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    Suunto 7 update 30-06-2020

    Scheduled Pinned Locked Moved Suunto 7
    104 Posts 32 Posters 8.5k Views 33 Watching
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    • olymayO Offline
      olymay Gold Members @pavel.samokha
      last edited by

      @pavel-samokha it looks like @pilleus had to do three factory resets for it to work. I will try one more later today, and I have new phone arriving tomorrow which will force me to do another reset, Maybe it will work, maybe it won’t.

      Suunto 7 Graphite Copper
      Suunto App Beta (Android - Pixel 6 Pro)

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      • olymayO Offline
        olymay Gold Members
        last edited by

        I have taken a video of the issue as it happening today. This was recorded indoors, so there is no GPS lock, however it does the same thing even with a lock.

        Suunto 7 Video

        Suunto 7 Graphite Copper
        Suunto App Beta (Android - Pixel 6 Pro)

        isaziI 1 Reply Last reply Reply Quote 1
        • isaziI Offline
          isazi Moderator @olymay
          last edited by

          @olymay I tried on my watch but I don’t have the crash. Interestingly, your watch does not seem to get into the low power mode in the video, while mine does after 10 seconds more or less.

          Watch: Suunto Vertical Ti

          Blog: isazi's home

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          • olymayO Offline
            olymay Gold Members @isazi
            last edited by

            @isazi It used to go into the low power mode, until yesterday. Before yesterday and after the update) when following a route it would be after just over 1K when it would throw it’s wobble. But it does it almost straight away as you can see.

            Suunto 7 Graphite Copper
            Suunto App Beta (Android - Pixel 6 Pro)

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            • isaziI Offline
              isazi Moderator @olymay
              last edited by

              @olymay to be honest, I would ask support to take your watch and try to fix it, or send you a replacement unit.

              Watch: Suunto Vertical Ti

              Blog: isazi's home

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              • olymayO Offline
                olymay Gold Members @isazi
                last edited by

                @isazi I’m going to persevere with some more factory resets, as I really don’t want to be without my watch for up to a month. Especially as right now I am in the middle of a charity run during October.

                Suunto 7 Graphite Copper
                Suunto App Beta (Android - Pixel 6 Pro)

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                • olymayO Offline
                  olymay Gold Members
                  last edited by

                  GOOD NEWS EVERYONE!!

                  After three factory resets my watch seemed to be behaving last night (was only tested indoors and not on a run). My new phone arrived this morning so I went through a fourth factory reset to connect that.

                  I have just been for a 7K run following a route and it worked PERFECTLY!!

                  It seems that multiple factory resets (three seems to be the magic number) manages to clear whatever glitch may be present.

                  Suunto 7 Graphite Copper
                  Suunto App Beta (Android - Pixel 6 Pro)

                  pilleusP 1 Reply Last reply Reply Quote 1
                  • pilleusP Offline
                    pilleus @olymay
                    last edited by

                    @olymay said in Suunto 7 update 30-06-2020:

                    GOOD NEWS EVERYONE!!

                    After three factory resets my watch seemed to be behaving last night (was only tested indoors and not on a run). My new phone arrived this morning so I went through a fourth factory reset to connect that.

                    I have just been for a 7K run following a route and it worked PERFECTLY!!

                    It seems that multiple factory resets (three seems to be the magic number) manages to clear whatever glitch may be present.

                    For me the 3 factory resets solved the problem too. 😜🤣

                    https://www.instagram.com/moves.are.life/
                    Suunto Vertical Black Lime
                    Suunto 9 Peak Pro Black
                    Suunto Spartan Ultra Stealth Titanium

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                    • pavel.samokhaP Offline
                      pavel.samokha
                      last edited by

                      I guess I’m lucky - I had to reset only once 🙂

                      Opinions expressed are solely my own and do not express the views or opinions of my employer

                      olymayO 1 Reply Last reply Reply Quote 1
                      • olymayO Offline
                        olymay Gold Members @pavel.samokha
                        last edited by

                        @pavel-samokha Very lucky, but at least it worked 🙂

                        Suunto 7 Graphite Copper
                        Suunto App Beta (Android - Pixel 6 Pro)

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                        • pavel.samokhaP Offline
                          pavel.samokha
                          last edited by

                          Got a response regarding reboots, let’s have discussion in one topic https://forum.suunto.com/post/66719

                          Opinions expressed are solely my own and do not express the views or opinions of my employer

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