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    Suunto 5 date and time issue

    Scheduled Pinned Locked Moved Suunto 5
    suunto 5issue
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    • Samuli SutinenS Offline
      Samuli Sutinen
      last edited by

      Hi!

      I have problem with my Suunto 5 watch. When I start exercise watch changes the date and time. For example today 11.11.2020 20:29 -> 27.10.2020 05:01. And if I save the exercise it is saved to wrong date and time. Couple of weeks ago I had same problem. Suddenly the watch works normally.
      Have anyone else had same problem?

      -Samuli

      Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
      • Dimitrios KanellopoulosD Offline
        Dimitrios Kanellopoulos Community Manager @Samuli Sutinen
        last edited by

        @Samuli-Sutinen can it be due to the sync of the mobile app ? I am sure I have heard this again.

        Community Manager / Admin @Suunto
        Creator of Quantified-Self.io
        youtube.com/c/dimitrioskanellopoulos
        https://instagram.com/dimitrioskanellopoulos
        https://www.strava.com/athletes/7586105

        Samuli SutinenS 1 Reply Last reply Reply Quote 0
        • Samuli SutinenS Offline
          Samuli Sutinen @Dimitrios Kanellopoulos
          last edited by

          @Dimitrios-Kanellopoulos I don’t know if it is because of syncing. When I sync mobile app it changes the date and time to correct. Starting exercise changes it to wrong again.

          -Samuli

          Dimitrios KanellopoulosD 2 Replies Last reply Reply Quote 1
          • Dimitrios KanellopoulosD Offline
            Dimitrios Kanellopoulos Community Manager @Samuli Sutinen
            last edited by

            @Samuli-Sutinen could you reboot the watch via holding 2 upper buttons? It looks like the GPS / Date / Time received is doing that. Rebooting the watch will wipe any AGPS data and syncing with the app will refresh those after 15 minutes pretty much.

            Community Manager / Admin @Suunto
            Creator of Quantified-Self.io
            youtube.com/c/dimitrioskanellopoulos
            https://instagram.com/dimitrioskanellopoulos
            https://www.strava.com/athletes/7586105

            1 Reply Last reply Reply Quote 0
            • Dimitrios KanellopoulosD Offline
              Dimitrios Kanellopoulos Community Manager @Samuli Sutinen
              last edited by

              @Samuli-Sutinen also before you reboot it please, could you press send logs via the SuuntoLink and paste here the ID that it will give you. ? Even better if you can reproduce the issue easily then just after that press send longs.

              Community Manager / Admin @Suunto
              Creator of Quantified-Self.io
              youtube.com/c/dimitrioskanellopoulos
              https://instagram.com/dimitrioskanellopoulos
              https://www.strava.com/athletes/7586105

              1 Reply Last reply Reply Quote 0
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