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    Push Notification

    Scheduled Pinned Locked Moved Suunto app - Questions & Feedback
    63 Posts 11 Posters 3.9k Views
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    • D Offline
      dombo Bronze Member @Dimitrios Kanellopoulos
      last edited by

      @Dimitrios-Kanellopoulos I just received push notification about suunto summit. so my system is OK and it has to be something on suunto side 😞

      Akos HajasA 1 Reply Last reply Reply Quote 0
      • Akos HajasA Offline
        Akos Hajas @dombo
        last edited by

        @dombo I got this one too but I don’t get the push notification from the SA (friends moves, likes)

        1 Reply Last reply Reply Quote 0
        • Akos HajasA Offline
          Akos Hajas
          last edited by

          Push notification is still not working ☹️☹️☹️
          From the SA to the Phone (friends moves, likes)

          1 Reply Last reply Reply Quote 0
          • Gabriel.SG Offline
            Gabriel.S
            last edited by

            9 months since the first post about this problem ( https://forum.suunto.com/post/22081 ), and nothing new about it!

            Phone: Blackview 9500 android 8.1
            Watches: S9 baro & ambit run
            S9 on SA… a lot of features are still missing

            Akos HajasA 1 Reply Last reply Reply Quote 1
            • Akos HajasA Offline
              Akos Hajas @Gabriel.S
              last edited by

              @Gabriel-S ☹️☹️☹️

              1 Reply Last reply Reply Quote 0
              • Dimitrios KanellopoulosD Offline
                Dimitrios Kanellopoulos Community Manager
                last edited by

                Hi there is no issue with push notifications as you can see. Perhaps you have sportstracker also installed and did some strange setup in your account there?

                Community Manager / Admin @Suunto
                Creator of Quantified-Self.io
                youtube.com/c/dimitrioskanellopoulos
                https://instagram.com/dimitrioskanellopoulos
                https://www.strava.com/athletes/7586105

                Gabriel.SG Akos HajasA 4 Replies Last reply Reply Quote 0
                • Gabriel.SG Offline
                  Gabriel.S @Dimitrios Kanellopoulos
                  last edited by

                  @Dimitrios-Kanellopoulos I don’t have sportstracker installed. As mentioned in one of the 2 threads about this issue, it seems to me that the problem had started when i had changed the notifications seetings, unset some (like theres about facebook) and set as low priority for some other (like new activited from followed person).
                  Maybe some one can try to reproduce this to validate the issue.

                  Phone: Blackview 9500 android 8.1
                  Watches: S9 baro & ambit run
                  S9 on SA… a lot of features are still missing

                  1 Reply Last reply Reply Quote 0
                  • Akos HajasA Offline
                    Akos Hajas @Dimitrios Kanellopoulos
                    last edited by

                    @Dimitrios-Kanellopoulos I have no sportstracker on my phone and the setting is also correct…☹

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                    • BulkanB Offline
                      Bulkan Moderator
                      last edited by

                      I have iPhone and the notifications work for me. In the suunto app I have all notifications on.

                      I have installed SportsTracker but without notifications.

                      What I don’t find is the possibility to notify just with vibration no with vibration and sound.

                      Hopefully one day we could config the sounds and/or vibration in the notifications.

                      Tu comunidad Suunto en Telegram: https://t.me/suuntocommunity (spanish)

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                      • Akos HajasA Offline
                        Akos Hajas @Dimitrios Kanellopoulos
                        last edited by

                        @Dimitrios-KanelloFCFE50A5-4295-4FC5-BB60-17BD83CBF41D.jpeg

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                        • D Offline
                          dombo Bronze Member
                          last edited by

                          I changed my iphone and mentioned notifications still do not work for me. Today I received push about black friday deal, so I assume configuration is OK, just suunto servers are not sending notifications about about activities.

                          Akos HajasA 1 Reply Last reply Reply Quote 1
                          • Akos HajasA Offline
                            Akos Hajas @dombo
                            last edited by

                            @dombo
                            I received push about black friday deal too but the suunto servers are not sending notifications about activities, likes.

                            1 Reply Last reply Reply Quote 0
                            • Brad_OlwinB Offline
                              Brad_Olwin Moderator @Akos Hajas
                              last edited by

                              @Akos-Hajas I will report this as well, I tested this and I AM getting notifications from SportsTracker but not from SA, I may need to delete SportsTracker to check this thoroughly.

                              Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                              Akos HajasA 1 Reply Last reply Reply Quote 1
                              • Akos HajasA Offline
                                Akos Hajas @Brad_Olwin
                                last edited by

                                @Brad_Olwin thank you 👍

                                1 Reply Last reply Reply Quote 0
                                • Brad_OlwinB Offline
                                  Brad_Olwin Moderator @Akos Hajas
                                  last edited by

                                  @Akos-Hajas @Dimitrios-Kanellopoulos I am not getting iOS notifications from SA. I am getting them from SportsTracker, however. I will delete SportsTracker and test this but there may be some issue. The two apps are not acting independently on my iPhone. When I turn off notifications for SportsTracker they are turned off in SA and vice versa. When both are on I only get notifications from SportsTracker.

                                  Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

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                                  • ianshowalterI Offline
                                    ianshowalter
                                    last edited by

                                    I’m getting all the push notifications I have enabled on my phone from SA, and I have the Sports Tracker app installed too, with those notifications showing up as well. Granted, I don’t have everything enabled (comments, new followers, new workout successfully uploaded), but they’ve been working without fail on my Android 9 phone.

                                    Watch: SSU, FW 2.8.32
                                    App: 4.22.3 beta
                                    Phone: Motorola Moto G6
                                    Android 9
                                    HRM: Polar OH1

                                    Brad_OlwinB 1 Reply Last reply Reply Quote 0
                                    • Brad_OlwinB Offline
                                      Brad_Olwin Moderator @ianshowalter
                                      last edited by

                                      @ianshowalter On iOS this may be an issue, not working appropriately for me. iOS handles notifications much differently than Android.

                                      Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                                      Akos HajasA 1 Reply Last reply Reply Quote 0
                                      • Akos HajasA Offline
                                        Akos Hajas @Brad_Olwin
                                        last edited by

                                        @Brad_Olwin yes it’s on iOS…👍

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                                        • Gabriel.SG Offline
                                          Gabriel.S
                                          last edited by

                                          Don’t forget android user please 😉

                                          Phone: Blackview 9500 android 8.1
                                          Watches: S9 baro & ambit run
                                          S9 on SA… a lot of features are still missing

                                          Brad_OlwinB 1 Reply Last reply Reply Quote 0
                                          • Brad_OlwinB Offline
                                            Brad_Olwin Moderator @Gabriel.S
                                            last edited by

                                            @Gabriel-S This thread is for iOS, I do not have an Android, you might want to start another thread for that.

                                            Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                                            Gabriel.SG 1 Reply Last reply Reply Quote 0
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