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Is Suunto App background service down?

Scheduled Pinned Locked Moved Suunto app - Questions & Feedback
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  • B Offline
    Bogdan1921 Silver Members Bronze Member
    last edited by 13 Aug 2019, 03:08

    It seems that no activities can be upload on Strava or Training Peaks. I have tried last night and also in this morning, but without any result.

    Suunto Race
    Polar H10
    Iphone 14 Pro
    Suunto 9 Baro [sold]

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    • ? Offline
      A Former User
      last edited by 13 Aug 2019, 04:29

      Same here, nothing synced to Strava or TrainingPeaks.

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      • S Offline
        Sezer Yiğit
        last edited by 13 Aug 2019, 04:38

        I am in same stiuation. No strava syncing. I am using Suunto spartan sport by the way.

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        • A Offline
          andrejsg
          last edited by 13 Aug 2019, 04:55

          ☹

          i tried using direct .fit download (quantified self) but that’s not working for me either (says it needs to be public, which it is).

          also, activity map is not showing in the suunto app, but it shows in the browser and in the image when sharing the activity from the app.

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          • A Offline
            andrewjknox Bronze Member
            last edited by 13 Aug 2019, 06:42

            Yep, not auto-synced my last two workouts, one yesterday afternoon, now a run this morning. Downloaded FIT file to Dropbox and uploaded manually.

            Watch: Suunto Race S, Garmin Fenix 7X + Coros Pace 3
            Phone: iPhone 13 Pro
            Footpod: Stryd
            HR: Coros HRM + Polar H10
            Sleep: Oura ring 2

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            • C Offline
              Catoer Wibowo
              last edited by 13 Aug 2019, 07:22

              Same here. Two activities in my watch are not synced to the apps. Had to use movescount with cable connection to sync the activities to strava. I thought it was my watch

              Suunto Spartan Trainer Wrist HR (traded in with S5)
              Suunto 5

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              • M Offline
                MaxiPalle Bronze Member
                last edited by 13 Aug 2019, 08:51

                Same here 😞

                M 1 Reply Last reply 13 Aug 2019, 11:29 Reply Quote 0
                • D Offline
                  dombo Bronze Member
                  last edited by dombo 13 Aug 2019, 10:02

                  morning ride is just synced to strava, but yesterday’s evening not 😕

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                  • B Offline
                    Bogdan1921 Silver Members Bronze Member
                    last edited by 13 Aug 2019, 10:18

                    Now the activity from yeasterday was uploaded on Strava and also on Training Peaks.

                    Suunto Race
                    Polar H10
                    Iphone 14 Pro
                    Suunto 9 Baro [sold]

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                    • M Offline
                      MaxiPalle Bronze Member @MaxiPalle
                      last edited by 13 Aug 2019, 11:29

                      @MaxiPalle this morning’s run arrived in TrainingPeaks, yesterdays move not yet, probably still in the Queue …

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                      • A Offline
                        andrejsg
                        last edited by 13 Aug 2019, 16:49

                        finally synced about 23 hours later.

                        what’s going on over there (again)?

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                        • M Offline
                          MatthiasKlug
                          last edited by 20 Aug 2019, 18:33

                          Is down again?
                          Usually the sync is instant (for me) - yes this is really possbile.
                          But from time to time this instant sync service is messed up for some reason. Then I do the syncing manually and this would be way more comfortable if there was a Computer APP, or even better a WEB interface…
                          This happens for about 5% of my moves.
                          Come on Sunnto, you can do better and provide instant sync service 🙂

                          Suunto Vertical - Software 2.25.66
                          App 4.73.3
                          Galaxy J5 Pro - Android 9
                          stryd firmware 2.1.16

                          formerly used:
                          S9 Baro Firmware 2.23.24
                          SSU-Firmware 2.8.32

                          O 1 Reply Last reply 20 Aug 2019, 18:34 Reply Quote 1
                          • O Offline
                            ogruetzmann @MatthiasKlug
                            last edited by 20 Aug 2019, 18:34

                            @MatthiasKlug looks like it is down again, no sync here as well.

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                            • E Offline
                              estevez Bronze Member
                              last edited by 20 Aug 2019, 19:24

                              I can´t sync since saturday…

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                              • A Offline
                                aldnet
                                last edited by 20 Aug 2019, 19:50

                                Seems is working now

                                Suunto 9 Baro Black (2.11.38)
                                Suunto App IOS 1.50.0 (8284)
                                iPhone 11 Pro (iOS 14 Beta 4)

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                                • J Offline
                                  johan6504 Silver Members
                                  last edited by 20 Aug 2019, 20:11

                                  Yes working👍 But strava synk is behind, I expect it to catch up tomorrow…

                                  Runner, Swimmer and Swimrunner

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