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Is Suunto App background service down?

Scheduled Pinned Locked Moved Suunto app - Questions & Feedback
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  • A Offline
    andrewjknox Bronze Member
    last edited by 13 Aug 2019, 06:42

    Yep, not auto-synced my last two workouts, one yesterday afternoon, now a run this morning. Downloaded FIT file to Dropbox and uploaded manually.

    Watch: Suunto Race S, Garmin Fenix 7X + Coros Pace 3
    Phone: iPhone 13 Pro
    Footpod: Stryd
    HR: Coros HRM + Polar H10
    Sleep: Oura ring 2

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    • C Offline
      Catoer Wibowo
      last edited by 13 Aug 2019, 07:22

      Same here. Two activities in my watch are not synced to the apps. Had to use movescount with cable connection to sync the activities to strava. I thought it was my watch

      Suunto Spartan Trainer Wrist HR (traded in with S5)
      Suunto 5

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      • M Offline
        MaxiPalle Bronze Member
        last edited by 13 Aug 2019, 08:51

        Same here 😞

        M 1 Reply Last reply 13 Aug 2019, 11:29 Reply Quote 0
        • D Offline
          dombo Bronze Member
          last edited by dombo 13 Aug 2019, 10:02

          morning ride is just synced to strava, but yesterday’s evening not 😕

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          • B Offline
            Bogdan1921 Silver Members Bronze Member
            last edited by 13 Aug 2019, 10:18

            Now the activity from yeasterday was uploaded on Strava and also on Training Peaks.

            Suunto Race
            Polar H10
            Iphone 14 Pro
            Suunto 9 Baro [sold]

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            • M Offline
              MaxiPalle Bronze Member @MaxiPalle
              last edited by 13 Aug 2019, 11:29

              @MaxiPalle this morning’s run arrived in TrainingPeaks, yesterdays move not yet, probably still in the Queue …

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              • A Offline
                andrejsg
                last edited by 13 Aug 2019, 16:49

                finally synced about 23 hours later.

                what’s going on over there (again)?

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                • M Offline
                  MatthiasKlug
                  last edited by 20 Aug 2019, 18:33

                  Is down again?
                  Usually the sync is instant (for me) - yes this is really possbile.
                  But from time to time this instant sync service is messed up for some reason. Then I do the syncing manually and this would be way more comfortable if there was a Computer APP, or even better a WEB interface…
                  This happens for about 5% of my moves.
                  Come on Sunnto, you can do better and provide instant sync service 🙂

                  Suunto Vertical - Software 2.25.66
                  App 4.73.3
                  Galaxy J5 Pro - Android 9
                  stryd firmware 2.1.16

                  formerly used:
                  S9 Baro Firmware 2.23.24
                  SSU-Firmware 2.8.32

                  O 1 Reply Last reply 20 Aug 2019, 18:34 Reply Quote 1
                  • O Offline
                    ogruetzmann @MatthiasKlug
                    last edited by 20 Aug 2019, 18:34

                    @MatthiasKlug looks like it is down again, no sync here as well.

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                    • E Offline
                      estevez Bronze Member
                      last edited by 20 Aug 2019, 19:24

                      I can´t sync since saturday…

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                      • A Offline
                        aldnet
                        last edited by 20 Aug 2019, 19:50

                        Seems is working now

                        Suunto 9 Baro Black (2.11.38)
                        Suunto App IOS 1.50.0 (8284)
                        iPhone 11 Pro (iOS 14 Beta 4)

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                        • J Offline
                          johan6504 Silver Members
                          last edited by 20 Aug 2019, 20:11

                          Yes working👍 But strava synk is behind, I expect it to catch up tomorrow…

                          Runner, Swimmer and Swimrunner

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