Spartan update complains

sartoric · 9 Aug 2020, 09:15

I record at least 3 activities a week with gps and I never had such an issue.
Well, in fact I had it once, because of a soft reset and the watch had no data connection, so no AGPS. It tooks 5/10 minutes to do the fix and get satellites.

… you don’t need to comment on things that are obvious.

Oh, maybe I shouldn’t have replied

Mff73 · 9 Aug 2020, 10:11

@Michał-Rudzki
Just to try to help also
I also have a Spartan, and GPS is found very quickly, except if :
1- AGPS data are not there (after a reboot they disapear and sync with SA is mandatory (and check again data are there with proper date))
2- AGPS data are old enough to delay the fix (regular sync with SA is needed)
3- trying to fix far away from previous GPS fix and watch need more time to fix
4- trying also to get a fix while moving (driving a car, etc…)

If you are not in these case (my cases ) then either your unit is faulty or something we have not think about (like some magnet gloves = just a joke)

[edit] : but fixing during one hour

DavorP · 8 Sept 2020, 10:12

I have Spartan Ultra and no problem with GPS fix. It is matter of second(s).

Egika · 8 Sept 2020, 10:12

@Mff73 one more: after updating AGPS from the app, the watch needs some time to unpack the data until they become effective.
I remeber this time is within a few minutes

Mff73 · 8 Sept 2020, 10:14

@Egika said in Spartan update complains:

@Mff73 one more: after updating AGPS from the app, the watch needs some time to unpack the data until they become effective.
I remeber this time is within a few minutes

Yep, i never experienced this waiting, but @Dimitrios-Kanellopoulos explained that. So it is

Saketo Nemo · 8 Sept 2020, 10:14

Mine SSU too. Tried saturday, GPS fixed after a few seconds

JonasJkp · 13 Sept 2020, 05:33

@Brad_Olwin hi Brad. Great to get an answer. I’ve used the watch for 2years without this issue, it appeared after a software update q1 this year.

Yes I have hard reset the watch. If feelings are turned on it often works, with feelings of it freezes and I loose my workout. I have two big virtual competitions Coming up (Lidingöloppet and a marathon) and as of now it seemed that Im being forced to by a Garmin o Polar watch.

bbx100 · 13 Sept 2020, 11:59

I really miss that baro trend indicator on my SSWHR baro which finally a few days ago returned on watch face in s9 baro. I had it on my old core and missed it on my spartan baro. So it needed two generation of watches from ambit over spartan to return on the watch face os S9. Maybe Suunto will return other features from ambit watches which are missing, in some version of Suunto 11 watch in the future…

DRezvoff · 29 Dec 2020, 05:25

The clock began to hang 1-2 times a month after the completion of training… write - preservation, but passes 2, 3, 4 hours, notifications come, but the clock continues to try to keep training… helps only soft reset, after which the clock saves the number of calories spent and steps taken, but the workout is removed…
Is that a firmware problem?

Mff73 · 29 Dec 2020, 08:21

@DRezvoff said in Spartan update complains:

Is that a firmware problem?

Maybe, but maybe not. If a FW bug was i presume it should have already raised, but …

If it worked for you and begin to fail, it could just be something now stucked in your watch. Either first soft reset it and see, and if not successful, contemplate to hard reset after complete sync to make the FW fresh.

DRezvoff · 29 Dec 2020, 09:10

@Mff73 if there are no other options. then yes. hard reset only
and reconfigure hours, workouts, and more…: (

sartoric · 29 Dec 2020, 10:27

@DRezvoff
I would start with a soft reset first.
I never had that kind of problem, maybe once in years.

DRezvoff · 13 Jan 2021, 10:34

@sartoric well, I have to do a sotf reset all the time a month… :(((

Mff73 · 13 Jan 2021, 12:12

@DRezvoff
just to check : your issue is that your watch is blocked at the saving workout step ? Like never ending saving ?
If so, do you have enabled the “feeling” option ? it was a workaround for such issues if i remember well.
If already enabled, you still can try to connect it to SA right after soft reset and send logs to suunto (i guess).

DRezvoff · 14 Jan 2021, 03:10

@Mff73 The feeling option is enabled.
if the problem is known and it is clearly a clock software problem, why is there no bug fix update???

sartoric · 14 Jan 2021, 10:17

@DRezvoff
Did you contacted suunto support ? I would do it

DRezvoff · 18 Jan 2021, 04:05

@sartoric I hope Suunto technicians read this forum and are aware of the problem…
if there are no changes, I will contact support directly

isazi · 18 Jan 2021, 09:23

@DRezvoff better contact support, Suunto is not really monitoring this forum for bugs. There are a couple of developers here in the forum, sure, but it is better to let Suunto know.

DRezvoff · 17 Sept 2021, 03:14

@isazi The Russian support service could not help me… they give a standard set of actions that are written on the Suunto website.
The clock began to lie at a climb of 20-50 m… that’s a lot. I have repeatedly thought about changing the clock to Garmin, they release updates regularly.

isazi · 17 Sept 2021, 09:27

@drezvoff does your watch has a barometer? I don’t know the specifics it. Also, yes Garmin releases many updates, not too many for watches that are as old as yours though.