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    Suunto 7 Altitude Issues

    Scheduled Pinned Locked Moved Suunto 7
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    • Aleksander HA Offline
      Aleksander H Bronze Member
      last edited by

      Still a bumpy ride it seems, despite protecting it from wind.

      db2c43ad-fa2d-42bd-8eae-82b40be60f39-image.png

      https://quantified-self.io/user/DUrrVK0qMVZO5TtAP0r6Ox2HVLD2/event/41e635f7cf5a136c301ee66008445ff8a447b14f1afcdab6a2a6375cd5f602a5

      freeheelerF aeroildA 2 Replies Last reply Reply Quote 0
      • freeheelerF Offline
        freeheeler @Aleksander H
        last edited by

        @aleksander-h
        let me do some testing with my wife’s S7 and my S9B tonight. I’ll post it here

        living sideways

        Aleksander HA 1 Reply Last reply Reply Quote 1
        • Aleksander HA Offline
          Aleksander H Bronze Member @freeheeler
          last edited by

          @freeheeler much appreciated 🙏

          freeheelerF 1 Reply Last reply Reply Quote 0
          • aeroildA Offline
            aeroild Bronze Member @Aleksander H
            last edited by aeroild

            @aleksander-h I also tried to leave my Suunto 7 on the balcony for 15 minutes. It was quite windy outside 4-8 m/s. The correct altitude should be around 80 meters. I left the watch in a box without a lid. The result is very different from yours, but still just as bad.

            balcony ascent.jpg

            Aleksander HA 1 Reply Last reply Reply Quote 1
            • Aleksander HA Offline
              Aleksander H Bronze Member @aeroild
              last edited by

              @aeroild I’d say yours is worse!

              aeroildA 1 Reply Last reply Reply Quote 1
              • aeroildA Offline
                aeroild Bronze Member @Aleksander H
                last edited by

                @aleksander-h Yeah, but the strange thing is that it worked well on my run earlier today.

                1 Reply Last reply Reply Quote 1
                • freeheelerF Offline
                  freeheeler @Aleksander H
                  last edited by freeheeler

                  @aleksander-h
                  this is what S7 and S9 did stationary on the balcony for 17 minutes.
                  S7 is red, S9 is green
                  3330a554-0d96-4db3-ac80-062b37b238db-image.png

                  S7 is darker green, S9 is yellowish-green (Edit: I know from Dimitrios, that temperature drop can affect the altitude to some extend)
                  3af9736e-5f58-4ca0-8db7-ba77316d3f8b-image.png

                  living sideways

                  Aleksander HA 1 Reply Last reply Reply Quote 1
                  • Aleksander HA Offline
                    Aleksander H Bronze Member @freeheeler
                    last edited by

                    @freeheeler so the S7 stayed within 2 meters during those 17 min. Quite a bit better than mine then. I’ll test again tomorrow in case the weather was some how affecting things.

                    1 Reply Last reply Reply Quote 1
                    • M Offline
                      mikulass @isazi
                      last edited by mikulass

                      @isazi Hi, thanks for reply, app version is 2.1.0 (8785) on ios 12.5.1 iPhone 6… and 0m is on Trail Running, Walking or Trekking activities. Also It happened few days ago when I was walking uphill - S7 started to decrease altitude…I was up around 40+ m and on the watch was shown something like -18 m…

                      isaziI 1 Reply Last reply Reply Quote 0
                      • isaziI Offline
                        isazi Moderator @mikulass
                        last edited by

                        @mikulass the 0 meters issue will be fixed, from what we read today in the forum, with the next software update.

                        Watch: Suunto Vertical Ti

                        Blog: isazi's home

                        M 1 Reply Last reply Reply Quote 0
                        • M Offline
                          mikulass @Aleksander H
                          last edited by mikulass

                          @aleksander-h Hi, thanks pointing the other thread, yes this is my case… and as @ISAZI pointed I see the graph 96375.jpg with ascent, but summary “table” shows Ascent 0m 43090.jpg …(apologize don’t know how to resize pictures in forum online editor)…

                          1 Reply Last reply Reply Quote 1
                          • M Offline
                            mikulass @isazi
                            last edited by mikulass

                            @isazi Hi, great thanks for info. It will be mobile app update or S7 sw update?

                            isaziI 1 Reply Last reply Reply Quote 0
                            • isaziI Offline
                              isazi Moderator @mikulass
                              last edited by

                              @mikulass I think it’s the S7 update, seems to be a watch issue.

                              Watch: Suunto Vertical Ti

                              Blog: isazi's home

                              M 1 Reply Last reply Reply Quote 0
                              • M Offline
                                mikulass @isazi
                                last edited by

                                @isazi Thanks. And is there any date for this update already confirmed or early estimate? Thanks.

                                Aleksander HA 1 Reply Last reply Reply Quote 0
                                • Aleksander HA Offline
                                  Aleksander H Bronze Member @mikulass
                                  last edited by

                                  @mikulass well. There tends to be about 4 updates a year and last update was second week of January (I think). So hopefully soon-ish.

                                  1 Reply Last reply Reply Quote 1
                                  • Aleksander HA Offline
                                    Aleksander H Bronze Member
                                    last edited by

                                    So did a new 1 hours test in a ventilated plastic container on the balcony today (to protect from wind).

                                    https://quantified-self.io/user/DUrrVK0qMVZO5TtAP0r6Ox2HVLD2/event/8a2d0e25e183f66c53a81a88b4b49e0a9bac6db8b0298aceae0ff0113c17a35f

                                    Still a bumpy ride for the elevation. At one point it falls 5 meters and then relatively quickly makes a 10 meter jump, followed by a slow recovery down at the end there.

                                    82762f93-92f3-47c4-abbe-c49fa72a3c3f-image.png

                                    Not really sure what to do now (if anything). Not really sure how stable a result I can reasonably expect from a watch.

                                    freeheelerF aeroildA Jamie BGJ 3 Replies Last reply Reply Quote 2
                                    • freeheelerF Offline
                                      freeheeler @Aleksander H
                                      last edited by

                                      @aleksander-h
                                      I would contact support and check with them.

                                      living sideways

                                      1 Reply Last reply Reply Quote 2
                                      • aeroildA Offline
                                        aeroild Bronze Member @Aleksander H
                                        last edited by

                                        @aleksander-h I guess the question is how the altimeter works during an exercise given that the 0 meter ascent bug will be fixed in the next update. As you could see from my balcony test, my watch went crazy when I left it on the balcony, but when strapped on my wrist it’s working okay at the moment. And I did buy it to wear it on my wrist and not to leave it on my balcony. 🙂

                                        Aleksander HA 1 Reply Last reply Reply Quote 1
                                        • Aleksander HA Offline
                                          Aleksander H Bronze Member @aeroild
                                          last edited by

                                          @aeroild My main reason for putting it on the balcony in the first place was to check if clothing was causing the issues. When I went snowshoeing I got quite a few false up and downs on the elevation which really added up. Claimed over 900 m ascent which it most certainly wasn’t. I thought maybe my clothing was pumping air into the hole, if that makes sense.

                                          1 Reply Last reply Reply Quote 2
                                          • Jamie BGJ Offline
                                            Jamie BG Bronze Member @Aleksander H
                                            last edited by

                                            @aleksander-h - I know its jumping around a bit, which could be due to temperature / GPS moving when fixing etc, however from what I see there overall variation is approx 20m, and if exlcude original is closer to 10m; is that really an issue? Its not like we are piloting planes etc and its critical the alititude is correct.

                                            I also understand that you have seen much larger variances, but from above there really aren’t any showing, which suggests that it may not be watch.

                                            Would tend to agree with others, that may be best to wait for fix, and then reassess - especially as from above can’t see anything majorly wrong (from my point of view).

                                            Aleksander HA 1 Reply Last reply Reply Quote 0
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