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    Important: is your S9/S5/Spartan AGPS up-to-date when Syncing with the Suunto app?

    Scheduled Pinned Locked Moved Suunto app - Questions & Feedback
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    • Mff73M Offline
      Mff73 @Dimitrios Kanellopoulos
      last edited by

      @Dimitrios-Kanellopoulos
      Last tests of today (SSU).
      SA don’t update AGPS for me --> NA after reset
      MCapp update, but with 2019-07-21T12:05:01Z (we are on 23rd 😉 )

      Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
      Suunto Vertical all black
      Wife : S9PP
      SA: Always the latest beta :)
      Android 13, Galaxy S205G

      1 Reply Last reply Reply Quote 1
      • D Offline
        dulko79
        last edited by

        Mine is still stuck on 2019-07-18T00:00:00Z on S5. I have not done watch reset. The reset helped last time but messed up my training plan, so I have skipped it this time.

        App: beta
        Phone: Iphone
        iOS

        1 Reply Last reply Reply Quote 0
        • Dimitrios KanellopoulosD Offline
          Dimitrios Kanellopoulos Community Manager
          last edited by

          Hi. All you that have this issue, can you pm me your watch Serial number asap?

          @dulko79 can you perhaps now?

          Community Manager / Admin @Suunto
          Creator of Quantified-Self.io
          youtube.com/c/dimitrioskanellopoulos
          https://instagram.com/dimitrioskanellopoulos
          https://www.strava.com/athletes/7586105

          1 Reply Last reply Reply Quote 0
          • P Offline
            pescacebesforum Bronze Member @pescacebesforum
            last edited by

            @pescacebesforum Checked twice. I have followed all instructions and now is stuck at2019-07-21T12:05:01Z
            SuuntoLink enters in a loop.
            Training With Garmin FR235 since July 1st, so I do not have feedback about outdated AGPS effects
            SSU FW 2.8.24

            SSU FW 2.8.32
            SA 4.28.1

            1 Reply Last reply Reply Quote 0
            • suzzloS Offline
              suzzlo Moderator
              last edited by suzzlo

              Now happening in my Spartan Sport WH

              Assisted GPS -> N/A
              FW: 2.8.24
              SA -> 4.6.0 (Android)
              Phone -> Pixel 3a

              😭😭😭

              Suunto: Race, S9Peak, Spartan Sport Wrist
              Garmin: FR745, Edge 530
              SA topics:

              • Guides - https://forum.suunto.com/tags/guides
              1 Reply Last reply Reply Quote 0
              • zhang965Z Offline
                zhang965
                last edited by

                AGPS 23/07/2019

                Winners Wear Winners

                1 Reply Last reply Reply Quote 0
                • suzzloS Offline
                  suzzlo Moderator
                  last edited by

                  Hi, any idea if AGPS sync works with Suuntolink?
                  I could reset my watch (avoid using Routes and Sports Customizations) and use SA sync and then MC (for AGPS)

                  BR

                  Suunto: Race, S9Peak, Spartan Sport Wrist
                  Garmin: FR745, Edge 530
                  SA topics:

                  • Guides - https://forum.suunto.com/tags/guides
                  1 Reply Last reply Reply Quote 0
                  • 7 Offline
                    77alex77 Bronze Member
                    last edited by

                    Hello.

                    Synchro done through SA Android with 2 different smart phone, one for S9 and another one for S5.

                    Date was up to date but time was with “T00:00:00Z” for both S9 and S5 (synchro done at the very same time)

                    1 Reply Last reply Reply Quote 0
                    • Rob33R Offline
                      Rob33 Bronze Member
                      last edited by

                      on my SSU date blocked on 21/07

                      suzzloS 1 Reply Last reply Reply Quote 1
                      • suzzloS Offline
                        suzzlo Moderator @Rob33
                        last edited by

                        @Rob33 me too (2019-07-21T12:05:01Z), did you use SA sync and cable/Suuntolink?

                        Suunto: Race, S9Peak, Spartan Sport Wrist
                        Garmin: FR745, Edge 530
                        SA topics:

                        • Guides - https://forum.suunto.com/tags/guides
                        Zdeněk HruškaZ fejkerF 2 Replies Last reply Reply Quote 0
                        • Zdeněk HruškaZ Offline
                          Zdeněk Hruška Bronze Member @suzzlo
                          last edited by

                          @suzzlo Mine was blocked on some old date until I synced with movescount app which was able to update the AGPS (and delete all my custom sport modes:)). Now it works with SuuntoApp as well (tried few minutes ago). But it’s true that time is allways T00:00:00Z so I don’t know if it’s correct or not.

                          suzzloS 1 Reply Last reply Reply Quote 0
                          • suzzloS Offline
                            suzzlo Moderator @Zdeněk Hruška
                            last edited by

                            @Zdeněk-Hruška I think, I have read in this forum that hour is not important T00:00:00Z. The key is that date moves ahead…

                            Suunto: Race, S9Peak, Spartan Sport Wrist
                            Garmin: FR745, Edge 530
                            SA topics:

                            • Guides - https://forum.suunto.com/tags/guides
                            Zdeněk HruškaZ 1 Reply Last reply Reply Quote 0
                            • M Offline
                              MichalJ
                              last edited by MichalJ

                              Hi, I never had problem with this, but today i had N/A even after soft reset and waiting … I needed to go back to pc and with SuuntoLink I got at least 2019-07-21T12:05:01Z (so few days old) … Spartan Sport, Software 2.8.24, Suunto app on Android 9 version 4.2.4.

                              And then after run and sync with Suunto App I got N/A again …

                              1 Reply Last reply Reply Quote 0
                              • Zdeněk HruškaZ Offline
                                Zdeněk Hruška Bronze Member @suzzlo
                                last edited by Zdeněk Hruška

                                @suzzlo Ok, thanks, I thought so. Then I can say that the sync with movescount definitely helped in my case. It seems that suunto app is unable to update AGPS for some reason. It gets stuck at one point and leaves the old file there. Maybe some bug in update procedure code. However movescount can deal with it and afterwards suunto app is able to do the update again. But I don’t know if this solution can help everyone.

                                suzzloS 1 Reply Last reply Reply Quote 0
                                • suzzloS Offline
                                  suzzlo Moderator @Zdeněk Hruška
                                  last edited by

                                  @Zdeněk-Hruška said in Important: is your S9/S5 AGPS up-to-date when Syncing with the Suunto app?:

                                  But I don’t know if this solution can help everyone

                                  at least You and me 😉

                                  Suunto: Race, S9Peak, Spartan Sport Wrist
                                  Garmin: FR745, Edge 530
                                  SA topics:

                                  • Guides - https://forum.suunto.com/tags/guides
                                  cosme.costaC 1 Reply Last reply Reply Quote 1
                                  • cosme.costaC Offline
                                    cosme.costa @suzzlo
                                    last edited by cosme.costa

                                    @suzzlo said in Important: is your S9/S5 AGPS up-to-date when Syncing with the Suunto app?:

                                    @Zdeněk-Hruška said in Important: is your S9/S5 AGPS up-to-date when Syncing with the Suunto app?:

                                    But I don’t know if this solution can help everyone

                                    at least You and me 😉

                                    I’m also stuck in 21/07/2019. And I started to see the tips in the watch recommending to update the AGPS.
                                    In my experience, the file is starting to be quite old and tracks will start to become shitish.
                                    From what I’ve read in other parts S5/S9 are updating but Spartans are stuck in 21/07/2019.
                                    I’ve tried to update with SA, MC and SL, and after soft reset too but nothing.

                                    Maybe @Dimitrios-Kanellopoulos can give some light?

                                    BTW I have a SSU

                                    D 1 Reply Last reply Reply Quote 0
                                    • D Offline
                                      dulko79 @cosme.costa
                                      last edited by

                                      @cosmecosta Mine is stuck on 2019-07-18T00:00:00Z on Suunto 5. But I guess suunto is working on it.

                                      App: beta
                                      Phone: Iphone
                                      iOS

                                      1 Reply Last reply Reply Quote 0
                                      • suzzloS Offline
                                        suzzlo Moderator
                                        last edited by

                                        @Dimitrios-Kanellopoulos did we need to change thread name? I asume Spartans are affected, so perhaps changing name could help people…

                                        Suunto: Race, S9Peak, Spartan Sport Wrist
                                        Garmin: FR745, Edge 530
                                        SA topics:

                                        • Guides - https://forum.suunto.com/tags/guides
                                        1 Reply Last reply Reply Quote 0
                                        • Dimitrios KanellopoulosD Offline
                                          Dimitrios Kanellopoulos Community Manager
                                          last edited by

                                          Lets do that

                                          Community Manager / Admin @Suunto
                                          Creator of Quantified-Self.io
                                          youtube.com/c/dimitrioskanellopoulos
                                          https://instagram.com/dimitrioskanellopoulos
                                          https://www.strava.com/athletes/7586105

                                          suzzloS 1 Reply Last reply Reply Quote 0
                                          • B Offline
                                            borgelkranz Bronze Member
                                            last edited by

                                            Today I unwillingly joined the club. Today my SSU (2.8.24) was no longer counting steps. So I did a soft reset (12s upper button press). Afterwards aGPS was N/A and stayed this way. Syncing via SA (4.6.0) did not change that, even though SA stated that is was optimizing GPS. Connecting the SSU via Suunto Link provided me with aGPS dated 2019-07-231T12:05:01Z.

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