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    S9 Baro takes very long to find GPS signal before a move

    Scheduled Pinned Locked Moved Suunto 9
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    • ? Offline
      A Former User @Brad_Olwin
      last edited by

      @Brad_Olwin said in S9 Baro takes very long to find GPS signal before a move:

      MC app is being retired at the end of 2019. But, until SA is caught up a bit more, those that are having trouble with AGPS could use SA and MC apps together. You would then be able to sync to MC, use the POIs and workout calendar as well as SA sync to update AGPS. It is not that much hassle to use both but only one app can be running at one time.

      After reading this post I said to myself - OK, let’s give it a try!

      So, I’ve created a new SA account, paired my Suunto 9 to SA, and synced 19 activities I had on the watch to it.

      It may be updating AGPS to my watch now, but the app is simply unusable after the initial sync! It freezes so badly that every tap takes a few seconds for the app to respond. And it is missing some activities including a recent 12 hour run - is that a reason it is freezing by any chance?

      If that is what I’ll be forced to use when MC is retired, it won’t take me long to switch to another brand. I have zero tolerance for bad software.

      Mff73M Dimitrios KanellopoulosD 3 Replies Last reply Reply Quote 0
      • Mff73M Online
        Mff73 @Guest
        last edited by

        @silentvoyager
        there is a “bug” for long run sync, and if you are in that case, until it is fixes, you could use this instead :
        https://forum.suunto.com/topic/2841/long-activities-not-syncing-for-android-try-this-version
        old version, surely new features missing, but at least to sync your activities, and wait for the fix.

        Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
        Suunto Vertical all black
        Wife : S9PP
        SA: Always the latest beta :)
        Android 13, Galaxy S205G

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        • Dimitrios KanellopoulosD Offline
          Dimitrios Kanellopoulos Community Manager @Guest
          last edited by

          @silentvoyager what version ? Thanks for the time and effort.

          I’ll create an issue for the mc app. Its clear now.

          Community Manager / Admin @Suunto
          Creator of Quantified-Self.io
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          • Dimitrios KanellopoulosD Offline
            Dimitrios Kanellopoulos Community Manager @Guest
            last edited by

            @silentvoyager I see the issue. Please if you have a different system font for you system (eg enlarged) switch it back to to normal for the app not to crash

            Community Manager / Admin @Suunto
            Creator of Quantified-Self.io
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            ? 1 Reply Last reply Reply Quote 0
            • S Offline
              stokje Bronze Member
              last edited by

              Sooooo, more people experiencing problems with updating the AGPS.
              MC, cable and SA users, it seems…
              What to do now? does Suunto know, if not, how?

              sartoricS Dimitrios KanellopoulosD 2 Replies Last reply Reply Quote 0
              • sartoricS Offline
                sartoric Moderator @stokje
                last edited by sartoric

                @stokje said in S9 Baro takes very long to find GPS signal before a move:

                What to do now? does Suunto know, if not, how?

                This is the place to let Suunto know … and now they know

                SVTS - 2.40.38
                SSSWHR BARO Amber - 2.8.32
                Samsung A5 2016 - Android 7.0
                Samsung A33 2022 - Android 14 - One UI 6.1
                Suunto App Android 5.2.5 beta
                Suunto App IOs 2.45.0 (19123) beta on MBP M1

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                • Dimitrios KanellopoulosD Offline
                  Dimitrios Kanellopoulos Community Manager @stokje
                  last edited by

                  @stokje I am not sure people said it doesnt get updated via SA or did I miss that?

                  Community Manager / Admin @Suunto
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                  • ? Offline
                    A Former User @Dimitrios Kanellopoulos
                    last edited by

                    @Dimitrios-Kanellopoulos said in S9 Baro takes very long to find GPS signal before a move:

                    @silentvoyager I see the issue. Please if you have a different system font for you system (eg enlarged) switch it back to to normal for the app not to crash

                    The font doesn’t seem to be an issue. I’ve reverted back to default font, installed the app again (version 4.6.0 from June 26). It was behaving OK, albeit a bit slow, initially. Then, once I synced it with the watch, it became extremely laggy again, and after a while it crashed with “not responding” message. And I still couldn’t see the long trail activity from the last weekend in the log.

                    Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 1
                    • Dimitrios KanellopoulosD Offline
                      Dimitrios Kanellopoulos Community Manager @Guest
                      last edited by

                      @silentvoyager Got it . I think I know the issue , I have escaleted that to n1 prio. Hold on.

                      (check post about syncing long duration activities)

                      Community Manager / Admin @Suunto
                      Creator of Quantified-Self.io
                      youtube.com/c/dimitrioskanellopoulos
                      https://instagram.com/dimitrioskanellopoulos
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                      • S Offline
                        stokje Bronze Member @Dimitrios Kanellopoulos
                        last edited by

                        @Dimitrios-Kanellopoulos
                        shrek3k as I did understand?

                        Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                        • Dimitrios KanellopoulosD Offline
                          Dimitrios Kanellopoulos Community Manager @stokje
                          last edited by

                          @stokje I made a separate thread about this. Check it out.

                          Community Manager / Admin @Suunto
                          Creator of Quantified-Self.io
                          youtube.com/c/dimitrioskanellopoulos
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                          • Shahaf EttedguiS Offline
                            Shahaf Ettedgui
                            last edited by

                            hey 🙂
                            my suunto 9 has many troubles after I updated to v2.8.24.
                            the top tow are -

                            1. the heart rate strap doesn’t work at any kind of sport
                            2. the GPS isn’t syncing
                              what is the root of the problem?
                              shell I reset the firmware to have the old settings?
                            Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                            • Dimitrios KanellopoulosD Offline
                              Dimitrios Kanellopoulos Community Manager @Shahaf Ettedgui
                              last edited by

                              @Shahaf-Ettedgui No issues reported about straps. Can you check the battey of it?

                              What do you mean GPS is not syncing and via what app ?

                              Community Manager / Admin @Suunto
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                              • T Offline
                                tomahawk5000 @cosme.costa
                                last edited by

                                @cosmecosta said in S9 Baro takes very long to find GPS signal before a move:

                                @silentvoyager said in S9 Baro takes very long to find GPS signal before a move:

                                This has been a problem for me too since end of April. It looks like A-GPS data (satellite almanac) update is no longer updating reliably, at least when syncing to Movescount. A soft reset fixes that temporarily, but after a week or two the problem repeats. Currently AGPS date on my watch is 2019-06-06.

                                I have an SSU as per right know my AGPS is dated on 2019-06-17 and on Friday it was 2019-06-14, so you AGPS is out of date. Something is wrong and is not updating your AGPS.

                                Hi how can I check agps date? All what I see in settings is GPS 19073,0939bf6,140

                                Kind regards,
                                Tomek

                                Suunto 9 baro + Android

                                isaziI 1 Reply Last reply Reply Quote 0
                                • isaziI Offline
                                  isazi Moderator @tomahawk5000
                                  last edited by

                                  @tomahawk5000 look for assisted GPS.

                                  Watch: Suunto Vertical Ti

                                  Blog: isazi's home

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                                  • T Offline
                                    tomahawk5000 @isazi
                                    last edited by

                                    @isazi oh, right now I see 2020/03/07
                                    Thank you

                                    Kind regards,
                                    Tomek

                                    Suunto 9 baro + Android

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                                    • Michal PostupalskiM Offline
                                      Michal Postupalski
                                      last edited by

                                      Hi,

                                      I have problems with my Suunto 9 Baro. I use Suuntolink to synchronize settings and AGPS data. Unfortunately AGPS data are not updated. AGPS file is 3 weeks old so it takes a long time to find GPS signal. The only solution is to reset my watch and sync again but it shouldn’t work like this. In my opinion this file should be updated every time the new one exists.
                                      Suuntolink app version: 2.28.1
                                      Suunto 9 soft version: 2.11.38

                                      Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                                      • Dimitrios KanellopoulosD Offline
                                        Dimitrios Kanellopoulos Community Manager @Michal Postupalski
                                        last edited by

                                        @Michal-Postupalski why not sync with sunto app ?

                                        Community Manager / Admin @Suunto
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                                        • kabziorK Offline
                                          kabzior Bronze Member
                                          last edited by kabzior

                                          Recently, I have experienced this problem too with S9B.
                                          Last 2 weeks it takes about 5-7 minutes to find a GPS fix.
                                          I checked the AGPS on my watch, it is up to date, I always synchronize with the SA before leaving the house and the date is current day.
                                          I did a soft reset, it didn’t help. I used GPS + Beidou, changed to GPS only, also no improvement.
                                          I don’t think I did anything right before the problem happened (FW update or anything like that)
                                          Is there anything else I can do?

                                          Brad_OlwinB 1 Reply Last reply Reply Quote 0
                                          • Brad_OlwinB Offline
                                            Brad_Olwin Moderator @kabzior
                                            last edited by

                                            @kabzior This is not normal. I have never had this problem. Make sure that the AGPS is there, sometimes mine does not sync properly. The only time I have had this issue is when the AGPS file is missing. Are you using the cable and the newer Suuntolink, charging via connection to the computer?

                                            Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                                            kabziorK 1 Reply Last reply Reply Quote 0
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