weekend in the log.

Dimitrios Kanellopoulos · 11 Jul 2019, 09:41

@silentvoyager Got it . I think I know the issue , I have escaleted that to n1 prio. Hold on.

(check post about syncing long duration activities)

stokje · 11 Jul 2019, 13:22

@Dimitrios-Kanellopoulos
shrek3k as I did understand?

Dimitrios Kanellopoulos · 11 Jul 2019, 13:49

@stokje I made a separate thread about this. Check it out.

Shahaf Ettedgui · 14 Jul 2019, 22:01

hey
my suunto 9 has many troubles after I updated to v2.8.24.
the top tow are -

the heart rate strap doesn’t work at any kind of sport
the GPS isn’t syncing
what is the root of the problem?
shell I reset the firmware to have the old settings?

Dimitrios Kanellopoulos · 15 Jul 2019, 08:29

@Shahaf-Ettedgui No issues reported about straps. Can you check the battey of it?

What do you mean GPS is not syncing and via what app ?

tomahawk5000 · 8 Mar 2020, 08:33

@cosmecosta said in S9 Baro takes very long to find GPS signal before a move:

@silentvoyager said in S9 Baro takes very long to find GPS signal before a move:

This has been a problem for me too since end of April. It looks like A-GPS data (satellite almanac) update is no longer updating reliably, at least when syncing to Movescount. A soft reset fixes that temporarily, but after a week or two the problem repeats. Currently AGPS date on my watch is 2019-06-06.

I have an SSU as per right know my AGPS is dated on 2019-06-17 and on Friday it was 2019-06-14, so you AGPS is out of date. Something is wrong and is not updating your AGPS.

Hi how can I check agps date? All what I see in settings is GPS 19073,0939bf6,140

isazi · 8 Mar 2020, 09:27

@tomahawk5000 look for assisted GPS.

tomahawk5000 · 8 Mar 2020, 09:57

@isazi oh, right now I see 2020/03/07
Thank you

Michal Postupalski · 14 Apr 2020, 08:07

Hi,

I have problems with my Suunto 9 Baro. I use Suuntolink to synchronize settings and AGPS data. Unfortunately AGPS data are not updated. AGPS file is 3 weeks old so it takes a long time to find GPS signal. The only solution is to reset my watch and sync again but it shouldn’t work like this. In my opinion this file should be updated every time the new one exists.
Suuntolink app version: 2.28.1
Suunto 9 soft version: 2.11.38