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Suunto 7 Altitude Issues

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  • A Offline
    aeroild Bronze Member @Aleksander H
    last edited by 11 Mar 2021, 13:23

    @aleksander-h I guess the question is how the altimeter works during an exercise given that the 0 meter ascent bug will be fixed in the next update. As you could see from my balcony test, my watch went crazy when I left it on the balcony, but when strapped on my wrist it’s working okay at the moment. And I did buy it to wear it on my wrist and not to leave it on my balcony. 🙂

    A 1 Reply Last reply 11 Mar 2021, 13:47 Reply Quote 1
    • A Offline
      Aleksander H Bronze Member @aeroild
      last edited by 11 Mar 2021, 13:47

      @aeroild My main reason for putting it on the balcony in the first place was to check if clothing was causing the issues. When I went snowshoeing I got quite a few false up and downs on the elevation which really added up. Claimed over 900 m ascent which it most certainly wasn’t. I thought maybe my clothing was pumping air into the hole, if that makes sense.

      1 Reply Last reply Reply Quote 2
      • J Offline
        Jamie BG Bronze Member @Aleksander H
        last edited by 11 Mar 2021, 14:05

        @aleksander-h - I know its jumping around a bit, which could be due to temperature / GPS moving when fixing etc, however from what I see there overall variation is approx 20m, and if exlcude original is closer to 10m; is that really an issue? Its not like we are piloting planes etc and its critical the alititude is correct.

        I also understand that you have seen much larger variances, but from above there really aren’t any showing, which suggests that it may not be watch.

        Would tend to agree with others, that may be best to wait for fix, and then reassess - especially as from above can’t see anything majorly wrong (from my point of view).

        A 1 Reply Last reply 11 Mar 2021, 14:43 Reply Quote 0
        • M Offline
          Mff73
          last edited by Mff73 3 Nov 2021, 14:37 11 Mar 2021, 14:36

          Just for fun, a balcony test with old SSU, and QS altitude graph for 25min
          With 3m filtering --> 0m ascent = 0m descent

          6ce4d6c8-944d-478c-bca2-20cfca60edd7-image.png

          But my SSU moved about 200m horizontally 🙂 but with house+moutain behind 😉

          Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
          Suunto Vertical all black
          Wife : S9PP
          SA: Always the latest beta :)
          Android 13, Galaxy S205G

          F 1 Reply Last reply 11 Mar 2021, 14:47 Reply Quote 2
          • A Offline
            Aleksander H Bronze Member @Jamie BG
            last edited by 11 Mar 2021, 14:43

            @jamie-bg problem is that on a 4 hour hike, these up-and-downs quickly accumulated to a few hundred meters extra ascent. If the suunto app was able to correct elevation I probably wouldn’t care much, but right now I have activities with ascents so high I feel like I’m 10x fitter than I actually am 😆 .

            F 1 Reply Last reply 11 Mar 2021, 14:49 Reply Quote 1
            • F Offline
              Fenr1r @Mff73
              last edited by 11 Mar 2021, 14:47

              @mff73 Tried the same thing a while back with SSU. 48 hrs outside window: 0m ascent/descent (MC) throughout - albeit at the wrong altitude - “28km” horizontally (house, no mountain).

              A F 2 Replies Last reply 11 Mar 2021, 14:48 Reply Quote 2
              • A Offline
                Aleksander H Bronze Member @Fenr1r
                last edited by 11 Mar 2021, 14:48

                @fenr1r I guess I could just take my SSU for long(ish) hikes rather than the S7 in future :p.

                Either way, I won’t be doing anything about it until I see how things fare once the 0m bug is patched.

                1 Reply Last reply Reply Quote 2
                • F Offline
                  freeheeler @Aleksander H
                  last edited by 11 Mar 2021, 14:49

                  @aleksander-h
                  maybe I missed it or forgot already: during your hike or run, does the total ascent exaggerate already or do you only see it after the hike?
                  I assume it happens on the go, right?
                  Because I rely on the ascent to some extend. If this is not correct the ascent rate can’t be right, either. It’s not life threatening, but good to know by the rule of thumb if it’s still 1 or 2 hours to the summit by the values on your screen.

                  living sideways

                  A 1 Reply Last reply 11 Mar 2021, 14:54 Reply Quote 0
                  • F Offline
                    freeheeler @Fenr1r
                    last edited by 11 Mar 2021, 14:50

                    @fenr1r
                    how far can my watch go without me 😂

                    living sideways

                    F 1 Reply Last reply 11 Mar 2021, 15:32 Reply Quote 0
                    • A Offline
                      Aleksander H Bronze Member @freeheeler
                      last edited by 11 Mar 2021, 14:54

                      @freeheeler not really sure. I was intending on checking during my last run. Then I realized the run workout doesn’t have an elevation graph 😆 . So I’ll have to check next time.

                      1 Reply Last reply Reply Quote 1
                      • F Offline
                        Fenr1r @freeheeler
                        last edited by 11 Mar 2021, 15:32

                        @freeheeler I got an answer to that on another test, full battery to 1%: 37.29km, 3m desc., 69hrs, 55mins (rather than the 140hrs specced for the settings - high sky mask).

                        Less “Who Am I From My Heatmap” than “What The Hell Is My Watch From Its Rorschach”:SSU.jpg

                        Sorry, OT.

                        F 1 Reply Last reply 11 Mar 2021, 15:43 Reply Quote 3
                        • C Offline
                          cedric13
                          last edited by cedric13 3 Nov 2021, 15:34 11 Mar 2021, 15:33

                          GOOD NEW ! ✌
                          Suunto Service Request replace my S7 by a new one and the ascent is now working perfectly. You can compare the high precision !
                          Suunto App (from watch) : 1079 m ascent
                          https://www.suunto.com/move/cedric13/604a274ef8691e13f8a16ca9
                          Strava (map recalculated) : 1080 m ascent
                          https://strava.app.link/w7gI9G3Fxeb

                          I’m reassured to continue the S7 adventure 🙂
                          The Suunto support is very fast : 2 days to ship from France to Finland, 2 days of treatment and 2 days to comeback. Thanks Suunto !

                          E 1 Reply Last reply 12 Mar 2021, 16:20 Reply Quote 4
                          • F Offline
                            freeheeler @Fenr1r
                            last edited by 11 Mar 2021, 15:43

                            @fenr1r
                            seems your watch is also painting mandalas to calm itself down 😉

                            @cedric13
                            nice to hear! …but this might make @Aleksander-H change his mind in doing nothing for the moment 🙊

                            living sideways

                            A 1 Reply Last reply 11 Mar 2021, 15:46 Reply Quote 2
                            • A Offline
                              Aleksander H Bronze Member @freeheeler
                              last edited by Aleksander H 3 Nov 2021, 15:52 11 Mar 2021, 15:46

                              @freeheeler said in Suunto 7 Altitude Issues:

                              @cedric13
                              nice to hear! …but this might make @Aleksander-H change his mind in doing nothing for the moment 🙊

                              I think I like it to much to send it in to be honest 😆 .

                              1 Reply Last reply Reply Quote 4
                              • E Offline
                                eurohiker @cedric13
                                last edited by eurohiker 3 Dec 2021, 16:24 12 Mar 2021, 16:20

                                @cedric13 lucky, i don’t think my 2nd Suunto 7 watch altitudes are correct while hiking. I’ve only tested on 1 trail and it’s doubling elevation for me atm.
                                My alpine ski day altitudes (with a lot more wind) seem to be correct though.

                                Phone: S22 Ultra, Android 12
                                Watch: Suunto 7
                                Connected accounts: Fatmap, Strava, Wikiloc, Google Fit, klimat, Komoot

                                1 Reply Last reply Reply Quote 1
                                • J Offline
                                  Jamie BG Bronze Member
                                  last edited by 16 Mar 2021, 09:53

                                  So I am still getting occasional incorrect starting altitude point.
                                  I need to check some more, but definitely seems more related to when I used fused tracking (10s GPS fix), and is definitely an issue since the last update.
                                  I need to try a couple more tracking sessions, but doesn’t seem to be an issue if 1s GPS fix option is used, and or a 10s GPS fix is used for a session within a couple of hours of a previous session.

                                  But first session with 10s GPS fix does seem to occasionally have issues:

                                  1. Always seems to start off with incorrect altitutude - often negative for me i…e between 60 to 100m lower than actual altitude.
                                  2. Often doesn’t fix itself, but sometimes does around 10m - which is around when I hit 1km mark - and watch of course comes out of low power coprocessor .
                                  3. noticed on recent activity that breadcrumb map didn’t correctly update. Had me about half a km away from where I actually was and then around 20s of waiting, it suddenly updated and filled in the breadcrumb.

                                  Have never seen or noticed any of this prior to last update. yes occasionally breadcrumb would be slightly off when you switched to the screen, but the update would be almost instantaneous.

                                  A 1 Reply Last reply 17 Mar 2021, 07:15 Reply Quote 0
                                  • A Offline
                                    Aleksander H Bronze Member @Jamie BG
                                    last edited by 17 Mar 2021, 07:15

                                    Did a new run yesterday. Close to the beginning of the run I had a steady 20 ascent on the watch, when in reality I was running down hill. Then close to the end of the run I had a few 7 - 10 m drops during a steady uphill section.

                                    06c6024c-feac-4bb0-9a5f-dcdd7d6dd6aa-image.png

                                    I spoke with Suunto as I don’t have a receipt for the watch (I won it in a competition). They sent me a receipt for it and told me to send it in for service. So I guess I’ll be doing that this week.

                                    A 1 Reply Last reply 12 Apr 2021, 14:15 Reply Quote 2
                                    • A Offline
                                      Aleksander H Bronze Member @Aleksander H
                                      last edited by 12 Apr 2021, 14:15

                                      @aleksander-h Well, I got it back today with a note basically saying nothing is wrong. I guess I’ll just stick to my SSU when I go hiking.

                                      Brad_OlwinB 1 Reply Last reply 12 Apr 2021, 15:38 Reply Quote 0
                                      • Brad_OlwinB Offline
                                        Brad_Olwin Moderator @Aleksander H
                                        last edited by 12 Apr 2021, 15:38

                                        @aleksander-h I have a lot of exercises comparing S7 with S9baro. I have very few that have issues and the ascent/descent as well as altitude accuracy are virtually identical. What I see in the profile from the S7 if that is the grey line, would be occlusion of the baro sensor. Depending on which hand you wear the watch and what clothing you may have, the baro sensor is on the left side of the watch. It can be either covered intermittently by skin or clothing that can change the pressure over the hole. A second issue that happens more often with my S9baro than the S7 is wind, which can cause this.

                                        Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                                        A F 2 Replies Last reply 12 Apr 2021, 15:46 Reply Quote 0
                                        • A Offline
                                          Aleksander H Bronze Member @Brad_Olwin
                                          last edited by 12 Apr 2021, 15:46

                                          @brad_olwin thanks. I’ll do a bit of experimentation once I start running again next week.

                                          1 Reply Last reply Reply Quote 0
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