Suunto app Forum Suunto Community Forum
    • Recent
    • Tags
    • Popular
    • Users
    • Groups
    • Register
    • Login

    Movescount Map - unable to plan route.

    Scheduled Pinned Locked Moved Digital service transition
    15 Posts 7 Posters 995 Views 7 Watching
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • Dimitrios KanellopoulosD Offline
      Dimitrios Kanellopoulos Community Manager
      last edited by

      should be fine now

      Community Manager / Admin @Suunto
      Creator of Quantified-Self.io
      youtube.com/c/dimitrioskanellopoulos
      https://instagram.com/dimitrioskanellopoulos
      https://www.strava.com/athletes/7586105

      M KravenbcnK 2 Replies Last reply Reply Quote 1
      • M Offline
        margusl @Dimitrios Kanellopoulos
        last edited by

        @dimitrios-kanellopoulos , about 50% of attempts are still failing in seemingly random order (NOK, OK, OK, OK, NOK, OK, OK, NOK, NOK, NOK)

        Uncaught TypeErrors and missing New Route view:
        13c71a5f-0678-41b8-98e7-e5816ece01b5-image.png
        Fully functional route editor:
        239239fb-000d-4ef0-b094-ed59e3b51378-image.png

        From time to time I also saw that disabled Create New button as OP, the blue (+), but this is not so easy to reproduce.

        Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
        • Dimitrios KanellopoulosD Offline
          Dimitrios Kanellopoulos Community Manager @margusl
          last edited by

          @margusl cache cleared I suppose…

          Community Manager / Admin @Suunto
          Creator of Quantified-Self.io
          youtube.com/c/dimitrioskanellopoulos
          https://instagram.com/dimitrioskanellopoulos
          https://www.strava.com/athletes/7586105

          M 1 Reply Last reply Reply Quote 0
          • M Offline
            margusl @Dimitrios Kanellopoulos
            last edited by margusl

            @dimitrios-kanellopoulos , all refreshes with ctrl+F5 to ignore cache.
            It doesn’t just go from NOK -> OK or OK -> NOK, it switches back and forth.

            1 Reply Last reply Reply Quote 1
            • M Offline
              margusl
              last edited by

              It has been known for quite some time that for (some of?) those glitches in Movescount route editor switching networks sometimes helps.

              Interestingly switching on throttling in Chrome to slow things down also results with higher yields. I’m not so eager to keep an eye on Movescount refreshing itself on simulated 3G speeds for too long (Fast 3G throttle preset in Chrome should stand for 1500 kb/s & 550 ms latency), but it seems to make a difference and new route page loads correctly 9 times out of 10 or so for me, at the time of writing. While turning throttling off resulted with 10 failures in a row.
              And I’m not on fiber or anything, just 4G in the meddle of woods, averaging around 14Mbps or so.

              1 Reply Last reply Reply Quote 1
              • KravenbcnK Offline
                Kravenbcn @Dimitrios Kanellopoulos
                last edited by

                @dimitrios-kanellopoulos it still doesn’t work for me

                1 Reply Last reply Reply Quote 0
                • V Offline
                  vgnjhd Bronze Member
                  last edited by

                  I used Firefox , Brave, chrome, Safari - and all the same. - so seems like not related to Web Browser.
                  I tried change maps - and the only moment i could press the + button and start planning - is using Map of China. - but then map wasn’t loading. Today i can see it is working fine for me on map - i can plan etc, so seems like it has been fixed ?

                  Watch
                  Model : Suunto Ambit 3 Peak HR (since 2016)
                  FW: 2.4.17

                  Phone
                  Model : Google Pixel
                  Android -v : 10
                  SA: 4.45.x

                  Tomas5T 1 Reply Last reply Reply Quote 0
                  • Tomas5T Offline
                    Tomas5 @vgnjhd
                    last edited by

                    @vgnjhd working for me, but it is somehow strange, map names from mapbox seems to be in german language. Google maps has warning “for development purpose” and it had some problems to follow the route when planing.

                    V 1 Reply Last reply Reply Quote 1
                    • V Offline
                      vgnjhd Bronze Member @Tomas5
                      last edited by

                      @tomas5 yup - same for me.

                      Watch
                      Model : Suunto Ambit 3 Peak HR (since 2016)
                      FW: 2.4.17

                      Phone
                      Model : Google Pixel
                      Android -v : 10
                      SA: 4.45.x

                      1 Reply Last reply Reply Quote 0
                      • KravenbcnK Offline
                        Kravenbcn
                        last edited by

                        Today it worked for me too

                        1 Reply Last reply Reply Quote 0
                        • First post
                          Last post

                        Suunto Terms | Privacy Policy