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    Suunto 7 Altitude Issues

    Scheduled Pinned Locked Moved Suunto 7
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    • isaziI Offline
      isazi Moderator @mikulass
      last edited by

      @mikulass the 0 meters issue will be fixed, from what we read today in the forum, with the next software update.

      Watch: Suunto Vertical Ti

      Blog: isazi's home

      M 1 Reply Last reply Reply Quote 0
      • M Offline
        mikulass @Aleksander H
        last edited by mikulass

        @aleksander-h Hi, thanks pointing the other thread, yes this is my case… and as @ISAZI pointed I see the graph 96375.jpg with ascent, but summary “table” shows Ascent 0m 43090.jpg …(apologize don’t know how to resize pictures in forum online editor)…

        1 Reply Last reply Reply Quote 1
        • M Offline
          mikulass @isazi
          last edited by mikulass

          @isazi Hi, great thanks for info. It will be mobile app update or S7 sw update?

          isaziI 1 Reply Last reply Reply Quote 0
          • isaziI Offline
            isazi Moderator @mikulass
            last edited by

            @mikulass I think it’s the S7 update, seems to be a watch issue.

            Watch: Suunto Vertical Ti

            Blog: isazi's home

            M 1 Reply Last reply Reply Quote 0
            • M Offline
              mikulass @isazi
              last edited by

              @isazi Thanks. And is there any date for this update already confirmed or early estimate? Thanks.

              Aleksander HA 1 Reply Last reply Reply Quote 0
              • Aleksander HA Offline
                Aleksander H Bronze Member @mikulass
                last edited by

                @mikulass well. There tends to be about 4 updates a year and last update was second week of January (I think). So hopefully soon-ish.

                1 Reply Last reply Reply Quote 1
                • Aleksander HA Offline
                  Aleksander H Bronze Member
                  last edited by

                  So did a new 1 hours test in a ventilated plastic container on the balcony today (to protect from wind).

                  https://quantified-self.io/user/DUrrVK0qMVZO5TtAP0r6Ox2HVLD2/event/8a2d0e25e183f66c53a81a88b4b49e0a9bac6db8b0298aceae0ff0113c17a35f

                  Still a bumpy ride for the elevation. At one point it falls 5 meters and then relatively quickly makes a 10 meter jump, followed by a slow recovery down at the end there.

                  82762f93-92f3-47c4-abbe-c49fa72a3c3f-image.png

                  Not really sure what to do now (if anything). Not really sure how stable a result I can reasonably expect from a watch.

                  freeheelerF aeroildA Jamie BGJ 3 Replies Last reply Reply Quote 2
                  • freeheelerF Offline
                    freeheeler @Aleksander H
                    last edited by

                    @aleksander-h
                    I would contact support and check with them.

                    living sideways

                    1 Reply Last reply Reply Quote 2
                    • aeroildA Offline
                      aeroild Bronze Member @Aleksander H
                      last edited by

                      @aleksander-h I guess the question is how the altimeter works during an exercise given that the 0 meter ascent bug will be fixed in the next update. As you could see from my balcony test, my watch went crazy when I left it on the balcony, but when strapped on my wrist it’s working okay at the moment. And I did buy it to wear it on my wrist and not to leave it on my balcony. 🙂

                      Aleksander HA 1 Reply Last reply Reply Quote 1
                      • Aleksander HA Offline
                        Aleksander H Bronze Member @aeroild
                        last edited by

                        @aeroild My main reason for putting it on the balcony in the first place was to check if clothing was causing the issues. When I went snowshoeing I got quite a few false up and downs on the elevation which really added up. Claimed over 900 m ascent which it most certainly wasn’t. I thought maybe my clothing was pumping air into the hole, if that makes sense.

                        1 Reply Last reply Reply Quote 2
                        • Jamie BGJ Offline
                          Jamie BG Bronze Member @Aleksander H
                          last edited by

                          @aleksander-h - I know its jumping around a bit, which could be due to temperature / GPS moving when fixing etc, however from what I see there overall variation is approx 20m, and if exlcude original is closer to 10m; is that really an issue? Its not like we are piloting planes etc and its critical the alititude is correct.

                          I also understand that you have seen much larger variances, but from above there really aren’t any showing, which suggests that it may not be watch.

                          Would tend to agree with others, that may be best to wait for fix, and then reassess - especially as from above can’t see anything majorly wrong (from my point of view).

                          Aleksander HA 1 Reply Last reply Reply Quote 0
                          • Mff73M Offline
                            Mff73
                            last edited by Mff73

                            Just for fun, a balcony test with old SSU, and QS altitude graph for 25min
                            With 3m filtering --> 0m ascent = 0m descent

                            6ce4d6c8-944d-478c-bca2-20cfca60edd7-image.png

                            But my SSU moved about 200m horizontally 🙂 but with house+moutain behind 😉

                            Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                            Suunto Vertical all black
                            Wife : S9PP
                            SA: Always the latest beta :)
                            Android 13, Galaxy S205G

                            Fenr1rF 1 Reply Last reply Reply Quote 2
                            • Aleksander HA Offline
                              Aleksander H Bronze Member @Jamie BG
                              last edited by

                              @jamie-bg problem is that on a 4 hour hike, these up-and-downs quickly accumulated to a few hundred meters extra ascent. If the suunto app was able to correct elevation I probably wouldn’t care much, but right now I have activities with ascents so high I feel like I’m 10x fitter than I actually am 😆 .

                              freeheelerF 1 Reply Last reply Reply Quote 1
                              • Fenr1rF Offline
                                Fenr1r @Mff73
                                last edited by

                                @mff73 Tried the same thing a while back with SSU. 48 hrs outside window: 0m ascent/descent (MC) throughout - albeit at the wrong altitude - “28km” horizontally (house, no mountain).

                                Aleksander HA freeheelerF 2 Replies Last reply Reply Quote 2
                                • Aleksander HA Offline
                                  Aleksander H Bronze Member @Fenr1r
                                  last edited by

                                  @fenr1r I guess I could just take my SSU for long(ish) hikes rather than the S7 in future :p.

                                  Either way, I won’t be doing anything about it until I see how things fare once the 0m bug is patched.

                                  1 Reply Last reply Reply Quote 2
                                  • freeheelerF Offline
                                    freeheeler @Aleksander H
                                    last edited by

                                    @aleksander-h
                                    maybe I missed it or forgot already: during your hike or run, does the total ascent exaggerate already or do you only see it after the hike?
                                    I assume it happens on the go, right?
                                    Because I rely on the ascent to some extend. If this is not correct the ascent rate can’t be right, either. It’s not life threatening, but good to know by the rule of thumb if it’s still 1 or 2 hours to the summit by the values on your screen.

                                    living sideways

                                    Aleksander HA 1 Reply Last reply Reply Quote 0
                                    • freeheelerF Offline
                                      freeheeler @Fenr1r
                                      last edited by

                                      @fenr1r
                                      how far can my watch go without me 😂

                                      living sideways

                                      Fenr1rF 1 Reply Last reply Reply Quote 0
                                      • Aleksander HA Offline
                                        Aleksander H Bronze Member @freeheeler
                                        last edited by

                                        @freeheeler not really sure. I was intending on checking during my last run. Then I realized the run workout doesn’t have an elevation graph 😆 . So I’ll have to check next time.

                                        1 Reply Last reply Reply Quote 1
                                        • Fenr1rF Offline
                                          Fenr1r @freeheeler
                                          last edited by

                                          @freeheeler I got an answer to that on another test, full battery to 1%: 37.29km, 3m desc., 69hrs, 55mins (rather than the 140hrs specced for the settings - high sky mask).

                                          Less “Who Am I From My Heatmap” than “What The Hell Is My Watch From Its Rorschach”:SSU.jpg

                                          Sorry, OT.

                                          freeheelerF 1 Reply Last reply Reply Quote 3
                                          • cedric13C Offline
                                            cedric13
                                            last edited by cedric13

                                            GOOD NEW ! ✌
                                            Suunto Service Request replace my S7 by a new one and the ascent is now working perfectly. You can compare the high precision !
                                            Suunto App (from watch) : 1079 m ascent
                                            https://www.suunto.com/move/cedric13/604a274ef8691e13f8a16ca9
                                            Strava (map recalculated) : 1080 m ascent
                                            https://strava.app.link/w7gI9G3Fxeb

                                            I’m reassured to continue the S7 adventure 🙂
                                            The Suunto support is very fast : 2 days to ship from France to Finland, 2 days of treatment and 2 days to comeback. Thanks Suunto !

                                            E 1 Reply Last reply Reply Quote 4
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