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Scheduled Pinned Locked Moved Suunto 3
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  • W Offline
    wefwefefweqfwefsdfwef @Mff73
    last edited by 17 Feb 2021, 20:00

    @mff73 Yes I have searched this forum and Reddit for some insight. Thanks for the link I will try turning off wifi on my phone and see if that helps.

    Watch: Suunto 3 (since 2021)
    Android 10, Google Pixel 3

    M C 2 Replies Last reply 18 Feb 2021, 05:56 Reply Quote 0
    • M Online
      Mff73 @wefwefefweqfwefsdfwef
      last edited by 18 Feb 2021, 05:56

      @grant-czadzeck
      in the link shared, the solution was more to look at phones battery optimization to switch off for SuuntoApp.
      Phones battery optimization are quite over present noawadays and it could be good explanation why it worked and now stop working for you : phone may decide to “kill” suuntoapp to save battery.
      So maybe wifi is not the solution. But it was just a hint, i have no S3 to validate.

      Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
      Suunto Vertical all black
      Wife : S9PP
      SA: Always the latest beta :)
      Android 13, Galaxy S205G

      W 1 Reply Last reply 18 Feb 2021, 16:40 Reply Quote 1
      • C Offline
        ChrisA Platinum Member @wefwefefweqfwefsdfwef
        last edited by 18 Feb 2021, 08:36

        @grant-czadzeck l have no S3 nor an Android phone (anymore) but when I had a Fitbit Versa (which also had an assisted GPS) and an Motorola phone I struggled for weeks with the same problem until I found the solution: it was a tiny system app, that seemed to “capture” the gps service and therefore the Fitbit app could nomore access it. On Android in the settings (I think somewhere in data security or how it is named…) you can see what apps and services ask for the gps and you can turn them off one by one or all until you see GPS working again. By doing so my assisted gps worked great again, but I switched to IOS soon after which worked “out of the box”.

        W 1 Reply Last reply 18 Feb 2021, 17:05 Reply Quote 0
        • W Offline
          wefwefefweqfwefsdfwef @Mff73
          last edited by 18 Feb 2021, 16:40

          @mff73 Thanks for helping! It seems that it’s my phone’s issue. I went on a run today and the GPS map showed my starting location and a straight line to where I took a picture. That was it. It seems that GPS only pings when the phone is available and “open.” I have the app permissions and usage completely open. I updated my Andriod firmware recently and I’m guessing that is where the problem is. I will wait for an update with the Suunto app; maybe that will do the trick.

          Watch: Suunto 3 (since 2021)
          Android 10, Google Pixel 3

          1 Reply Last reply Reply Quote 0
          • W Offline
            wefwefefweqfwefsdfwef @ChrisA
            last edited by 18 Feb 2021, 17:05

            @chrisa I’m sure it’s the way the app is operating with the phone and permissions. I will just wait for the Suunto app to update to the newest Andriod OS and hope that works out.

            Watch: Suunto 3 (since 2021)
            Android 10, Google Pixel 3

            I 1 Reply Last reply 18 Feb 2021, 19:18 Reply Quote 0
            • I Online
              isazi Moderator @wefwefefweqfwefsdfwef
              last edited by 18 Feb 2021, 19:18

              @grant-czadzeck have you checked battery optimizations? Most probably it’s that.

              Watch: Suunto Vertical Ti

              Blog: isazi's home

              W 1 Reply Last reply 18 Feb 2021, 21:29 Reply Quote 0
              • W Offline
                wefwefefweqfwefsdfwef @isazi
                last edited by 18 Feb 2021, 21:29

                @isazi Hi, I did that and gave the app full permissions.

                Watch: Suunto 3 (since 2021)
                Android 10, Google Pixel 3

                1 Reply Last reply Reply Quote 0
                • W Offline
                  wefwefefweqfwefsdfwef
                  last edited by 18 Feb 2021, 21:32

                  Just an update. GPS is up and working as of now. I soft reset the watch and deleted and reinstalled the app. Possibly a miss communication between my phone and the app when I updated Andriod. Thanks again for everyone’s help. This is a great community!

                  Watch: Suunto 3 (since 2021)
                  Android 10, Google Pixel 3

                  C M 2 Replies Last reply 18 Feb 2021, 22:05 Reply Quote 2
                  • C Offline
                    ChrisA Platinum Member @wefwefefweqfwefsdfwef
                    last edited by 18 Feb 2021, 22:05

                    @grant-czadzeck 😃

                    1 Reply Last reply Reply Quote 0
                    • M Online
                      Mff73 @wefwefefweqfwefsdfwef
                      last edited by 19 Feb 2021, 06:07

                      @grant-czadzeck said in Suunto Fitness 3: Not recording GPS data.:

                      Just an update. GPS is up and working as of now. I soft reset the watch and deleted and reinstalled the app. Possibly a miss communication between my phone and the app when I updated Andriod. Thanks again for everyone’s help. This is a great community!

                      great, but, as you reinstalled the app, just be attentive, maybe battery optimization will happen just in some days. But enjoy GPS again 🙂

                      Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                      Suunto Vertical all black
                      Wife : S9PP
                      SA: Always the latest beta :)
                      Android 13, Galaxy S205G

                      1 Reply Last reply Reply Quote 0
                      • P Offline
                        piané
                        last edited by 8 Mar 2021, 15:24

                        I’ve had exactly the same problem since last autumn. I’ve checked every freaking setting in my phone (Xiaomi Mi Mix 2s) but Suunto app already has every permission there is available. Soft reset didn’t help, hard reset didn’t help, reinstalling the app didn’t help, resetting the phone didn’t help. I even tried using different phones but still nothing. The watch is totally useless now since it measures everything wrong. As example if I walk 5 kilometres, it claims I’ve walked only 0,5 km and the adaptive training guidance thinks I’m in extremely poor shape. ._.

                        1 Reply Last reply Reply Quote 0
                        • D Offline
                          Dušan Ković
                          last edited by Dušan Ković 24 May 2021, 09:12

                          One of my buddies has S3F and he is having the same problem. He has Pixel 4a. We tried soft reset, app reinstall, battery restrictions. The watch tracks the distance and pace the whole time and gives proper distance, but GPS track in app is terrible. Just couple of points. In the app permissions there is no option to allow location all the time, only while using the app. We also experimented with app. If he has phone unlocked and SA opened the track is good and correct. But as soon he turns off screen, GPS track becomes a solid line.

                          e5a4f101-928b-49f9-8867-086fa09f3f2f-image.png

                          SA opened on phone from half of the run:

                          4a79f15d-1f4d-4538-abab-329c19896f8d-image.png

                          Phone screen locked:

                          8cf4756c-1099-4fd9-ab89-625aa1b34f9c-image.png

                          Any ideas how to solve this?

                          SR
                          SA latest beta
                          Polar Verity Sense
                          Pixel 6

                          D 1 Reply Last reply 24 May 2021, 09:29 Reply Quote 0
                          • D Offline
                            Dimitrios Kanellopoulos Community Manager @Dušan Ković
                            last edited by 24 May 2021, 09:29

                            @dušan-ković found an issue with the latest version on this. A fix should come soon

                            Community Manager / Admin @Suunto
                            Creator of Quantified-Self.io
                            youtube.com/c/dimitrioskanellopoulos
                            https://instagram.com/dimitrioskanellopoulos
                            https://www.strava.com/athletes/7586105

                            D 1 Reply Last reply 24 May 2021, 09:30 Reply Quote 2
                            • D Offline
                              Dušan Ković @Dimitrios Kanellopoulos
                              last edited by 24 May 2021, 09:30

                              @dimitrios-kanellopoulos Awesome, thanks! I will forward the info.

                              SR
                              SA latest beta
                              Polar Verity Sense
                              Pixel 6

                              D 2 Replies Last reply 24 May 2021, 09:33 Reply Quote 0
                              • D Offline
                                Dimitrios Kanellopoulos Community Manager @Dušan Ković
                                last edited by 24 May 2021, 09:33

                                @dušan-ković let me ask for a workarround

                                Community Manager / Admin @Suunto
                                Creator of Quantified-Self.io
                                youtube.com/c/dimitrioskanellopoulos
                                https://instagram.com/dimitrioskanellopoulos
                                https://www.strava.com/athletes/7586105

                                1 Reply Last reply Reply Quote 0
                                • D Offline
                                  Dimitrios Kanellopoulos Community Manager @Dušan Ković
                                  last edited by 24 May 2021, 09:43

                                  @dušan-ković before starting the activity (even before the prestart screen) open the suunto app. This should help with Android 11

                                  Community Manager / Admin @Suunto
                                  Creator of Quantified-Self.io
                                  youtube.com/c/dimitrioskanellopoulos
                                  https://instagram.com/dimitrioskanellopoulos
                                  https://www.strava.com/athletes/7586105

                                  D 2 Replies Last reply 24 May 2021, 09:49 Reply Quote 0
                                  • D Offline
                                    Dušan Ković @Dimitrios Kanellopoulos
                                    last edited by Dušan Ković 24 May 2021, 09:49

                                    @dimitrios-kanellopoulos Sure, I’ve sent instructions to my friend. I’ll let you know if that worked. Thanks!

                                    SR
                                    SA latest beta
                                    Polar Verity Sense
                                    Pixel 6

                                    1 Reply Last reply Reply Quote 1
                                    • D Offline
                                      Dušan Ković @Dimitrios Kanellopoulos
                                      last edited by 26 May 2021, 20:30

                                      @dimitrios-kanellopoulos this morning we tried what you said in previous post. Didn’t worked. I guess he will have to wait for next SA version

                                      SR
                                      SA latest beta
                                      Polar Verity Sense
                                      Pixel 6

                                      Jamie BGJ 1 Reply Last reply 28 May 2021, 14:04 Reply Quote 1
                                      • C Offline
                                        Chrys
                                        last edited by 28 May 2021, 09:18

                                        Hi!
                                        I bought a Suunto 3 Fitness 3 weeks ago, as I love trekking. I have issues with the altitude and ascent and descent notes (I checked my phone GPS before starting my exercice). The altitude is mostly incorrect, and the ascent and descent ALWAYS zero! A part this, sometimes after exercicing outdoor, there is no image with the map and my trace. There is any hope for resolving the problem?
                                        After reading some post in here, I believe I can’t fixe the problem and that is too disappointing…
                                        Thank you in advance

                                        D 1 Reply Last reply 28 May 2021, 09:39 Reply Quote 1
                                        • D Offline
                                          Dimitrios Kanellopoulos Community Manager @Chrys
                                          last edited by 28 May 2021, 09:39

                                          @chrys there is a fix coming on 4.42 this june but keep in mind that S3F does not calculate ascent and descent its not a hikking watch

                                          Community Manager / Admin @Suunto
                                          Creator of Quantified-Self.io
                                          youtube.com/c/dimitrioskanellopoulos
                                          https://instagram.com/dimitrioskanellopoulos
                                          https://www.strava.com/athletes/7586105

                                          C 1 Reply Last reply 28 May 2021, 10:51 Reply Quote 0
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