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Spartan update complains

Scheduled Pinned Locked Moved Spartan
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  • J Offline
    JonasJkp @Brad_Olwin
    last edited by 13 Sept 2020, 05:33

    @Brad_Olwin hi Brad. Great to get an answer. I’ve used the watch for 2years without this issue, it appeared after a software update q1 this year.

    Yes I have hard reset the watch. If feelings are turned on it often works, with feelings of it freezes and I loose my workout. I have two big virtual competitions Coming up (Lidingöloppet and a marathon) and as of now it seemed that Im being forced to by a Garmin o Polar watch.

    1 Reply Last reply Reply Quote 0
    • B Offline
      bbx100 Bronze Member
      last edited by 13 Sept 2020, 11:59

      I really miss that baro trend indicator on my SSWHR baro which finally a few days ago returned on watch face in s9 baro. I had it on my old core and missed it on my spartan baro. So it needed two generation of watches from ambit over spartan to return on the watch face os S9. Maybe Suunto will return other features from ambit watches which are missing, in some version of Suunto 11 watch in the future…

      1 Reply Last reply Reply Quote 2
      • D Offline
        DRezvoff
        last edited by 29 Dec 2020, 05:25

        The clock began to hang 1-2 times a month after the completion of training… write - preservation, but passes 2, 3, 4 hours, notifications come, but the clock continues to try to keep training… helps only soft reset, after which the clock saves the number of calories spent and steps taken, but the workout is removed…
        Is that a firmware problem?

        Suunto 9 Peak Pro Titanium
        Suunto Spartan Sport WHR
        Sony Xperia 1, Android 10.

        M 1 Reply Last reply 29 Dec 2020, 08:21 Reply Quote 0
        • M Offline
          Mff73 @DRezvoff
          last edited by 29 Dec 2020, 08:21

          @DRezvoff said in Spartan update complains:

          Is that a firmware problem?

          Maybe, but maybe not. If a FW bug was i presume it should have already raised, but …

          If it worked for you and begin to fail, it could just be something now stucked in your watch. Either first soft reset it and see, and if not successful, contemplate to hard reset after complete sync to make the FW fresh.

          Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
          Suunto Vertical all black
          Wife : S9PP
          SA: Always the latest beta :)
          Android 13, Galaxy S205G

          D 1 Reply Last reply 29 Dec 2020, 09:10 Reply Quote 0
          • D Offline
            DRezvoff @Mff73
            last edited by 29 Dec 2020, 09:10

            @Mff73 if there are no other options. then yes. hard reset only
            and reconfigure hours, workouts, and more…: (

            Suunto 9 Peak Pro Titanium
            Suunto Spartan Sport WHR
            Sony Xperia 1, Android 10.

            S 1 Reply Last reply 29 Dec 2020, 10:27 Reply Quote 0
            • S Offline
              sartoric Moderator @DRezvoff
              last edited by 29 Dec 2020, 10:27

              @DRezvoff
              I would start with a soft reset first.
              I never had that kind of problem, maybe once in years.

              SVTS - 2.40.38
              SSSWHR BARO Amber - 2.8.32
              Samsung A5 2016 - Android 7.0
              Samsung A33 2022 - Android 14 - One UI 6.1
              Suunto App Android 5.3.5 beta
              Suunto App IOs 2.46.0 (19453) beta on MBP M1

              D 1 Reply Last reply 13 Jan 2021, 10:34 Reply Quote 0
              • D Offline
                DRezvoff @sartoric
                last edited by 13 Jan 2021, 10:34

                @sartoric well, I have to do a sotf reset all the time a month… :(((

                Suunto 9 Peak Pro Titanium
                Suunto Spartan Sport WHR
                Sony Xperia 1, Android 10.

                M 1 Reply Last reply 13 Jan 2021, 12:12 Reply Quote 0
                • M Offline
                  Mff73 @DRezvoff
                  last edited by 13 Jan 2021, 12:12

                  @DRezvoff
                  just to check : your issue is that your watch is blocked at the saving workout step ? Like never ending saving ?
                  If so, do you have enabled the “feeling” option ? it was a workaround for such issues if i remember well.
                  If already enabled, you still can try to connect it to SA right after soft reset and send logs to suunto (i guess).

                  Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                  Suunto Vertical all black
                  Wife : S9PP
                  SA: Always the latest beta :)
                  Android 13, Galaxy S205G

                  D 1 Reply Last reply 14 Jan 2021, 03:10 Reply Quote 1
                  • D Offline
                    DRezvoff @Mff73
                    last edited by 14 Jan 2021, 03:10

                    @Mff73 The feeling option is enabled.
                    if the problem is known and it is clearly a clock software problem, why is there no bug fix update???

                    Suunto 9 Peak Pro Titanium
                    Suunto Spartan Sport WHR
                    Sony Xperia 1, Android 10.

                    1 Reply Last reply Reply Quote 1
                    • S Offline
                      sartoric Moderator
                      last edited by 14 Jan 2021, 10:17

                      @DRezvoff
                      Did you contacted suunto support ? I would do it

                      SVTS - 2.40.38
                      SSSWHR BARO Amber - 2.8.32
                      Samsung A5 2016 - Android 7.0
                      Samsung A33 2022 - Android 14 - One UI 6.1
                      Suunto App Android 5.3.5 beta
                      Suunto App IOs 2.46.0 (19453) beta on MBP M1

                      D 1 Reply Last reply 18 Jan 2021, 04:05 Reply Quote 0
                      • D Offline
                        DRezvoff @sartoric
                        last edited by 18 Jan 2021, 04:05

                        @sartoric I hope Suunto technicians read this forum and are aware of the problem…
                        if there are no changes, I will contact support directly

                        Suunto 9 Peak Pro Titanium
                        Suunto Spartan Sport WHR
                        Sony Xperia 1, Android 10.

                        I 1 Reply Last reply 18 Jan 2021, 09:23 Reply Quote 0
                        • I Offline
                          isazi Moderator @DRezvoff
                          last edited by 18 Jan 2021, 09:23

                          @DRezvoff better contact support, Suunto is not really monitoring this forum for bugs. There are a couple of developers here in the forum, sure, but it is better to let Suunto know.

                          Watch: Suunto Vertical Ti

                          Blog: isazi's home

                          D 1 Reply Last reply 17 Sept 2021, 03:14 Reply Quote 0
                          • D Offline
                            DRezvoff @isazi
                            last edited by 17 Sept 2021, 03:14

                            @isazi The Russian support service could not help me… they give a standard set of actions that are written on the Suunto website.
                            The clock began to lie at a climb of 20-50 m… that’s a lot. I have repeatedly thought about changing the clock to Garmin, they release updates regularly.

                            Suunto 9 Peak Pro Titanium
                            Suunto Spartan Sport WHR
                            Sony Xperia 1, Android 10.

                            I M 2 Replies Last reply 17 Sept 2021, 09:27 Reply Quote 0
                            • I Offline
                              isazi Moderator @DRezvoff
                              last edited by 17 Sept 2021, 09:27

                              @drezvoff does your watch has a barometer? I don’t know the specifics it. Also, yes Garmin releases many updates, not too many for watches that are as old as yours though.

                              Watch: Suunto Vertical Ti

                              Blog: isazi's home

                              D 1 Reply Last reply 17 Sept 2021, 10:29 Reply Quote 0
                              • M Offline
                                Mi_chael Bronze Member @DRezvoff
                                last edited by 17 Sept 2021, 09:35

                                @drezvoff

                                My fenix have many update but too many bugs…!!!

                                D 1 Reply Last reply 17 Sept 2021, 10:31 Reply Quote 0
                                • D Offline
                                  DRezvoff @isazi
                                  last edited by 17 Sept 2021, 10:29

                                  @isazi no, my watch model without a barometer

                                  Suunto 9 Peak Pro Titanium
                                  Suunto Spartan Sport WHR
                                  Sony Xperia 1, Android 10.

                                  1 Reply Last reply Reply Quote 0
                                  • D Offline
                                    DRezvoff @Mi_chael
                                    last edited by 17 Sept 2021, 10:31

                                    @mi_chael I compare climbing readings with other athletes who use Polar or Garmin watches. The total difference in climbing at a distance of 17km differs by 100-200m… That’s a huge difference.

                                    Suunto 9 Peak Pro Titanium
                                    Suunto Spartan Sport WHR
                                    Sony Xperia 1, Android 10.

                                    1 Reply Last reply Reply Quote 0
                                    • D Offline
                                      DRezvoff
                                      last edited by 17 Sept 2021, 10:45

                                      We all ran the same distance together…

                                      Here’s the data from my watch, climbing 573m
                                      https://www.strava.com/activities/5778881853

                                      Here are the data from the clock Polar, climbing 838m
                                      https://www.strava.com/activities/5778881853

                                      Here is the data from the watch Garmin, climbing 825m
                                      https://www.strava.com/activities/5779198526

                                      The difference in climb is almost 300 m!!! And this is in an open area, without a forest.

                                      Suunto 9 Peak Pro Titanium
                                      Suunto Spartan Sport WHR
                                      Sony Xperia 1, Android 10.

                                      Dimitrios KanellopoulosD 1 Reply Last reply 17 Sept 2021, 13:16 Reply Quote 0
                                      • Dimitrios KanellopoulosD Offline
                                        Dimitrios Kanellopoulos Community Manager @DRezvoff
                                        last edited by 17 Sept 2021, 13:16

                                        @drezvoff non baro devices have this issue on not constant climbs.

                                        Community Manager / Admin @Suunto
                                        Creator of Quantified-Self.io
                                        youtube.com/c/dimitrioskanellopoulos
                                        https://instagram.com/dimitrioskanellopoulos
                                        https://www.strava.com/athletes/7586105

                                        D 1 Reply Last reply 20 Sept 2021, 05:29 Reply Quote 0
                                        • D Offline
                                          DRezvoff @Dimitrios Kanellopoulos
                                          last edited by 20 Sept 2021, 05:29

                                          yesterday’s training, the difference in climbing 339m per 30km…

                                          Suunto Spartan Sport WHR
                                          https://www.strava.com/activities/5984088835

                                          Polar Vintage M
                                          https://www.strava.com/activities/5984102067

                                          Suunto 9 Peak Pro Titanium
                                          Suunto Spartan Sport WHR
                                          Sony Xperia 1, Android 10.

                                          S ? 2 Replies Last reply 20 Sept 2021, 08:23 Reply Quote 0
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