Software update 2.12.30 Staged Release for S3/S5/S9

[Dimitrios Kanellopoulos]

@TELE-HO custom sport mode as well ?

[freeheeler]

@Dimitrios-Kanellopoulos said in Software update 2.12.30 Staged Release for S3/S5/S9:

@TELE-HO custom sport mode as well ?

my sport modes are all customized and all work, except for Telemark Skiing that I have customized, too… I can’t even access it thru SA.

[Dimitrios Kanellopoulos]

@TELE-HO I’ll check this later

[freeheeler]

@Dimitrios-Kanellopoulos

I know this should mean something, but i forgot …

[sartoric]

@TELE-HO
Try soft reset.

You should try to rebuild custom Telemark too, maybe it got screwed

[freeheeler]

@sartoric
I tried softreset first thing when I noticed it does not work. And because I expected things to change and improve the more I try, I tried another 5 times

I think you’re right, kill and rebuilt… THIS is the moment when I’m begging for a backup. It could be worse and affect all my sport modes… but this one is already on the border for annoying me slightly

[Dimitrios Kanellopoulos]

@TELE-HO could you send logs please and pass me the I’d after this happens ?

[surfboomerang]

@TELE-HO I had this same issue with the default snowboarding profile. After every firmware update it was broken. The only way to fix it was to delete the profile and recreate it. After a while Suunto fixed it and I had no issues after the last two firmware updates.

[freeheeler]

@surfboomerang
I remember now that you mention it… I’ve had issues with it last year already, but of courseonly notice it when the season starts

[surfboomerang]

@TELE-HO I have no idea what caused it, but maybe they can fix this profile too. To be honest, I don’t recall if I tried to create a custom snowboard profile back then to test if that won’t break after a firmware update.

I checked the default telemark profile and it looks way too much like the snowboard profile. My guess is that they copied the profiles back then, only fixed snowboarding and forgot about telemark skiing.

[Dimitrios Kanellopoulos]

@surfboomerang I remember something about this as well. If we pinpoint it I can reopen the issue.

I own the issue but cannot find it.

[surfboomerang]

@Dimitrios-Kanellopoulos You mean this?

https://forum.suunto.com/topic/3764/issue-with-watch-update/16
or
https://forum.suunto.com/topic/4182/software-update-2-11-38-for-s5-s9/33

[freeheeler]

I’ve killed and created a new telemark custom mode.
QS question for @Dimitrios-Kanellopoulos : I can’t recall from last year… has telemark from suunto always been pushed to QS as alpine skiing?

[Dimitrios Kanellopoulos]

@TELE-HO I don’t remember as well lol. Please send logs btw

[freeheeler]

@Dimitrios-Kanellopoulos said in Software update 2.12.30 Staged Release for S3/S5/S9:

Please send logs btw

I did, but already re-created the sport mode

[Dimitrios Kanellopoulos]

That was my bad. I marked only alpineskiing and snowboard for that bug.

[freeheeler]

@Dimitrios-Kanellopoulos
no worries, this can happen thank you anyway