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Spartan update complains

Scheduled Pinned Locked Moved Spartan
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  • P Offline
    Paulo Silva
    last edited by 25 Mar 2020, 15:29

    SSU only exists to Suunto make money from those for sale.
    as for updates, it is completely set aside

    very very badly Suunto

    SSU 2.6.54
    Ambit 3 Sport

    1 Reply Last reply Reply Quote 2
    • S Offline
      Saketo Nemo Moderator
      last edited by 25 Mar 2020, 16:46

      651246f4-736d-4e00-9036-fe38ca571f9f-image.png

      1 Reply Last reply Reply Quote 15
      • F Offline
        Flyeerz @zhang965
        last edited by 26 Apr 2020, 20:43

        @zhang965 I’m ok with you I have a Spartan Ultra and I’m sad the last update didn’t concerned Spartans…

        1 Reply Last reply Reply Quote 4
        • F Offline
          Flyeerz @roma12_7
          last edited by 26 Apr 2020, 20:46

          @roma12_7 Suunto 9 has no sapphire, the Suunto 9 baro has

          1 Reply Last reply Reply Quote 0
          • G Offline
            gerardtp
            last edited by 12 May 2020, 12:01

            Just moved from Suunto some months ago. I’m here to check if Suunto has a new release. Done.

            SSSW HR Baro 2.5.28
            Xiaomi Redmi Note 7 Android 9 stock ROM
            SA 4.12.3

            1 Reply Last reply Reply Quote 0
            • Z Offline
              zhang965
              last edited by 12 May 2020, 15:05

              I sold my Spartan ultra yesterday.

              For me, it’s how the story ends

              Winners Wear Winners

              1 Reply Last reply Reply Quote 3
              • J Offline
                jurgenvanimpe Bronze Member
                last edited by 18 May 2020, 20:42

                Since I bought the Spartan, I only saw features being taken away from it (calendar, POI, …). I’m outraged and dissapointed in the decission Suunto is taken. I still believe they have great hardware, but the software is cripling it. Even now they’re deciding to go “mainstream” with a crowd having lower demands, they won’t accept unfinished/underdevelopped software on a brand new watch.

                In short, I bought a garmin watch for my girlfriends birthday. Chances are I’ll be making the switch in the future. That’s the result of not supporting my older Suunto Ambit 3S, killing movescount (not replacing it) and downgrading my new Suunto spartan sport whr.

                1 Reply Last reply Reply Quote 11
                • J Offline
                  jurgenvanimpe Bronze Member
                  last edited by 21 Jun 2020, 16:42

                  We’re again some time further. Now I’m going on a trip and need to enter POI in middle of the woods with coordinates. It’s not possible…
                  Still no POI, training plan, … features that it had are now gone.

                  Fool me once… next one will not be a suunto anymore.

                  1 Reply Last reply Reply Quote 12
                  • B Offline
                    BinoWorld UK Bronze Member @Droro
                    last edited by 27 Jul 2020, 08:42

                    @Droro The Spartan is crying for a watch face that can display the barometric pressure or at least Bro trend for the last 12 hours. Let’s make some noise 😉

                    1 Reply Last reply Reply Quote 3
                    • S Offline
                      sartoric Moderator
                      last edited by 28 Jul 2020, 16:08

                      @Optics-field-Test said in Spartan update complains:

                      @Droro The Spartan is crying for a watch face that can display the barometric pressure or at least Bro trend for the last 12 hours. Let’s make some noise 😉

                      Not to make you sad, but it’s very probable (almost sure) that the Spartans won’t receive any new FW feature in the future

                      SVTS - 2.40.38
                      SSSWHR BARO Amber - 2.8.32
                      Samsung A5 2016 - Android 7.0
                      Samsung A33 2022 - Android 14 - One UI 6.1
                      Suunto App Android 5.2.5 beta
                      Suunto App IOs 2.45.0 (19123) beta on MBP M1

                      B B 2 Replies Last reply 28 Jul 2020, 19:36 Reply Quote 1
                      • B Offline
                        BinoWorld UK Bronze Member @sartoric
                        last edited by 28 Jul 2020, 19:36

                        @sartoric Thanks for confirming that! Currently I have the Vector, core , Traverse Alpha ans recently added the Spartan Hr Baro and most likely add the 7 I collect them and use them based on my trip requirement. Love the Suunto design and more importantly love the Finnish people

                        1 Reply Last reply Reply Quote 0
                        • B Offline
                          bbx100 Bronze Member @sartoric
                          last edited by 29 Jul 2020, 13:46

                          @sartoric But the software for that part is probably the same in S9 and Spartan. I think that would not be the problem for testing, rather would make us SSWHR Baro owners happy

                          S B 2 Replies Last reply 29 Jul 2020, 13:49 Reply Quote 2
                          • S Offline
                            sartoric Moderator @bbx100
                            last edited by sartoric 29 Jul 2020, 13:49

                            @bbx100
                            I’m not saying it can’t be done. I’m just saying it probably won’t

                            SVTS - 2.40.38
                            SSSWHR BARO Amber - 2.8.32
                            Samsung A5 2016 - Android 7.0
                            Samsung A33 2022 - Android 14 - One UI 6.1
                            Suunto App Android 5.2.5 beta
                            Suunto App IOs 2.45.0 (19123) beta on MBP M1

                            1 Reply Last reply Reply Quote 2
                            • B Offline
                              BinoWorld UK Bronze Member @bbx100
                              last edited by 31 Jul 2020, 08:38

                              @bbx100 thanks for the positivity, Suunto go to really treat older watches with more TLC if not customers are going to switch to another brand if updates aren’t pushed to improve and enhance the UI and features!

                              1 Reply Last reply Reply Quote 2
                              • J Offline
                                JonasJkp @Prenj
                                last edited by 29 Aug 2020, 20:49

                                @Prenj I agree to 100% unbelievably sad…

                                1 Reply Last reply Reply Quote 3
                                • I Offline
                                  ink357
                                  last edited by 29 Aug 2020, 21:30

                                  Unfortunatly all the brands do the same thing 😕

                                  1 Reply Last reply Reply Quote 0
                                  • Z Offline
                                    zhang965
                                    last edited by 7 Sept 2020, 11:27

                                    it’s so peaceful today…

                                    hello guys, are you still there?

                                    Winners Wear Winners

                                    M 1 Reply Last reply 7 Sept 2020, 11:31 Reply Quote 3
                                    • M Offline
                                      Mff73 @zhang965
                                      last edited by 7 Sept 2020, 11:31

                                      @zhang965
                                      yep, we are complaining elsewhere 🙂 We are populating happy users posts 😧

                                      Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                      Suunto Vertical all black
                                      Wife : S9PP
                                      SA: Always the latest beta :)
                                      Android 13, Galaxy S205G

                                      J 1 Reply Last reply 7 Sept 2020, 16:29 Reply Quote 4
                                      • J Offline
                                        JonasJkp @Mff73
                                        last edited by 7 Sept 2020, 16:29

                                        @Mff73

                                        My Spartan hangs and freezes after the last update and Suunto don’t care!!! My workouts are being lost as I need to reset the watch, Suunto don’t care. The support takes approximately one week between every answer in a ticket, they don’t care. Been a customer for many years but they don’t care. I wonder how a perfect Suunto customer looks like? It can hardly be someone participating in virtual races or endurance sports such as triathlon, Swimrun, marathon etc.

                                        //Sad long time customer who just want my hardware working…

                                        Brad_OlwinB 1 Reply Last reply 7 Sept 2020, 18:49 Reply Quote 3
                                        • Michał RudzkiM Offline
                                          Michał Rudzki
                                          last edited by 7 Sept 2020, 17:59

                                          I completely understood your situation, I have also a problem with my spartan, the GPS fix takes minutes, sometimes even an hour. I wrote to the support they told me I need reflash firmware and it helps but after some weeks problem back. Even if I make GPS location and save as a cache. Also after the last update, they broke something in the swimming watch face (I am using the default one) hart rate it’s not showing on the ring in the main screen of the swimming face it’s gray and it’s stayed gray until I finished my activity, I tried to configure some manually but that also won’t work and at the end, there is no heart rate zone available in the saved activities. (I am using Suunto belt)

                                          Support has really great job, their process looks like that:

                                          Customer request/Complaining -> Reset watch -> otherwise Reflash firmware <lol> International Professional Company, <lol2>, even they can deliver any feature from the beginning to the end, almost all it’s has been delivered in partially…and yap, it’s my frustration even after those all yers they offer me 10% of discount for new product <lol>

                                          Dimitrios KanellopoulosD 1 Reply Last reply 7 Sept 2020, 18:37 Reply Quote 0
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