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    S9 Baro takes very long to find GPS signal before a move

    Scheduled Pinned Locked Moved Suunto 9
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    • Dimitrios KanellopoulosD Offline
      Dimitrios Kanellopoulos Community Manager @stokje
      last edited by

      @stokje I am not sure people said it doesnt get updated via SA or did I miss that?

      Community Manager / Admin @Suunto
      Creator of Quantified-Self.io
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      S 1 Reply Last reply Reply Quote 0
      • ? Offline
        A Former User @Dimitrios Kanellopoulos
        last edited by

        @Dimitrios-Kanellopoulos said in S9 Baro takes very long to find GPS signal before a move:

        @silentvoyager I see the issue. Please if you have a different system font for you system (eg enlarged) switch it back to to normal for the app not to crash

        The font doesn’t seem to be an issue. I’ve reverted back to default font, installed the app again (version 4.6.0 from June 26). It was behaving OK, albeit a bit slow, initially. Then, once I synced it with the watch, it became extremely laggy again, and after a while it crashed with “not responding” message. And I still couldn’t see the long trail activity from the last weekend in the log.

        Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 1
        • Dimitrios KanellopoulosD Offline
          Dimitrios Kanellopoulos Community Manager @Guest
          last edited by

          @silentvoyager Got it . I think I know the issue , I have escaleted that to n1 prio. Hold on.

          (check post about syncing long duration activities)

          Community Manager / Admin @Suunto
          Creator of Quantified-Self.io
          youtube.com/c/dimitrioskanellopoulos
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          • S Offline
            stokje Bronze Member @Dimitrios Kanellopoulos
            last edited by

            @Dimitrios-Kanellopoulos
            shrek3k as I did understand?

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            • Dimitrios KanellopoulosD Offline
              Dimitrios Kanellopoulos Community Manager @stokje
              last edited by

              @stokje I made a separate thread about this. Check it out.

              Community Manager / Admin @Suunto
              Creator of Quantified-Self.io
              youtube.com/c/dimitrioskanellopoulos
              https://instagram.com/dimitrioskanellopoulos
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              • Shahaf EttedguiS Offline
                Shahaf Ettedgui
                last edited by

                hey 🙂
                my suunto 9 has many troubles after I updated to v2.8.24.
                the top tow are -

                1. the heart rate strap doesn’t work at any kind of sport
                2. the GPS isn’t syncing
                  what is the root of the problem?
                  shell I reset the firmware to have the old settings?
                Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                • Dimitrios KanellopoulosD Offline
                  Dimitrios Kanellopoulos Community Manager @Shahaf Ettedgui
                  last edited by

                  @Shahaf-Ettedgui No issues reported about straps. Can you check the battey of it?

                  What do you mean GPS is not syncing and via what app ?

                  Community Manager / Admin @Suunto
                  Creator of Quantified-Self.io
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                  • T Offline
                    tomahawk5000 @cosme.costa
                    last edited by

                    @cosmecosta said in S9 Baro takes very long to find GPS signal before a move:

                    @silentvoyager said in S9 Baro takes very long to find GPS signal before a move:

                    This has been a problem for me too since end of April. It looks like A-GPS data (satellite almanac) update is no longer updating reliably, at least when syncing to Movescount. A soft reset fixes that temporarily, but after a week or two the problem repeats. Currently AGPS date on my watch is 2019-06-06.

                    I have an SSU as per right know my AGPS is dated on 2019-06-17 and on Friday it was 2019-06-14, so you AGPS is out of date. Something is wrong and is not updating your AGPS.

                    Hi how can I check agps date? All what I see in settings is GPS 19073,0939bf6,140

                    Kind regards,
                    Tomek

                    Suunto 9 baro + Android

                    isaziI 1 Reply Last reply Reply Quote 0
                    • isaziI Offline
                      isazi Moderator @tomahawk5000
                      last edited by

                      @tomahawk5000 look for assisted GPS.

                      Watch: Suunto Vertical Ti

                      Blog: isazi's home

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                      • T Offline
                        tomahawk5000 @isazi
                        last edited by

                        @isazi oh, right now I see 2020/03/07
                        Thank you

                        Kind regards,
                        Tomek

                        Suunto 9 baro + Android

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                        • Michal PostupalskiM Offline
                          Michal Postupalski
                          last edited by

                          Hi,

                          I have problems with my Suunto 9 Baro. I use Suuntolink to synchronize settings and AGPS data. Unfortunately AGPS data are not updated. AGPS file is 3 weeks old so it takes a long time to find GPS signal. The only solution is to reset my watch and sync again but it shouldn’t work like this. In my opinion this file should be updated every time the new one exists.
                          Suuntolink app version: 2.28.1
                          Suunto 9 soft version: 2.11.38

                          Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                          • Dimitrios KanellopoulosD Offline
                            Dimitrios Kanellopoulos Community Manager @Michal Postupalski
                            last edited by

                            @Michal-Postupalski why not sync with sunto app ?

                            Community Manager / Admin @Suunto
                            Creator of Quantified-Self.io
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                            https://instagram.com/dimitrioskanellopoulos
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                            • kabziorK Offline
                              kabzior Bronze Member
                              last edited by kabzior

                              Recently, I have experienced this problem too with S9B.
                              Last 2 weeks it takes about 5-7 minutes to find a GPS fix.
                              I checked the AGPS on my watch, it is up to date, I always synchronize with the SA before leaving the house and the date is current day.
                              I did a soft reset, it didn’t help. I used GPS + Beidou, changed to GPS only, also no improvement.
                              I don’t think I did anything right before the problem happened (FW update or anything like that)
                              Is there anything else I can do?

                              Brad_OlwinB 1 Reply Last reply Reply Quote 0
                              • Brad_OlwinB Offline
                                Brad_Olwin Moderator @kabzior
                                last edited by

                                @kabzior This is not normal. I have never had this problem. Make sure that the AGPS is there, sometimes mine does not sync properly. The only time I have had this issue is when the AGPS file is missing. Are you using the cable and the newer Suuntolink, charging via connection to the computer?

                                Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                                kabziorK 1 Reply Last reply Reply Quote 0
                                • kabziorK Offline
                                  kabzior Bronze Member @Brad_Olwin
                                  last edited by

                                  @Brad_Olwin Yes, AGPS is there, I always sync before activity and the date of AGPS in settings->info is up to date.
                                  I charge with wall charger. The only two times I connected watch to PC and Suuntolink was when I was upgrading software.

                                  cosme.costaC 1 Reply Last reply Reply Quote 0
                                  • cosme.costaC Offline
                                    cosme.costa @kabzior
                                    last edited by cosme.costa

                                    @kabzior said in S9 Baro takes very long to find GPS signal before a move:

                                    @Brad_Olwin Yes, AGPS is there, I always sync before activity and the date of AGPS in settings->info is up to date.
                                    I charge with wall charger. The only two times I connected watch to PC and Suuntolink was when I was upgrading software.

                                    I think your problem is that you sync before the activity. The AGPS file needs some minutes to deploy, if you sync just before the activity, when you try to get the GPS lock it is deploying so it is like it is missing but later when you check it, it is up to date, these are my findings and my own experience.

                                    In my opinion with an AGPS up to 3/4 days old you should not have issues getting a GPS lock in less than a minute and if you sync before the activity do it at least 30 minutes before it.

                                    Łukasz SzmigielŁ kabziorK 2 Replies Last reply Reply Quote 2
                                    • Łukasz SzmigielŁ Offline
                                      Łukasz Szmigiel @cosme.costa
                                      last edited by

                                      @cosmecosta if I remember correctly from similar discussions in this forum, the watch needs 15 minutes to extract the data.

                                      S9PP 2.40.38

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                                      • kabziorK Offline
                                        kabzior Bronze Member @cosme.costa
                                        last edited by

                                        @cosmecosta said in S9 Baro takes very long to find GPS signal before a move:

                                        In my opinion with an AGPS up to 3/4 days old you should not have issues getting a GPS lock in less than a minute and if you sync before the activity do it at least 30 minutes before it.

                                        That is a valuable advice, thank you, will try to do that.

                                        But on the other hand - if I sync every day before the activity, even if watch needs like 15 mins to process the data, it still has AGPS data from the day before…

                                        cosme.costaC 1 Reply Last reply Reply Quote 0
                                        • cosme.costaC Offline
                                          cosme.costa @kabzior
                                          last edited by

                                          @kabzior said in S9 Baro takes very long to find GPS signal before a move:

                                          @cosmecosta said in S9 Baro takes very long to find GPS signal before a move:

                                          In my opinion with an AGPS up to 3/4 days old you should not have issues getting a GPS lock in less than a minute and if you sync before the activity do it at least 30 minutes before it.

                                          That is a valuable advice, thank you, will try to do that.

                                          But on the other hand - if I sync every day before the activity, even if watch needs like 15 mins to process the data, it still has AGPS data from the day before…

                                          No it doesn’t has the one from the day before, when it is updating it is like there is no AGPS file, at least in my experience.

                                          kabziorK 1 Reply Last reply Reply Quote 1
                                          • kabziorK Offline
                                            kabzior Bronze Member @cosme.costa
                                            last edited by

                                            @cosmecosta OK, so I did soft reset once more, synced in the morning and went for a run in the evening. Got GPS fix in exactly 110 seconds, which is worse than before problems began, but still significantly better than 6-7 min that I had for last 2 weeks.

                                            Mff73M surfboomerangS 2 Replies Last reply Reply Quote 0
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