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Spartan update complains

Scheduled Pinned Locked Moved Spartan
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  • M Offline
    Mff73 @Michał Rudzki
    last edited by Mff73 9 Aug 2020, 10:11 8 Sept 2020, 10:10

    @Michał-Rudzki
    Just to try to help also 😉
    I also have a Spartan, and GPS is found very quickly, except if :
    1- AGPS data are not there (after a reboot they disapear and sync with SA is mandatory (and check again data are there with proper date))
    2- AGPS data are old enough to delay the fix (regular sync with SA is needed)
    3- trying to fix far away from previous GPS fix and watch need more time to fix
    4- trying also to get a fix while moving (driving a car, etc…)

    If you are not in these case (my cases 🙂 ) then either your unit is faulty or something we have not think about (like some magnet gloves 😊 = just a joke)

    [edit] : but fixing during one hour 😞

    Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
    Suunto Vertical all black
    Wife : S9PP
    SA: Always the latest beta :)
    Android 13, Galaxy S205G

    E 1 Reply Last reply 8 Sept 2020, 10:12 Reply Quote 2
    • D Offline
      DavorP
      last edited by 8 Sept 2020, 10:12

      I have Spartan Ultra and no problem with GPS fix. It is matter of second(s).

      1 Reply Last reply Reply Quote 0
      • E Offline
        Egika Platinum Member @Mff73
        last edited by 8 Sept 2020, 10:12

        @Mff73 one more: after updating AGPS from the app, the watch needs some time to unpack the data until they become effective.
        I remeber this time is within a few minutes

        t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
        Race S All Black - TI Canary - Titanium Courtney

        M 1 Reply Last reply 8 Sept 2020, 10:14 Reply Quote 5
        • M Offline
          Mff73 @Egika
          last edited by 8 Sept 2020, 10:14

          @Egika said in Spartan update complains:

          @Mff73 one more: after updating AGPS from the app, the watch needs some time to unpack the data until they become effective.
          I remeber this time is within a few minutes

          Yep, i never experienced this waiting, but @Dimitrios-Kanellopoulos explained that. So it is 🙂

          Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
          Suunto Vertical all black
          Wife : S9PP
          SA: Always the latest beta :)
          Android 13, Galaxy S205G

          1 Reply Last reply Reply Quote 0
          • S Offline
            Saketo Nemo Moderator
            last edited by 8 Sept 2020, 10:14

            Mine SSU too. Tried saturday, GPS fixed after a few seconds

            1 Reply Last reply Reply Quote 0
            • J Offline
              JonasJkp @Brad_Olwin
              last edited by 13 Sept 2020, 05:33

              @Brad_Olwin hi Brad. Great to get an answer. I’ve used the watch for 2years without this issue, it appeared after a software update q1 this year.

              Yes I have hard reset the watch. If feelings are turned on it often works, with feelings of it freezes and I loose my workout. I have two big virtual competitions Coming up (Lidingöloppet and a marathon) and as of now it seemed that Im being forced to by a Garmin o Polar watch.

              1 Reply Last reply Reply Quote 0
              • B Offline
                bbx100 Bronze Member
                last edited by 13 Sept 2020, 11:59

                I really miss that baro trend indicator on my SSWHR baro which finally a few days ago returned on watch face in s9 baro. I had it on my old core and missed it on my spartan baro. So it needed two generation of watches from ambit over spartan to return on the watch face os S9. Maybe Suunto will return other features from ambit watches which are missing, in some version of Suunto 11 watch in the future…

                1 Reply Last reply Reply Quote 2
                • D Offline
                  DRezvoff
                  last edited by 29 Dec 2020, 05:25

                  The clock began to hang 1-2 times a month after the completion of training… write - preservation, but passes 2, 3, 4 hours, notifications come, but the clock continues to try to keep training… helps only soft reset, after which the clock saves the number of calories spent and steps taken, but the workout is removed…
                  Is that a firmware problem?

                  Suunto 9 Peak Pro Titanium
                  Suunto Spartan Sport WHR
                  Sony Xperia 1, Android 10.

                  M 1 Reply Last reply 29 Dec 2020, 08:21 Reply Quote 0
                  • M Offline
                    Mff73 @DRezvoff
                    last edited by 29 Dec 2020, 08:21

                    @DRezvoff said in Spartan update complains:

                    Is that a firmware problem?

                    Maybe, but maybe not. If a FW bug was i presume it should have already raised, but …

                    If it worked for you and begin to fail, it could just be something now stucked in your watch. Either first soft reset it and see, and if not successful, contemplate to hard reset after complete sync to make the FW fresh.

                    Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                    Suunto Vertical all black
                    Wife : S9PP
                    SA: Always the latest beta :)
                    Android 13, Galaxy S205G

                    D 1 Reply Last reply 29 Dec 2020, 09:10 Reply Quote 0
                    • D Offline
                      DRezvoff @Mff73
                      last edited by 29 Dec 2020, 09:10

                      @Mff73 if there are no other options. then yes. hard reset only
                      and reconfigure hours, workouts, and more…: (

                      Suunto 9 Peak Pro Titanium
                      Suunto Spartan Sport WHR
                      Sony Xperia 1, Android 10.

                      S 1 Reply Last reply 29 Dec 2020, 10:27 Reply Quote 0
                      • S Offline
                        sartoric Moderator @DRezvoff
                        last edited by 29 Dec 2020, 10:27

                        @DRezvoff
                        I would start with a soft reset first.
                        I never had that kind of problem, maybe once in years.

                        SVTS - 2.40.38
                        SSSWHR BARO Amber - 2.8.32
                        Samsung A5 2016 - Android 7.0
                        Samsung A33 2022 - Android 14 - One UI 6.1
                        Suunto App Android 5.2.5 beta
                        Suunto App IOs 2.45.0 (19123) beta on MBP M1

                        D 1 Reply Last reply 13 Jan 2021, 10:34 Reply Quote 0
                        • D Offline
                          DRezvoff @sartoric
                          last edited by 13 Jan 2021, 10:34

                          @sartoric well, I have to do a sotf reset all the time a month… :(((

                          Suunto 9 Peak Pro Titanium
                          Suunto Spartan Sport WHR
                          Sony Xperia 1, Android 10.

                          M 1 Reply Last reply 13 Jan 2021, 12:12 Reply Quote 0
                          • M Offline
                            Mff73 @DRezvoff
                            last edited by 13 Jan 2021, 12:12

                            @DRezvoff
                            just to check : your issue is that your watch is blocked at the saving workout step ? Like never ending saving ?
                            If so, do you have enabled the “feeling” option ? it was a workaround for such issues if i remember well.
                            If already enabled, you still can try to connect it to SA right after soft reset and send logs to suunto (i guess).

                            Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                            Suunto Vertical all black
                            Wife : S9PP
                            SA: Always the latest beta :)
                            Android 13, Galaxy S205G

                            D 1 Reply Last reply 14 Jan 2021, 03:10 Reply Quote 1
                            • D Offline
                              DRezvoff @Mff73
                              last edited by 14 Jan 2021, 03:10

                              @Mff73 The feeling option is enabled.
                              if the problem is known and it is clearly a clock software problem, why is there no bug fix update???

                              Suunto 9 Peak Pro Titanium
                              Suunto Spartan Sport WHR
                              Sony Xperia 1, Android 10.

                              1 Reply Last reply Reply Quote 1
                              • S Offline
                                sartoric Moderator
                                last edited by 14 Jan 2021, 10:17

                                @DRezvoff
                                Did you contacted suunto support ? I would do it

                                SVTS - 2.40.38
                                SSSWHR BARO Amber - 2.8.32
                                Samsung A5 2016 - Android 7.0
                                Samsung A33 2022 - Android 14 - One UI 6.1
                                Suunto App Android 5.2.5 beta
                                Suunto App IOs 2.45.0 (19123) beta on MBP M1

                                D 1 Reply Last reply 18 Jan 2021, 04:05 Reply Quote 0
                                • D Offline
                                  DRezvoff @sartoric
                                  last edited by 18 Jan 2021, 04:05

                                  @sartoric I hope Suunto technicians read this forum and are aware of the problem…
                                  if there are no changes, I will contact support directly

                                  Suunto 9 Peak Pro Titanium
                                  Suunto Spartan Sport WHR
                                  Sony Xperia 1, Android 10.

                                  isaziI 1 Reply Last reply 18 Jan 2021, 09:23 Reply Quote 0
                                  • isaziI Offline
                                    isazi Moderator @DRezvoff
                                    last edited by 18 Jan 2021, 09:23

                                    @DRezvoff better contact support, Suunto is not really monitoring this forum for bugs. There are a couple of developers here in the forum, sure, but it is better to let Suunto know.

                                    Watch: Suunto Vertical Ti

                                    Blog: isazi's home

                                    D 1 Reply Last reply 17 Sept 2021, 03:14 Reply Quote 0
                                    • D Offline
                                      DRezvoff @isazi
                                      last edited by 17 Sept 2021, 03:14

                                      @isazi The Russian support service could not help me… they give a standard set of actions that are written on the Suunto website.
                                      The clock began to lie at a climb of 20-50 m… that’s a lot. I have repeatedly thought about changing the clock to Garmin, they release updates regularly.

                                      Suunto 9 Peak Pro Titanium
                                      Suunto Spartan Sport WHR
                                      Sony Xperia 1, Android 10.

                                      isaziI M 2 Replies Last reply 17 Sept 2021, 09:27 Reply Quote 0
                                      • isaziI Offline
                                        isazi Moderator @DRezvoff
                                        last edited by 17 Sept 2021, 09:27

                                        @drezvoff does your watch has a barometer? I don’t know the specifics it. Also, yes Garmin releases many updates, not too many for watches that are as old as yours though.

                                        Watch: Suunto Vertical Ti

                                        Blog: isazi's home

                                        D 1 Reply Last reply 17 Sept 2021, 10:29 Reply Quote 0
                                        • M Offline
                                          Mi_chael Bronze Member @DRezvoff
                                          last edited by 17 Sept 2021, 09:35

                                          @drezvoff

                                          My fenix have many update but too many bugs…!!!

                                          D 1 Reply Last reply 17 Sept 2021, 10:31 Reply Quote 0
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